Public Relations and Communications Specialist

HERBERT ALAGBE

Accra, Ghana

Phone: 050*******

Email: ****************@*****.***

PROFESSIONAL SUMMARY

Motivated and detail-oriented communication studies graduate with hands-on experience in sales, editorial work, marketing communications, public relations, and insurance services. Skilled in client engagement, pitching to potential clients, media communication, public relations at both local and international levels, content support, and administrative duties.

WORK EXPERIENCE

Public Relations Officer – Awake International NGO (2020–Present)

- Coordinates PR communication for the NGO’s activities locally and internationally.

- Develops press releases, public statements, and media outreach materials.

- Represents the NGO at programs, conferences, and advocacy events.

- Manages communication, branding, stakeholder relations, and community engagement.

National Service Personnel – Enterprise Insurance Company, Ghana (2024–2025)

- Assisted in customer service operations, documentation, and policy processing.

- Provided support to clients on insurance inquiries, claims procedures, and premium payments.

- Maintained organized records and contributed to office workflow.

- Collaborated with team members to ensure efficient service delivery.

Intern – Editorial & Marketing Departments – Daily Guide Network (2022–2023)

- Assisted the editorial team with research, news gathering, and content preparation.

- Supported editing and compilation of stories for publication.

- Worked with the marketing department to pitch services to potential clients.

- Prepared marketing materials and supported client follow-ups.

Sales Agent – Sokater Enterprise (2019–2021)

- Promoted company products and services to customers.

- Achieved sales targets through strong communication and interpersonal skills.

- Built strong customer relationships and provided after-sales support.

EDUCATION

B.A. Communication Studies – University of Cape Coast

Year of Completion: 2024

KEY SKILLS

- Public Relations (Local & International)

- Industrial Psychology

- Sales & Customer Relations

- Marketing & Client Pitching

- Editorial & Content Support

- Communication & Presentation

- Administrative Support

- Teamwork & Time Management

- Problem Solving

REFERENCES

Mr. Dennis Yeribu

Principal Manager, National Road Safety Authority

Email: ******.******@****.***.**

Mobile: +233-*********

Dr. Michael Yao Wodui Serwornoo

Lecturer, Department of Communication Studies

Email: *******.********@***.***.**

Mobile: +233-*********