Lusanda Nicole Sishuba
Kew,
Johannesburg
2090
Date of birth: 31 July 1983 Nationality: South African
Gender: Female
PERSONAL PROFILE
A well-organized, highly motivated, and enthusiastic individual. An excellent communicator with exemplary people skills. Offers reliability, discretion, intelligence, a high level of ‘common sense’ competency, and a friendly and persuasive nature. Financial Clerk, Customer Service, Senior P.A and Project Management strengths. Flexible for overtime.
CAREER OBJECTIVE
I seek a challenging position that meets my competencies, capabilities, skills, and experience. In turn, I can add value to the organization by meeting its vision, mission, and clients’ needs and improving its operational efficiencies.
PROFESSIONAL SKILLS
MS Office
Various in-house program
Internet
Office Procedures
Telephone Skills
Reports
Accurate Data Capturing
Marketing
Customer Relations
Minute Taking
Reconciling
Invoicing
Journals
Petty Cash
Debt Collection
Sage
Slack
Teams
Asset Verification
Timesheets
EDUCATIONAL BACKGROUND
School attended Gaerobe Centre
Highest standard passed Matric (2002)
Course End User Computing Certificate
Year 2005
Institution Kremlin College
Course Call Centre
Year 2004
Institution Skills Development
Completed Data Capturing Certificate
Call Centre communications workshop Certificate
Course Bookkeeping (Short Course)
Year 2020
Institution e-Learning College
Course Accounting and Finance (Short Course)
Year 2020
Institution e-Learning College
Course Sales Fundamentals: Certificate of Completion
Year 2023
Institution Skills Global Training Solutions
Completed Sales Fundamentals
Course Overcoming Sales Objectives: Certificate of Completion
Year 2023
Institution Skills Global Training Solutions
Completed Overcoming Sales Objectives
CAREER SYNOPSIS
Employer
Position
Date
Wits Health Consortium
Finance Administrator
04 February 2019 to April 2021
Smollan Group SA (Pty) Ltd
Debit Cards Administrator
May 2018- January 2019
Smollan Group SA (Pty) Ltd
Commission Recon Clerk
2013 November – April 2018
Old Mutual
Financial Advisor
2013 February- Oct 2013
Transport and Economic Support Services
Deputy Representative
2004 November-January 2013
Johnnic
Junior Receptionist
2004
Nedcor
Filing clerk
2003
Duties
Financial Administrator
Wits Health Consortium
Processing claims and disbursement of cash:
Validate the request and account number.
Dispense petty cash upon submission of original vendor receipts.
Complete petty cash requisition voucher.
Check that the requisition voucher is signed by the Project Head.
Accurate reimbursement and reconciliation of petty cash:
Verify that the reimbursement is valid according to policies and procedures.
All log sheets to be signed and approved by the Project Head.
Attach proof of purchase to the requisition voucher.
Reconcile all daily disbursements and balance cash. Investigate any differences and report discrepancies to the Finance
Manager.
Send reconciled requisition vouchers and supporting documents to WHC for review and payment on a daily basis.
Safeguarding of cash on site.
Replenishment of petty cash:
Prepare FNB Cash Order form for reimbursement of funds.
Ensure cash requests are approved and submitted timeously.
Monitor and forecast cash requirements to avoid any cash shortages.
Customer Service:
Work closely with employees and line managers in an advisory role.
Provide feedback to employees and managers on Finance matters or queries.
Asset verifications
Timesheets
DUTIES
Smollan Group SA (Pty) Ltd
Debit card administrator.
Reloads as per payment tracker from supplier
Ordering of cards (New/lost stolen)
Assisting with PIN queries and account balances
Transferring funds to the source card (Creating PO numbers, requesting invoices, and giving to creditors for payment)
Checking recons against payment tracker that comes from individuals
Do monthly recons and journals
Send recons to Managers monthly
Filing
Commission Recon Clerk
Capturing data onto the in-house system
Capturing and sending invoices to clients
Debt collecting – the book is worth R50 mil per month
Doing the monthly income schedule
Bank reconciliation and allocation of incoming funds
Debtors reports and age analysis
Debtors days’ calculations
Manage and reconcile all internal debtors
Calculating commissions for companies that we get profit from and invoicing them for that
Splitting the commission into the relevant companies (KZN and Western Cape – Outsourced)
Making payment to relevant companies once payment has been received.
DUTIES
Old Mutual
Financial Advisor
Prospecting:
Identify possible clients/customers in the market
Contact them to schedule appointments to introduce/present Old Mutual Products
Sales:
After presenting product benefits, sell the product to the client. (Close sale)
Marketing:
Introduce Old Mutual products and their benefits to clients/Customers.
Customer Relations:
After-sale service
Relationship building
DUTIES
Transport and Economic Support Services
Assisting with the management of the bus contracts in the Gauteng province, North West and Northern Cape
Schedule and manage project meetings
Taking minutes
Liaising with the Transport Department’s officials
Liaising with commuters and the bus Operator
Manage the office including the manager’s diary
Analysing and discussing penalties
Establish and maintain an effective filing system
Answering and screening calls
Provide logical support to the manager including travel and accommodation arrangements in relation to all events with stakeholders
Compile monthly records
Approve bus Operator’s amendments
Maintaining all record keeping
Accurately and efficiently maintain records of petty cash
Plan organize and coordinate events such as meetings workshops
Resolve customer complaints
Delegating responsibilities to the monitoring team
Assist in designing of new bus contracts
Johnnic Publications
Answering and screening calls
Greeting clients
Establish and maintain an effective filing system
Electronically recording all established files
Reason for leaving: The contract expired
Nedcor
Establish and maintain an effective filing system
Reference: Mr. Joy Morung
Rivonia Road(Sandton)
Reason for leaving: The contract expired