Remote Data Entry & QA Compliance Specialist

Shonda Magee

**** ** *** **, ******, NC • 919-***-**** • *****.******@*****.***

• linkedin.com/in/shonda-magee-a4b00258

Accounting Specialist/ Accounting Technician/ QA Compliance Coordinator

• Over 3 years of recent remote work experience as a Program Coordinator and Accounting Tech. Demonstrated capabilities in Microsoft Word, Excel, Access, Publisher, PowerPoint, and Outlook. Experienced in using Google docs, SharePoint, Salesforce, and other CRMs. Proven stability and dedication to being a proactive and reliable team member. Exceptional ability to manage multiple tasks in a pressured environment. Keyboarding, 64 wpm, Alphanumeric Data Entry, 12,100 kph

WORK EXPERIENCE

NC Department of Public Safety/NCORR • Durham, NC, USA • 10/2022 - Present Quality Assurance Compliance Coordinator

• Responsible for reviewing construction procurement packages for final approval, as well as change order and extension request paperwork

• Perform initial review of the Estimated Cost of Repair documents

• Oversee the QA/QC invoicing process for construction programs and track quality assurance progress

• Update/review constructions Standard Operating Procedures and Policies periodically

• Create QA/QC Construction Management Reports on a weekly basis

• Request and obtain insurance and bonding information for all projects from vendors

• Review and verify construction bonding, insurance, and lien waivers provided by General Contractors and other construction vendors.

Next Source • Durham, NC, USA • 02/2021 - 01/2023

Contract Remote Program Coordinator

• Provided dedicated administrative and staffing customer support

• Coordinated and ensured consistent application of the workforce management lifecycle to ensure on-target program performance and compliance

• Ensured satisfaction from partners and MSP workforce users

• Utilized Ariba, VINDLY, Coupa, and Kronos HR software to process contract and EOR staffing data.

Horne LLP • Durham, NC, USA • 06/2020 - 10/2022

Program Coordinator/Accounting Technician

• Reviewed and verified invoices and check requests

• Proofread and edited documents and reports

• Set up invoices for payment using Salesforce and Excel

• Prepared and processed electronic transfers and payments

• Reconciled accounts payable transactions

• Researched and resolved invoice discrepancies and issues

• Provided exceptional customer service to external and internal clients

• Performed other administrative duties as assigned The Forest at Duke • Durham, NC, USA • 10/2016 - 04/2020 Administrative Assistant

• Provided support to the Chief Executive Officer and Chief Financial Officer by managing databases. Provided timely processing of donations. Prepared statistical reports. Provided written communication. Responded to all incoming inquiries. Assisted with the coordination of special events and board meetings. Prepared donor thank-you letters and bulk mailings. Ordered supplies and Gift Shop inventory using Ariba. Trained front office receptionists and updated administrative policies and procedures.

Zimmer Equipment, Inc. • Tampa, FL, USA • Full-time • 01/2015 - 09/2016 Accounting/Billing Coordinator

• Conducted comprehensive reviews of medical records to ensure accuracy and completeness for insurance claims.

• Assigned diagnosis codes based on clinical findings, ensuring compliance with coding standards.

• Adhered to federal and state guidelines for the release of patient information.

• Drafted detailed clinical messages for physicians and nursing staff to enhance communication.

• Reviewed and validated diagnosis codes for precision and relevance according to services rendered.

• Secured insurance authorizations for medical procedures and tests as per physician orders.

• Coordinated the scheduling of surgeries, radiology, and specialist consultations. Spirit Aerosystems • Kinston, NC, USA • 06/2012 - 06/2014 Project Manager Generalist

• Performed data input utilizing professional software programs.

• Set up and maintained budget spreadsheets and databases using Microsoft Excel and Access.

• Drafted and edited outgoing correspondence using Microsoft Word.

• Participated in mechanisms for establishing, monitoring, and integrating project elements, including scope, work statements, schedules, resources and communications to meet company business objectives.

• Coordinated the operational aspects of ongoing projects and served as liaison between project and team, finance, planning, scheduling, and line management. EDUCATION

English And Anthropology

University Of Virginia • Charlottesville, VA, USA • 01/1987 - 12/1989 SKILLS

Accounting, Accounts Payable, Accurate and Timely Processing, Alphanumeric Data Entry, Answer Incoming Calls, Appointment Scheduling, Business Goals, Communication, Consistent, Construction Management, Customer Service, Database Management, Data Entry, Data Processing, Dedication, Electronic Funds Transfer, Event Management, Event Planning, Google Docs, Human Resource Software, Line Management, Management, Mentoring, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Office Management, Planning Process, Presentation, Proactive, Quality Control, SAP Ariba, SharePoint, Standard Operating Procedure, Statistical Reporting, Tutor Students, Workforce Management, Workforce Productivity, Written Communication

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