Accounts Receivable and Financial Operations Leader

Frances Reynolds

317-***-**** ️ *******************@*****.***

SUMMARY OF QUALIFICATIONS

Detail-oriented and results-driven Accounting and Business Operations Professional with 20+ years of experience in full-cycle accounting, cash applications, and financial administration across corporate and contract environments. Demonstrated success in optimizing accounting processes, improving cash flow accuracy, and ensuring compliance across multiple systems. Recognized for strong analytical skills, cross-departmental collaboration, and a customer-focused approach that enhances both operational efficiency and service quality.

Key Strengths:

Full-cycle Accounts Receivable/Accounts Payable management

Month-end close, journal entries, and bank reconciliations

Cash applications, collections, and billing accuracy

Process automation and system implementation (Concur, QuickBooks, Syspro, Ramp)

Strong communication and client relationship management

Proven ability to improve workflow efficiency and reduce processing errors

PROFESSIONAL EXPERIENCE

FreshEdge Foods – Indianapolis, IN (Contract)

Cash Application Specialist March 2025 – September 2025

Processed and applied 200+ ACH and check payments weekly, maintaining 99% accuracy rate.

Reconciled accounts daily to ensure timely and precise cash posting, reducing unapplied cash by 30%.

FleetWatcher, LLC – Indianapolis, IN

Accounting Specialist August 2021 – February 2025

Managed full-cycle Accounts Receivable including invoicing, collections, and cash applications for 400+ active accounts.

Oversaw quarterly advance invoicing and multiple billing cycles, ensuring 100% compliance with customer contract terms.

Conducted detailed A/R aging analyses and implemented collection strategies that reduced outstanding receivables by 25%.

Processed employee reimbursements using Concur and Ramp, improving turnaround times by 40%.

Partnered with operations to streamline cash management processes, enhancing visibility of daily cash positions.

GEMA USA – Indianapolis, IN (Contract)

Accounting Specialist May 2019 – August 2021

Handled full-charge Accounts Payable, processing 300+ vendor invoices monthly with 98% on-time payment rate.

Prepared general ledger entries, performed monthly bank reconciliations, and supported month-end close activities.

Processed and tracked employee reimbursements in Concur, ensuring accuracy and compliance with company policy.

Supported invoicing and sales order processing functions, contributing to a 20% reduction in billing errors.

HomePoint Financial Corporation – Indianapolis, IN

Correspondent Client Advocate January 2018 – October 2018

Acted as primary liaison for correspondent lenders, ensuring timely resolution of loan documentation and funding issues.

Improved client satisfaction scores through proactive communication and process consistency.

BankUnited, N.A. – Indianapolis, IN

SBA Senior Loan Operations Specialist July 2015 – July 2017

Supported SBA loan operations by managing loan boarding, payment processing, and portfolio reporting.

Collaborated with compliance teams to maintain adherence to SBA program requirements and internal audit standards.

CertusBank, N.A. – Indianapolis, IN (Contract)

SBA Administrative Coordinator May 2014 – February 2015

Provided administrative and accounting support for SBA lending operations, ensuring accurate data entry and timely loan closings.

EDUCATION

Associate of Science in Accounting

Indiana Business College, Indianapolis, IN

TECHNICAL SKILLS

Microsoft Office Suite (Excel, Outlook, Word), QuickBooks Desktop, Syspro, Produce Pro, ADP, Concur, Ramp, and additional ERP/accounting systems

CERTIFICATION

Bonded Notary Public – Indiana (Willing to pursue California certification)

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