Medical Billing and Coding Specialist with HIPAA Expertise
Resume:
Donna Bonilla
Houston, TX *****
******@******.***
Summary
Hands-on professional offering a
keen understanding of data
confidentiality and HIPAA
regulations. Highly trained
Medical Coder knowledge.
Skills
Customer service
People skills
Problem resolution
Friendly, positive attitude
Reliable and trustworthy
Team building
Project planning
Medical software applications
HIPAA Compliance
Attention to Detail
Insurance Verification
Appointment Scheduling
Insurance billing procedures
ICD-10 Coding
Knowledge of HIPAA regulations
Office Administration
HIPAA Regulations
Billing and coding
Positive Attitude
Experience
Landed [Number] new customer
accounts through effective
customer service and powerful
cold-calling scripts.
Analyzed sales performance and
service feedback to drive
organizational and operational
changes resulting in greater
profitability.
Demonstrated products at
customer locations, answering
questions and redirecting
objections to close deals.
Promoted memorable shopping
experiences resulting in increased
customer retention and loyalty.
Presented available merchandise
with attractive displays and
pleasing arrangements.
Increased customer base and
generated new sales by
networking within select groups.
Helped brand awareness by
assisting in merchandising and
handling display setups.
Worked as trusted personal
shopper for over [Number] daily
busy customers.
Received payments, processed
purchases and issued receipts.
August 2016 - June 2018
Ladybug Lularoe - Houston, TX
Fashion Consultant
Performed various administrative
duties, including checking
invoices, preparing special orders
and unloading deliveries.
Completed outfits and
complemented clothing selections
with carefully curated
accessories.
Received payments, processed
purchases and issued receipts.
Increased customer base and
generated new sales by
networking within select groups.
Flattered customer bodies by
selecting appropriate, on-trend
clothes.
May 2009 - June 2016
Cypress Fairbanks ISD - Houston,
TX
ELC Paraprofessional
Provided students with
personalized educational,
behavioral and emotional support.
Assisted 10+ children per station
during small group learning
periods.
Met with parents about student
needs to garner additional
support.
Managed daily attendance and
reported absences and tardies to
supervisorfor parental
notification.
Planned and led activities to
develop students' physical,
emotional and social growth.
Supervised students and
maintained security throughout
school buildings and on field trips.
March 2022 - Current
Greater Houston Psychiatric
Associates - Houston, TX
Medical Specialist
Determined appropriate follow-up
visits based on individual cases
for ongoing monitoring of
conditions.
Developed treatment plans for a
variety of medical ailments in
accordance with established
protocols.
Collaborated with other healthcare
professionals to coordinate care
for patients.
Counseled patients on how to
cope with difficult emotions
arising from their illness or injury.
Maintained confidentiality of
patient information according to
HIPAA regulations.
Verified accuracy of procedure
codes to ensure proper
reimbursement levels.
Evaluated policies and procedures
related to Insurance Verification
activities.
Maintained accurate records of
patient visits including notes on
diagnoses and treatments
provided.
Education and Training
DeVry University Downers Grove,
IL
Some College (No Degree)
Medical Coding And Billing
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