Online Data Entry & Workflow Support Specialist Resume Title

Elise M. Socotch

Livonia, MI *****

************@*****.***

linkedin.com/in/elise-socotch-322a6765

REMOTE DATA ENTRY • DIGITAL OPERATIONS SUPPORT • ONLINE ADMINISTRATION

Detail-oriented and reliable administrative professional with 7+ years of experience in data entry, digital recordkeeping, customer support, and process-driven office coordination. Highly skilled at maintaining accuracy, reviewing documents, organizing shared files, and supporting supervisors with clarification and follow-up. Brings excellent communication, consistent workflow habits, confidentiality awareness, and the ability to work independently in fully remote environments. Quick to learn new tools and procedures, with strong computer proficiency and exceptional attention to detail.

CORE SKILLS

Data Entry & Accuracy Review

Digital File Organization

Task Tracking & Documentation

Online Administrative Support

Customer Service & Virtual Assistance

Confidential Record Management

Time Management & Reliability

Email & Internal Chat Communication

Remote Work Productivity

Report Preparation (digital summaries, logs)

Problem Clarification & Supervisor Support

Professional Experience

TrillaMed, LLC – Bingham Farms, MI

Operations & Administrative Support Specialist 2020–2025

Entered, reviewed, and maintained large volumes of data in internal systems with high accuracy.

Checked submissions for completeness, identified missing information, and followed up with appropriate departments for clarification.

Organized digital folders, updated shared databases, and maintained internal trackers for supervisors.

Generated simple digital reports summarizing orders, updates, or customer communications.

Managed email communication and supported team leads by providing timely, well-documented updates.

Maintained confidentiality when working with sensitive healthcare and business information.

Customer Relations & Digital Support Representative 2017–2020

Managed online communication with customers and internal teams, responding to inquiries clearly and professionally.

Used CRM systems to enter case data, update records, and ensure accuracy for reporting and audits.

Assisted with document review, order corrections, and database updates in a high-volume environment.

Prioritized multiple tasks while maintaining consistency and strong attention to detail.

Administrative Assistant to Executive Leadership 2017–2019

Prepared digital files, organized shared folders, and maintained administrative task trackers.

Reviewed documents for accuracy before distributing them to executives or departments.

Provided dependable, confidential administrative support with consistent follow-through.

National Storage Center – Livonia, MI

Assistant Manager & Administrative Coordinator 2015–2017

Entered customer account data, maintained digital and paper records, and reviewed documents for accuracy.

Organized reports, tracked daily tasks, and handled communication through email and internal messaging systems.

Demonstrated reliability, patience, and calm problem-solving in a consistent workflow environment.

TECHNICAL PROFICIENCIES

Google Workspace (Docs, Sheets, Drive, Forms)

Microsoft Office (Outlook, Excel, Word)

Internal Chat Tools (Teams, Slack-style platforms)

CRM Systems (Sage CRM)

Cloud File Management

Remote Work Tools & Email Communication

STRENGTHS

Highly reliable and consistent

Strong attention to detail

Patient reviewer of repetitive tasks

Excellent written communication

Quick to learn new software

Confidential and professional

Organized and self-directed in remote settings

LOCATION & AVAILABILITY

Location: Livonia, Michigan (Eastern Time Zone)

Preferred Working Hours: Flexible, with availability for consistent daily workflow

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