Dynamic Certified Medical Assistant with 7+ years experience

Teri Armstrong, Certified Medical Assistant

Des Moines, 50317, IA, 515-***-****, ***************@*****.*** SUMMARY Dynamic Certified Medical Assistant with over 7 years of experience in diverse healthcare settings. Proficient in venipunctures, injections, and managing patient care efficiently. Demonstrated ability to optimize workflow in high- pressure environments, with a track record of improving patient satisfaction. Recognized for delivering compassionate care while ensuring compliance with medical standards. Ready to leverage expertise to enhance operational efficiency and patient outcomes in a fast-paced medical environment. WORK EXPERIENCE

01/2021 – 03/2023 Certified Medical Assistant II, Primary Healthcare at Mercy Des Moines Coordinated care for patients alongside 1st, 2nd, and 3rd Doctors by ordering lab tests and interacting with patients effectively. Executed high-volume routine venipunctures, injections, and immunizations at a busy clinic.

Greeting patients with professionalism and warmth upon arrival. Conferred daily with the Doctor before clinic operations commenced to devise an efficient workflow strategy.

07/2020 – 01/2021 Certified Medical Assistant, Polk County Jail – Wellpath Des Moines Administered venipuncture, injections, and immunizations with precision. Supported patients during clinic visits to optimize their experience and healthcare outcomes.

Recorded medical health information in accordance with established medical standards.

07/2017 – 07/2021 Certified Medical Assistant, Barazanj Family Medical Clinic West Des Moines Prepared patients for their appointments efficiently and professionally. Conducted lab draws and administered medication injections. Assisted the physician with various tasks as required. Facilitated timely medication refills through direct communication with pharmacies.

Assessed and triaged patients effectively to ensure appropriate care. 09/2006 – 05/2014 Certified Medical Assistant, Mercy East Family Practice - UC Pleasant Hill Operated in a fast-paced urgent care setting, triaging patients promptly. Supported the physician during appointments and performed various in- office procedures.

Managed the completion of medication refills, immunizations, and injections accurately.

EDUCATION

2002 – 06/2004 Hamilton College

Associate, Medical Assisting/Certified

Des Moines

SKILLS venipunctures injections

immunizations Medical health records

Medication refills written communication skills

verbal communication skills Organized

self-starter team structure

Clinical Documentation Videoconferencing

CERTIFICATES Certified Medical Assistant II

Primary Healthcare at Mercy

Certified Medical Assistant

Polk County Jail – Wellpath

Certified Medical Assistant

Barazanj Family Medical Clinic

Certified Medical Assistant

Mercy East Family Practice - UC

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