Customer Service & Sales Professional with Strong Communication

DA

DON A. JOHNSON

**************@*****.*** +1-242-***-**** Golden Isles, BS 00000

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Administrative

Communication

Interconnection

Advertising

Customer service

Adept at using Microsoft Word

Adept at using Google Spreadsheets

Adept at using Google calendar and scheduling

Marketing

Sales

Team management

Proposal writing

TES Educational and professional development Certificates Coursena Certification is the fundamentals of Accounting and Finace Complete Plumbing

Sales and Work associate

Responsibilities: My responsibilities include

To consult with clients

To assist in repairing pipes and other plumbing when need be To ensure that all the equipment is placed in their appropriate positions Maintain a professional relationship with the clientele Accomplishment:

Consult with sales, media and marketing representatives to obtain information on product or service and discuss style and length of advertising copy

Correspond with online customers via electronic mail, telephone, or other electronic messaging to address questions or complaints about products, policies, or shipping methods

Evaluate data pertaining to costs to plan budgets

Initiate market research studies or analyze their findings Windsor

Co-educator

Teach personal development skills such as goal setting, independence, and self-advocacy

Collaborate with teachers to develop and maintain curriculum standards, develop mission statements, and set performance goals and objectives Establish and enforce rules for behavior and procedures for maintaining order among the students for whom they are responsible Summary

Skills

Certifications

Experience

Review instructional content, methods, and student evaluations to assess strengths and weaknesses, and to develop recommendations for course revision, development, or elimination

Confer with parents and staff to discuss educational activities, policies, and student behavioral or learning problems

Refining the academic skills or my various students and then also maintaining a consistently professional relationship with parents and interested clients

Accomplishments: My accomplishments include

Being able effectively work well with children

Furthermore I was able to inform all clientele of all school polices and official decisions on a professional basis

Another accomplishment is retaining a healthy relationship with all staff and clientele

Finally being able to provide customer service to all concerned and querying clientele in a professional manner and form I was also able to preform my job with utmost diligence and dedication Exceeding all professional expectations

Canine Supplies Nassau, New Providence

Marketing and Sales Agent

Compose images of products, using video or still cameras, lighting equipment, props, or photo or video editing software Cancel orders based on customer requests or inventory or delivery problems

Correspond with online customers via electronic mail, telephone, or other electronic messaging to address questions or complaints about products, policies, or shipping methods

Create or maintain database of customer accounts

Prepare or organize online storefront marketing material, including product descriptions or subject lines, optimizing content to search engine criteria

Compile lists describing product or service offerings Evaluate the financial aspects of product development, such as budgets, expenditures, research and development appropriations, or return- on-investment and profit-loss projections

Advise business or other groups on local, national, or international factors affecting the buying or selling of products or services Coordinate or participate in promotional activities or trade shows, working with developers, advertisers, or production managers, to market products or services

Consult with product development personnel on product specifications such as design, color, or packaging

Develop pricing strategies, balancing firm objectives and customer satisfaction

Identify, develop, or evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors

Select products or accessories to be displayed at trade or special production shows

Formulate, direct and coordinate marketing activities and policies to promote products and services, working with advertising and promotion managers

Windsor Coordinated project activities and monitored progress to ensure timely Assistant Project Manager completion of tasks.

Produced thorough, accurate and timely reports of project activities. Provided administrative support to the Project Manager in order to facilitate successful project outcomes.

Estimated material and labor needs to evaluate project feasibility. Communicated regularly with clients to resolve any outstanding issues or concerns related to the project.

Coordinated with clients to develop design specifications to meet needs. Collaborated with team members to define scope, timeline, deliverables and resources needed to complete each task effectively. Conducted risk assessments to identify potential issues and developed mitigation strategies.

Ensured compliance with environmental, safety, and other governmental regulations.

English, French

New york university of Law New York, New York

J.D. in Criminal Justice Law

12/2024

BTVI Nassau

Electrical Engineering

06/2023

Acquiring multiple oratory accolades

Working as a youth parliamentarians

Acquiring certifications and experience in education, sales and marketing Languages

Education and Training

Achievements

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