Office Administration & Customer Service Pro

PROFESSIONAL

SUMMARY

SKILLS

EXPERIENCE

EB ELIZABETH BRIONES

South Houston, Tx 77587, United States 832-***-**** *************@******.*** To provide more than 24 years office staff support within Office Administration. To secure a challenging and fulfilling position in which my experience, education and dedication can be utilized to its fullest potential. Bilingual in English and

Spanish

• • Telephone Answering • Multi-Line Phone

Excellent Organizational

Skills

• Strong Customer

Relations Skills

• • Computer Proficiency

• Data Entry • Word • Finance Express

• Auto Star • QuickBooks • Word Processing

• Typing • 10-Key Calculator • Filing

November 2015 - January 2021

Office Clerk

Cox Enterprises Houston, United States

• Deliver clerical support.

Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.

•

Greeted incoming visitors and customers professionally and provided friendly knowledgeable assistance.

•

• Provided Great Customer Service, Cashier

• Logistics Department

December 2023 - September 2025

Customer Service Representative

Continuum/Everrise

To provide excellent customer service, Process customers claims, Worked on Prior Authorizations, Investigated numerous platforms to resolve Patients Insurance.

•

January 2015 - September 2015

Assistant Office Manager

AutoEquation LLC South Houston, Texas

DUTIES: Answering phones, collecting payments, Customer Service,Insurance Verifications, Process insurance claims, Assistant to Administrated Manager with all title work and all requested duties, Worked in the Logistics Department

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January 2011 - June 2014

Loan Officer

INDEPENDENT DEALER SERVICES Houston, TX, United States LANGUAGE

• Purchase Loans from used car lot.

Assistant to Administration Manager, Approved/Denied loans, Customer Service, Payments, Title work, Collections (while maintaining state Red Flag requirements), worked the Logistics Department

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September 2001 - November 2010

Administrative Manager

GRAY MOTOR COMPANY South Houston, TX, United States DUTIES: Answering Phone, Collection, Customer Service, Collecting Payments, Took Credit Applications (verified all information on contract for approval), Approved car deals, Title work, Assisted owner, Accounts Payable/Receivable, Repos, Insurance Claims, Quickbooks, Data entry, Payroll, Handled all cash and daily deposits, Processed all incoming and outgoing mail, Car Inventory, Monthly close out reports, Report to Credit Bureau

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Advanced

Spanish

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