SHANNON CALDWELL
Starbucks Store Manager @TSU
PROFILE
I am a charismatic and open-minded Starbucks Store Manager at TSU. My experience in management and various events and departments across campus for over two decades has allowed me to successfully train over 50 baristas in three years.
My interest in helping my coworkers and baristas succeed has given me recognition across campus for being a caring and enthusiastic leader. I strive to exceed my own performance while assisting others.
CONTACT
PHONE:
EMAIL:
*************@*****.***
SKILLS
Communication
Time Management
Conflict Resolution
Leadership
Adaptability
Calm Under Pressure
EDUCATION
Pearl Cohn Entertainment Magnet High School
From 1999 to May 2002
High School Diploma
WORK EXPERIENCE
Tennessee State University Starbucks Store Manager
2018-Present (6 Years)
I am responsible for the daily running of the store:
Train baristas to Starbucks standards
Monitor register efficiency and accuracy.
Weekly Inventory
Maintain Health and Safety Standards
Supply Ordering and Delivery processing.
Ensure the highest customer service experiences for our customers.
Coordinate with Starbucks brand leaders to promote new products.
I know every recipe.
Aramark at TSU Various Positions
1999–Present (25 Years)
Supervisor of campus cafeteria
Catering, Management, and Cashier