Data Entry Specialist with 100% Accuracy Record

Courtney Hammond

*********.*******@*******.***

Professional Summary

Detail-oriented and highly organized Data Entry Clerk with a proven record of maintaining data accuracy, meeting deadlines, and optimizing workflows. Adept at using advanced data entry tools, including Excel, CRM platforms, and proprietary software. Known for exceptional problem-solving skills, reliability, and the ability to work independently in a fast-paced remote environment.

Skills

• Data Entry Expertise: High typing speed with 100% input accuracy rate.

• Software Proficiency: Microsoft Office Suite (Excel, Word, PowerPoint), Salesforce, CRM software, and Microsoft Dynamics GP.

• Organization & Time Management: Streamlined processes to improve efficiency by up to 70%.

• Customer Relationship Management: Skilled in managing customer data and enhancing satisfaction.

• Problem-Solving: Proven ability to handle urgent situations with critical thinking.

• Attention to Detail: Expertise in identifying discrepancies and maintaining data integrity.

Work Experience

Data Entry Specialist

Defense Logistics Agency – Anniston, AL

April 2019 – October 2020

• Generated daily reports for shipment contents using Excel and proprietary software.

• Processed, classified, and input data for over 200 spreadsheets with 100% accuracy.

• Supervised junior staff in data entry and warehouse management tasks.

Marketing Administrator

Printmail Solutions – Newtown, PA

March 2018 – October 2018

• Managed customer relations data using Salesforce to enhance marketing strategies.

• Created and tracked detailed inventory spreadsheets for promotional materials.

• Optimized logistics processes, reducing task completion time by 70%.

Customer Care Associate

Macy’s – Philadelphia, PA

October 2021 – February 2022

• Utilized internal CRM software to manage customer accounts, payments, and returns.

• Delivered exceptional service through multiple communication channels, maintaining high satisfaction rates.

• Demonstrated proficiency in time management by assisting multiple customers simultaneously.

Direct Support Professional

KenCrest Services – Fort Washington, PA

February 2022 – August 2022

• Maintained accurate records and schedules for client care and appointments.

• Used organizational skills to improve documentation efficiency and reporting.

• Acted as a liaison for medical professionals, ensuring data integrity in reports.

Student Climate Staff

School District of Philadelphia – Philadelphia, PA

September 2022 – February 2023

• Assisted in administrative and instructional support tasks to ensure a smooth learning environment.

• Maintained accurate logs and documentation for student activities and incident reports.

Education

High School Diploma

Truebright Science Academy Cs – Philadelphia, PA

September 2010 – June 2014

Certifications & Assessments

• Social Media Proficiency: Knowledge of analytics and social techniques.

• Early Childhood Development: Understanding of child development and best practices.

• Reliability Assessment: Recognized for dependability and integrity.

Key Accomplishments

• Maintained 100% accuracy in data entry during tenure at Defense Logistics Agency.

• Reduced project timelines by 70% through workflow optimization at Printmail Solutions.

• Successfully transitioned to remote workflows, ensuring high productivity and accuracy in data handling.

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