Workplace Facilities Services

Anthony W. Morro, M.B.A.

*******@*****.*** • 425-***-****

LinkedIn URL • Eagle Point, OR

Director of Vendor Management Profile

Strategic, innovative, and results-oriented professional with a robust background in category management poised to excel in the role of Director of Vendor Management.

Accomplished leader skilled in cultivating strategic vendor relationships and optimizing supplier performance to drive operational excellence and cost efficiencies. Experienced in developing and executing comprehensive category strategies to enhance organizational effectiveness and profitability. Proven track record of successfully negotiating contracts and achieving significant cost savings while ensuring superior service delivery. Exceptional communicator and influencer, adept at collaborating cross-functionally to achieve business objectives. Strong analytical skills with focus on data-driven decision-making and continuous improvement.

Areas of Expertise

Strategic Sourcing

Contract Negotiation

Supplier Performance

Cost Savings

Procurement Strategy

Supplier Diversity

Contract Management

Operational Optimization

Risk Management

Stakeholder Engagement

Vendor Evaluation

Procurement Analytics

Accomplishments

Cultivated relationships with three diverse security suppliers, increasing diversity spending by $2M in 2022.

Led food services strategy for $300M spend, aligning with account and client objectives through third-party solutions.

Negotiated large-client program, saving 6% in costs and identifying up to 30% extra savings with remote security solutions.

Career Experience

Exact Sciences, Madison, WI 2023 – Present

Category Manager, Corporate Services

Developed category strategies in amenities, logistics, travel, fleet, and meeting management. Supported early-stage development of centralized sourcing and category management. Collaborated with business owners to establish relationships and drive value aligned with company's mission. Provided inputs for execution and rollout of Source 2 Pay (S2P) process.

Created strategic plans for service categories including food services, amenities, logistics, travel, and events.

Launched 6-7 RFPs in major spend areas, achieving 8–15% vendor cost savings.

Supported first rollout of Exact Sciences' procurement-to-payment platform.

Jones Lang Lasalle, Chicago, IL 2010 – 2022

Senior Director, Category Management, Security, Facilities, Food, and Office Services (2018 – 2022)

Advised 80+ client accounts in financial and service industries on facilities services. Led enterprise-level supplier relationships, focusing on value and innovation. Developed strategic partnerships to enhance client solutions and expand services, including security, mail, logistics, and reception. Directed "consulting as a service," driving account retention and incremental revenue. Managed food services and uniform categories, providing guidance and coaching to direct reports.

Transformed service categories during COVID-19 to ensure essential vendor support for clients.

Developed and presented category strategies, achieving global consensus from senior management.

Successfully integrated global supplier into JLL's office services, boosting diverse WBENC supplier spend by over $2M.

Senior Global Category Manager/Food, Hospitality, Office Services (2017 – 2018)

Directed category strategy deployment across business lines and client sectors. Cultivated third-party relationships to support JLL solutions and account delivery. Managed governance with multiple suppliers and served as escalation point for accounts, clients, and suppliers. Developed comprehensive category strategy for firm.

Developed global category plan focusing on risk mitigation, quality, and performance improvements.

Initiated global hospitality forum to share innovations and best practices, enhancing client service levels and outcomes.

Chaired office service supplier council in Americas, introducing digital mail and visitor management technologies.

Supported sales pursuits with strategic category solutions, contributing to multimillion-dollar account wins.

Category Manager/Food, Hospitality, Office Services (2016 – 2017)

Developed and deployed category strategies across business lines and client sectors. Cultivated third-party relationships to support JLL solutions and account delivery. Managed supplier governance and served as escalation point for accounts, clients, and suppliers. Created firm-wide category strategy.

Recalibrated key client program with $1M investment in wellness-focused subsidies.

Developed vision and mission statements, enhancing global category value.

Educated leadership on industry market value and elevated category awareness.

Established strategic relationships with suppliers in consolidated global market.

Created revenue stream by selling food service consulting to clients.

Strategic Sourcing Manager/Corporate Food SME (2015 – 2016)

Developed food service expertise platform to share best practices across accounts. Created charge-back methodology and consulting services, adding client value through tailored projects. Marketed JLL's category capabilities, winning new clients, and expanding scope. Supported large account with sourcing and procurement, ensuring compliance and timely, cost-effective supplier services. Managed and coached direct report, providing leadership and support.

Delivered strategic sourcing services to a national Fortune 500 client.

Improved account contract compliance from 42% to 74% within six months.

Completed category plan for $20M in addressable account spend.

Manager, Client Programs (2014 – 2015)

Established firm-wide food services category strategy, enhancing client solutions. Implemented consulting solutions across sectors, creating incremental revenue for firm.

Grew contract value under management by $25M within one year.

Developed pricing, staffing, and compensation tool for business development teams.

Established international hospitality community for internal education and best practice-sharing.

Additional Experience

Program Manager, Workplace Services CoE, Jones Lang Lasalle, Chicago, IL

Principal/Owner, Food Services Consulting, AWM Consulting, LLC, Seattle, WA

Director, Efficiency, Productivity, and Quality (EPQ), Compass Group, NA, Charlotte, NC

Senior Vendor Account Manager, Microsoft Corporation, Redmond, WA

Associate Director, Hospitality Services, BMS Company, Princeton, NJ

Education

M.B.A., Management

Long Island University, Brooklyn, NY

B.A., Foods and Nutrition

Queens College, CUNY, Flushing, NY

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