CRYSTAL MENA
Marketing
*************@******.***
(908) 739 - 2376
Oceanside, CA
EDUCATION
Bachelor of Science
Communications, Public
Relations
Mercy College
August 2012 - May 2016
Dobbs Ferry, NY
SKILLS
YouTube
TikTok
Google Sheets
Lightroom
Photoshop
Communication
Problem solving
Creativity
Teamwork
Time Management
Customer Service
CAREER OBJECTIVE
I am a hardworking and reliable Coordinator with exceptional attention to detail and a strong ability to work collaboratively with teams. I bring great energy and creativity to every project while maintaining a positive, fun atmosphere. Eager to contribute my skills and open to continuous learning and constructive feedback to further enhance contributions to the company’s success.
WORK EXPERIENCE
Marketing - Special Events & Promotions coordinator Hard Rock Lake Tahoe
June 2021 - July 2023 Lake Tahoe, NV
Managed event logistics, including vendor relations, budget management, and on-site coordination, ensuring smooth operations and client satisfaction
Maintained relationships with vendors, sponsors and partners, enhancing long-term collaboration and support for future events. Developed with team and implemented creative promotional strategies to increase event attendance and brand exposure across multiple channels, including social media, email marketing, and partnerships. Planned and executed events and promotions from concept to completion, including budgeting, coordinating with internal departments, liaising with vendors, and overseeing all logistical details. Ensured seamless operations by managing timelines, decorating event spaces, and personally hosting promotions to drive engagement and success.
Marketing Coordinator
Luna Marketing Inc., LLC
January 2021 - June 2021 Zephyr Cove, NV
Work closely with the Marketing Manager to represent the voice of the customer to generate new blog post ideas and amplify those posts on social media.
Moderate user content to ensure all engagement with the brand was appropriate and amplified client's mission with SproutSocial. Increase engagement on social media across Instagram, Youtube, Facebook, LinkedIn, Twitter, and Pinterest and monitor online reputation management.
Create social content for Twitter, Instagram, and Facebook for current clients using platforms like Canva and boosted posts to increase reach. Social Media Manager
Stateline Brewery & Restaurant
December 2019 - March 2020 South Lake Tahoe, CA
Designed and executed social media strategy across followers on Instagram, Twitter, and Facebook.
Assisted in planning and coordinating with Event manager. Worked closely with the owners to represent the voice of the customer to generate new blog post ideas and amplify those posts on social media. Reduced customer support requests by engaging with customers on social media whenever they had any questions or concerns. Used Photoshop templates to create compelling visualizations that regularly had engagement likes, comments, and shares.