PRATIK THAPA
650-***-**** E: *************@*****.***
Hayward, CA 94544
PROFESSIONAL
SUMMARY
An ambitious and flexible individual with expertise in customer service, military background, and Data entry. Recently attained a Bachelor of Science degree in Business Administration, specializing in Marketing Management. Demonstrated abilities in effectively launching and overseeing a prosperous streetwear brand, complemented by leadership, marketing, and production management skills.
SKILLS
● Proficiency in Microsoft Excel for data analysis and spreadsheet management.
● Skillful use of Microsoft Word for document creation and editing.
● Experienced with Canvas for online course management and collaboration.
● Proficient in Adobe Photoshop for graphic design and image editing.
● Mastery of Adobe Creative Suite and design software for creating visually appealing content.
● Strong branding skills, encompassing logo design, messaging, and visual consistency.
● Skilled in market research to identify target audiences, assess competitors, and customize products.
● Extensive experience in leveraging social media platforms for brand promotion, content creation, and engagement.
● Effective verbal and written communication for team collaboration, customer interaction, and business partnerships.
● Adept at problem-solving, creative solution finding, and negotiation for contracts, agreements, and partnerships. Additionally, possess excellent time management, multitasking, deadline management, familiarity with data and analytics tools for campaign assessment and decision-making, basic budgeting knowledge, and robust networking abilities within the fashion industry and with potential collaborators and influencers. WORK HISTORY
CLINICAL DATA OPERATOR
Natera San Carlos, CA May 2023- Present
● Conduct precise data entry and management to support clinical operations effectively.
● Collaborate with cross-functional teams to ensure a smooth data workflow, timely reporting, and adherence to data integrity and quality control standards. WORK HISTORY
EDUCATION
CUSTOMER SERVICE REPRESENTATIVE May 2023 - Present Motel 6 Hayward, CA
● Provided exceptional customer service, addressing inquiries, resolving concerns, and ensuring guest satisfaction.
● Managed front desk operations, including check-ins, reservations, and payment processing, while effectively communicating with a diverse clientele.
MILITARY SERVICE: UNITED STATES ARMY Oct 2017 - May 2022 238th Transportation Company Concord, CA
● Served with dedication and discipline in the 238th Transportation Company at the Military Ocean Terminal Concord. Displayed strong teamwork and leadership in high-pressure situations, underwent intense training to enhance problem-solving and adaptability, operated specialized military equipment safely, and gained valuable insights into discipline, organization, and precision. Consistently exceeded performance expectations, earning commendations.
BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION
(MARKETING MANAGEMENT)
California State University Hayward, CA
Graduated: December 2023