Front Desk Medical Receptionist Specialist
Resume:
Sonaya Rivera
Skilled in EMR systems. Demonstrate exceptional organizational skills. Expert in front desk medical reception and patient care. My proactive approach ensured compliance with HIPAA and enhanced patient experience at Uptown NYC Medical, showcasing my ability to streamline operations and support medical staff effectively. Ocala, FL
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EXPERIENCE
Right At Home, Ocala Fl — Caregiver
October 2023 - November 2023
● Built strong relationships with clients to deliver emotional support and companionship.
● Provided companionship and support to elderly patients by preparing meals, personal care, and engaging in recreational activities.
● Supported clients with mental and physical activities to accomplish the quality of life and sustain needs.
● Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
● Established working relationships and provided physical and emotional to patients and their families.
● Assist with mobility, walking, and physical therapy exercises.
● Helped patients by teaching proper, safe use of ambulation assistive devices, such as canes or walkers.
Uptown NYC Medical, New York NY — Front Desk
January 2021 - September 2023
● Assisted with the scheduling of tests and procedures.
● Monitored and maintained office supplies.
● Greeted and welcomed patients and visitors to the medical facility.
● Assisted in filing, photocopying and other administrative tasks.
● Responded to incoming calls, scheduled appointments and managed patient inquiries.
● Check In and Check Out patients
● Scanned insurance and ID cards
● Knowledge in EMR systems
● Collect co-pays and deductibles
● Print receipts out for patient after their payment
● Maintained patient records in compliance with HIPAA regulations.
SKILLS
Bathing and personal hygiene
Meal and feeding support
Safe patient handling
Medication administration
Compassionate and intuitive to
the needs of patients
Knowledge of computer skills
Excellent communication skills
Knowledge on equipment, end
rider, clamp truck, fork lift
Excellent organizational and time
management skills
Analytical abilities and aptitude in
problem-solving
Word
Excel
Powerpoint
Patient Care
Scheduling
Medical Office Experience
LANGUAGES
English
Spanish
Amazon, Ocala FL — Warehouse Associate
November 2020 - June 2021
● Received, verified, and stored incoming material. Selected required quantity of material for processing.
● Monitored inventory levels, reported low supplies to management, and filled out order requests on a weekly basis to avoid disruptions to the distribution process.
● Ensured that all merchandise was safely and securely packed and labeled for shipping.
● Maintained an impeccable record of meeting all deadlines in terms of stocking, retrieving, preparing, and shipping processes.
● Upheld a clean and safe working environment inside the warehouse at all times according to safety laws and company standards.
● Demonstrated strong attention to detail in inspecting received shipments for quality and quantity accuracy.
● Communicated with supervisors and co-workers to ensure smooth operations.
EDUCATION
Penn Foster, Ocala FL — High School Diploma
May 2020
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