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Process Improvement and Operations Leader with 30+ Years Experience

Location:
Martinsburg, WV, 25405
Salary:
45,000
Posted:
December 04, 2025

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Resume:

Professional summary Processing Technician III with over three decades of expertise in optimizing production processes and enhancing operational efficiency. Proficient in equipment calibration, sterilization techniques, and statistical trend analysis, ensuring high-quality outcomes and minimal downtime. Demonstrates a strong commitment to continuous improvement, leveraging advanced skills in process troubleshooting and workflow optimization to drive substantial gains in productivity and quality assurance.

Employment history

Jan 2024 - Present Processing Technician III, Trex Winchester, Virginia

Aug 2018 - Aug 2024 Operations Manager, ABH Services, Inc Winchester, VA

May 1989 - Present Franchise Owner, ServiceMaster

Charlottesville, Virginia

Oversee production processes, ensuring equipment efficiency and quality control adherence. Document quality tests on raw materials and products, maintaining precise records. Conduct equipment maintenance to optimize production machinery performance. Collaborate on troubleshooting production issues, implementing effective solutions. Drive process improvements, enhancing operational efficiency and product quality. Optimized production workflows, leading to substantial improvements in output efficiency and a decrease in downtime.

Analyzed equipment performance data to identify trends, enabling proactive maintenance and reducing unexpected failures.

Developed and implemented operational procedures to ensure quality standards are met. Monitored and improved efficiency of processes, team performance, and customer service. Directed operations staff by providing guidance, training, and support in order to meet company objectives.

Established effective relationships with vendors to negotiate pricing and secure materials needed for production.

Created detailed reports on the performance of individual departments within operations. Streamlined inventory management, achieving noticeable gains in stock accuracy and reducing holding costs.

Enhanced brand loyalty via strategic marketing, boosting visibility and customer retention. Facilitated team meetings to maintain service standards and resolve operational issues. Supported franchisees in improving performance, ensuring consistent service quality. Negotiated supplier contracts to reduce costs, optimizing operational efficiency. Led recruitment and training, strengthening team skills and service delivery. Organized promotional events leveraging local partnerships, driving substantial improvements in customer engagement and sales.

Jeffrey White

Machine Operator/Processing

Technician III

24 Clouser Ct, Martinsburg, US, 25405

304-***-****

******************@*****.***

Jul 1988 - Nov 2019 Colonel, US Army

Fayetteville, NC

Education

Bachelor of Science

University of Virginia, Charlottesville, VA

Building Technology

MBA

University of Virginia, Charlottesville, VA

Business Administration And Management

Skills Equipment Calibration

Expert

Chemical Handling

Expert

Precision measurement

Production Scheduling Sterilization techniques Standard operation procedures

Statistical trends

Led strategic operations, enhancing mission efficiency and achieving tactical objectives. Orchestrated multi-unit coordination, improving operational readiness and team synergy. Implemented diverse training methods, boosting subordinate leadership capabilities and readiness.

Directed combat operations, ensuring effective decision-making and operational success under pressure.

Fostered a collaborative environment, enhancing unit morale and promoting effective communication among diverse team members.

Directed multi-unit operations, achieving substantial improvements in mission execution and team readiness under challenging conditions.

Conducted comprehensive training assessments, identifying gaps and refining instructional techniques to elevate overall mission preparedness. Provided strategic leadership during complex combat scenarios, ensuring decisive actions led to operational success and minimized risks.

Implemented advanced tactical training programs, enhancing soldiers' capabilities and ensuring adaptability to evolving combat situations.



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