OPERATION MANAGER, 20+ years Power Plant operation & Maint experience

SYED MUHAMMAD FAISAL

O&M Manager – Power Plant CCGT & IPP Expert Driving Reliability, Safety & Cost Efficiency ***************@*******.***, *******@*****.*** +92-333-******* PROFESSIONAL SUMMARY

a) Operations Leader with 20+ years of extensive experience in Combined Cycle Gas Turbine

(CCGT), nuclear, and desalination power plants across Pakistan, Qatar, and Canada. b) Operations & Maintenance Manager with over 20 years in power plant operations – including 15+ years in operations management.

c) Skilled in daily operations oversight, PTW/SOP compliance, safety investigations, production reporting, and stakeholder coordination.

d) Proficient in Microsoft Office and CAD, strong communicator in English, organized and results- driven.

e) Proven track record leading 24/7 operations teams, ensuring safe and efficient start-ups, shutdowns, load changes, and emergency responses.

f) Proven expertise in shift operations planning, Power Purchase Agreement (PPA) implementation, auxiliary systems management, plant performance tracking, emergency response, and team supervision.

g) Hands-on with GE Frame 9FA turbines, HRSGs, DCS (GE Mark VI, ABB Advant, Pro-Control), CMMS (Oracle, Maximo), and Permit-to-Work/Lock-out-Tag-out systems. h) Strong record of enhancing plant efficiency (~15% uplift), maintaining zero-incident safety culture, and driving continuous improvement.

KEY COMPETENCIES & ACHIEVEMENTS

1. CCGT operations & dispatch (>1,000 MW)

2. Power Plant Operations: Shift operations management, start-up/shut-down procedures, loading envelope operation, PPA operational clauses, plant statistical performance, production optimisation, scheduled/unscheduled stoppage management 3. Technical Expertise: Engine control systems, auxiliary systems, electrical system knowledge, technical drawing interpretation (P&IDs/flow charts), fluid sampling & quality assurance, equipment condition assessment, BFW/steam/condensate systems 4. Operations & Management: Operation & maintenance management, team supervision, shift handover protocols, root cause analysis (RCA), data quality management (WISE LT), contract/PPA knowledge, cost awareness & effectiveness. 5. Safety & Compliance: Plant safety & environment policy implementation, emergency procedures, EHS compliance, permit-to-work (PTW), lock-out-tag-out (LOTO) systems, incident reporting.

6. Leadership & Communication: Team building and supervision, staff training and development, decision-making, problem-solving, Utility Company communication (grid/PPA interface), reporting skills.

7. IT & Administrative: Microsoft Windows, MS Office (Excel, PowerPoint, Word), multitasking, time management, strategic planning implementation, English proficiency. 8. Permit-to-Work (PTW) / Lock-out-Tag-out (LOTO) compliance 9. Equipment changeovers, emergency response coordination 10. Performance monitoring: heat rate, auxiliary consumption, KPIs 11. Multi-discipline team leadership (operators, field engineers, CROs) 12. DCS/SCADA: GE Mark VI, ABB Advant, Pro-Control SELECTED ACHIEVEMENTS

1. Improved plant operating efficiency by ~15% through targeted procedure updates and training programmes (QEWC).

2. Improved overall shift-based availability by 7% year-on-year via refined stoppage planning and proactive condition monitoring protocols.

3. Reduced auxiliary power consumption by 2.5% and fuel-loss variance by 1.8% in large-scale CCGT operations through shift optimisation and systems analysis. 4. Achieved a 4% heat-rate improvement across utilities systems by implementing shift-level performance improvement programmes.

5. Mentored and developed 12 engineers and 28 operators resulting in an 18% increase in team productivity and 15% reduction in schedule deviations. 6. Successfully managed PPA compliance and utility company contract interfaces, resolving five major contractual risks ahead of time, thus avoiding over USD 350k in potential penalties. 7. Maintained zero-incident safety culture across multi-technology operations by enforcing strict PTW/LOTO discipline, emergency drills, and risk assessments. CAREER NARRATIVES

LAST DESIGNATION KEY RESPONSIBILITIES COMPANY

NAME

TENURE

Power Plant Operation

Engineer

1. Led shift operations for the cogeneration plant utilities including boiler/steam turbine systems and

water/auxiliary systems to meet demand and

performance KPIs, maintaining strict PTW/LOTO and

Ontario Reg. 219/01 environmental compliance.

2. Monitored and analysed key performance indicators including auxiliary load, steam/water efficiency, and output; achieved a 4% improvement in net generation efficiency in first year.

3. Participated in the creation of a shift-based monitoring dashboard, conducted root-cause analysis of

operational events, and reduced downtime by 20%

through shift coordination.

4. Used Maximo to raise and close work orders;

coordinated preventive maintenance and shutdown

tasks; collaborated cross-functionally to improve

energy efficiency.

5. Ensured strict PTW/LOTO discipline and full compliance with regulatory standards; delivered full shift

handovers and maintained audit-ready shift logs.

6. Supported root-cause investigations (RCA), HAZOP reviews and 5S housekeeping initiatives to sustain safe, reliable operations.

GreenFirst Forest

Products

(Cogeneration

Plant), Chapleau,

Ontario, Canada

January

2024 – July

2025

Senior Shift Engineer

(Person in Charge – PIC /

Operations Manager –

Power Plant for CCGT &

Water Blocks >1,000

MW)

1. Managed shift operations for the large-scale CCGT and water production facility, ensuring full compliance with PPA operational clauses and utility company grid

agreements.

2. Lead daily plant operations of a 2134 MW thermal power plant, overseeing operations and maintenance teams

3. Conducted safety and accident investigations; led root cause analysis sessions and implemented corrective actions to prevent recurrence.

4. Produced daily, weekly and monthly operations & maintenance reports; tracked production, outages, and KPIs against target.

5. Conducted safety and accident investigations; led root cause analysis sessions and implemented corrective actions to prevent recurrence.

6. Coordinated with owners/clients and contractors to align maintenance schedules, resource availability and contractual obligations.

7. Utilised Microsoft Office (Excel, Word, PowerPoint) and CAD tools for reporting, drawing review and process documentation.

8. Optimised plant production by leading scheduled and unscheduled stoppage planning, achieving 98.7%

uptime and reducing unplanned downtime by over 180 hours annually.

9. Conducted fluid sampling and quality assurance

analyses across steam/water/auxiliary systems,

maintaining 99.3% compliance with quality standards and preventing equipment degradation

10. Supervised a shift team of 3 engineers and 22

operators; provided technical training in engine control systems, auxiliary systems and operational procedures; 95% of trainees achieved certification within three months.

11. Implemented safety and environment policies across shifts, maintained zero lost-time incidents over 30 months and led eight full emergency response drills. 12. Maintained accurate operational documentation and WISE LT data entry with 100% daily reporting

compliance; identified 12 root-causes leading to a 6% improvement in plant performance year-on-year.

13. Communicated daily with the Utility Company and grid management regarding PPA obligations, grid demand

fluctuations, and operational status; resolved five contractual compliance issues proactively.

14. Led start-up, shut-down and override operations of major plant systems; managed ten system

disturbances with zero safety incidents.

15. Collaborated with the Maintenance Team to assess equipment condition, schedule preventive

maintenance, and successfully complete six major

overhauls on schedule.

16. Conducted 42 safety audits during shifts and achieved a 98% compliance rate with safety and housekeeping protocols.

17. Coordinated planned outages and modifications via Oracle CMMS; improved overall operational efficiency by ~15% through procedure updates, training and

performance monitoring.

Qatar Electricity

& Water

Company

(QEWC), Doha,

Qatar

November

2011 –

December

2023

Shift Supervisor –

Operations

1. Supervising control-room and field teams for reactor core monitoring, steam/condensate systems and

auxiliary systems in a nuclear facility; conducted shift handovers, start-up/shutdown sequences and

emergency protocol adherence.

2. Supported plant operations with a focus on

performance optimisation, preventive & corrective

maintenance planning, and operation logs review.

3. Ensured accurate operation log completion each shift, and compliance with SOP and maintenance

documentation standards.

4. Assisted with safety investigations and the updating of safety-critical documentation.

5. Prepared CAD-based layouts and drawings for

maintenance activities, reviewed engineering changes and communicated with cross-functional teams.

6. Managed weekly shift reports, oversaw contractor interfaces, and coordinated with multi-discipline

maintenance teams to ensure operational safety and reliability.

7. Supported back-fitting and commissioning of upgraded systems; reviewed P&IDs and operating/abnormal

procedures; implemented control-logic changes for

safety systems (EFW, FIJW, ABCC).

8. Collaborated with Design & Development,

Mechanical/Electrical/I&C Maintenance and Chemical Control from modification through startup to

operations transfer.

Karachi Nuclear

Power Plant

(KANUPP),

Pakistan

August

2004 –

November

2011

ACADEMIC QUALIFICATIONS

DEGREE NAME INSTITUTION COMPLETION

YEAR

M.Eng. (Nuclear Power Engineering) N.E.D University of Engineering & Technology 2004 B.E ( CHEMICAL ENGINEERING) N.E.D University of Engineering & Technology 2001 PROFESSIONAL TRAININGS

1. LEADERSHIP & TEAM MANAGEMENT: successfully completed the People Management Toolkit program, equipping myself with valuable skills to motivate, lead, and empower teams for high performance. 2. OPERATIONAL EXCELLENCE: obtained lean Six Sigma training, demonstrating expertise in process improvement, waste reduction, and efficiency optimization.

3. BUILDING POSITIVE WORKPLACES: acquired knowledge and skills from the Culture of Excellence program to foster positive, collaborative, and high-performing work environments. 4. CREATIVE PROBLEM-SOLVING: Trained in the Six Thinking Hats methodology, enabling me to approach challenges from various perspectives and develop innovative solutions. 5. NEGOTIATION & CRITICAL THINKING: developed strong negotiation and out-of-the-box thinking skills through dedicated training, contributing to effective collaborations and strategic decision-making. LICENCES & CERTIFICATIONS

NAME / CATEGORY YEAR ORGANISATION

TSSA 4th Class Operating Engineer

(Ontario, Canada)

2024 TSSA (Technical Standards and

Safety Authority) Ontario, Canada

Reactor Operator License (ROLA) 2008 Pakistan Nuclear Regulatory Authority (PNRA)

Professional Engineer (P.Eng),

Ontario, Canada

In-Progress Professional Engineers Ontario

(PEO).

PEC Registered Professional

Engineer (Pakistan)

2002 Pakistan Engineering Council

(P.E.C)

OSHA certificate May-2024 Ministry of Labour, Training and Skills, Ontario, Canada

CPR & FIRST AID CERTIFICATE 2023 WSIB (Ontario), Health Canada, ESDC

Training 9HA Gas Turbine, Boiler,

Steam Turbine, generator &

Electrical Systems

2016 AEPL(Albario Engineering (pvt) Ltd)

TECHNICAL SKILLS

• Power Plant Systems: Boiler, Turbine, Generator, Auxiliary Systems, Heat Rate Performance Monitoring

• Operations & Maintenance Procedures: PTW/LOTO, SOP Development, Operation Logs, Production Reporting (daily/weekly/monthly)

• Safety & Compliance: Accident Investigations, Root Cause Analysis, Safety Audits, Corrective Action Implementation

• Stakeholder Coordination: Owner/Client Interface, Contractor Management, Maintenance Planning

• DCS/SCADA Platforms: GE Mark VI, ABB Advant, Pro-Control; Trend Historian

• CMMS: Oracle, Maximo; MS Office Suite: Excel (Advanced), PowerPoint, Word

• Technical Documentation & Standards: PFDs, P&IDs; Standards: API, ASME

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