Experienced Data Analytics, Audit & Sales Professional

MARC SOWASH

Inside Sales Data Analyst Risk Analyst Internal Auditor Financial Data Analyst

Phone: 901-***-**** Location: Bartlett, Tennessee 38134 Email: **********@*****.*** LinkedIn: Marc Sowash

Professional Summary:

Detail-oriented and results-driven professional with over 10 years of experience in sales, data analysis, financial reporting, risk assessment, and internal auditing across life sciences, logistics, and corporate sales sectors. Certified in Kaizen and Green Belt Six Sigma, with a strong focus on innovation, accuracy, and operational excellence. Recognized for exceptional process improvements, contract negotiation, and audit readiness, as well as receiving the first CEO Award ever given (2021) and MVP Award (2023) for outstanding leadership and service. Proven “go-to” expert for cross-training, issue resolution, and department coverage, adept at working independently and collaboratively within cross-functional teams with minimal supervision. Skilled in pattern analysis, trend forecasting, variance analysis (regularly under $0.05), account reconciliation, compliance monitoring, and advanced data visualization. Highly adaptable to dynamic environments, capable of supporting diverse roles at staff and supervisory levels, and committed to delivering timely, accurate results while driving process improvement and strategic decision-making through actionable data insights.

Skills

Data Analysis, Reporting & Visualization: Data Extraction, Data Cleaning, Data Transformation, Pattern Recognition, Trend Analysis, Cost Analysis, Metric Analysis, Data Storytelling, Dashboard Development, Interactive Data Tools, Advanced Excel Financial Reporting & Analysis: Account Reconciliation, General Ledger, Bookkeeping, Accounts Payable, Accounts Receivable, Tax Reporting, Financial Statement Preparation, Variance Analysis, Invoice Reconciliation, Billing Automation, Revenue Cycle Analytics, Sales Forecasting

Risk Management & Compliance: Data Validation, Data Quality Assurance, Discrepancy Resolution, Compliance Monitoring, Regulatory Compliance (Federal, State, USDA/FDA), Fraud Detection, Anti-Money Laundering (AML), Internal Controls Evaluation, Counterfeit Currency Identification, Workflow Automation, Audit Documentation Internal Audit & Controls: Audit Support, Report Documentation, SOP Development, Team Leadership, Contract Compliance, Stakeholder Engagement, Records Management

Professional Experience:

Meridian Life Science 2017 – Present

Senior Inside Sales, Corporate Accounts 2023 – Present

● Manage and grow the 13 top-tier key accounts of the company’s highest-value clients, by aligning customer objectives with internal capabilities to drive revenue growth and long-term partnerships.

● Conduct advanced forecasting and data analysis using historical sales, procurement trends, and pipeline activity to develop accurate quarterly and annual revenue projections exceeding $10M.

● Systematically manage a high-volume workload of 30+ weekly orders, optimizing processes to reduce handling time while maintaining accuracy.

● Perform variance analysis to identify gaps between projected and actual revenue, presenting actionable insights to senior leadership for risk mitigation and strategy refinement.

● Partner with production, procurement, quality, and customer support teams to improve workflow efficiency, inventory planning, and supply chain performance, reducing backorders by 20% and supporting margin optimization.

● Lead risk assessment and resolution for client-side and internal operational disruptions, working closely with tech ops and compliance teams to ensure business continuity and 99% adherence to SLAs.

● Analyze customer purchasing behavior, order frequency, and pricing trends to uncover financial insights, optimize contract terms, and support data-driven upselling strategies.

● Collaborate cross-functionally with department leaders and impacted teams to develop and revise SOPs, ensuring alignment with broader organizational policies and minimizing operational friction

● Provide comprehensive financial and operational reporting to executive leadership, including KPIs, pipeline health, client risk exposure, and performance dashboards.

● Act as project manager on large-scale initiatives, including new product rollouts, system improvements, and client escalations, ensuring cross-departmental coordination and 100% adherence to timelines and deliverables.

● Support account-level risk monitoring and strategic planning with Business Development Managers (BDMs), contributing data for quarterly business reviews, budget forecasts, and strategic audits.

● Present data visualizations and performance reviews to executive stakeholders, highlighting trends, growth opportunities, and areas for operational or financial improvement.

● Work closely with Quality Assurance (QA) to implement and maintain quality standards, promptly incorporating updates from both QA protocols and customer requirements to ensure compliance. Senior Inside Sales 2020 – 2023

● Promoted from Inside Sales I based on strong performance in process improvement, data documentation, and international logistics coordination, assuming greater responsibility for strategic account management and revenue generation.

● Negotiated high-value, seven-figure contracts during the COVID-19 pandemic by developing creative deal structures and adapting pricing strategies to maintain operational continuity and secure new business.

● Conducted quantitative analysis on sales pipelines and customer accounts to identify revenue opportunities, evaluate conversion rates, and forecast future order volume with 90%+ accuracy based on historical data.

● Ensured seamless order fulfillment by accurately processing 30+ international purchase orders per week and coordinating with global carriers to meet customs clearance requirements and timely delivery schedules.

● Partnered with production teams to align inventory readiness with customer forecasts, minimizing delays and supporting accurate fulfillment tracking and cost control.

● Built and maintained strong, solution-oriented relationships with global clients, resolving service issues with urgency and professionalism to maintain a 95% customer satisfaction rate.

● Delivered consistent, data-driven reports to senior management, including weekly and monthly dashboards with insights on sales performance, customer behavior, and market trend analysis to support forecasting and executive decisions. Inside Sales I 2017 – 2020

● Quickly assumed expanded responsibilities within two weeks of hire, managing client accounts across the U.S. and 12 European countries during a colleague’s extended leave, ensuring seamless global operations and uninterrupted client service.

● Transformed static export datasets into dynamic, real-time documentation systems, improving regulatory compliance, operational visibility, and data accessibility across 4 business units.

● Delivered recurring data reports and sales analytics to management, tracking customer behavior, shipment schedules, and order fulfillment trends to support operational planning.

● Created and refined internal documentation and process controls to streamline global distribution, reduce manual errors, and ensure audit-ready compliance in international shipments.

● Supported demand planning and forecasting accuracy by working cross-functionally with production teams to align raw material availability with client order patterns and lead times.

● Identified and implemented workflow improvements, leading to a 15% reduction in fulfillment cycle times and increased operational throughput.

● Prepared and reviewed detailed customs documentation for 10+ international shipments, minimizing compliance risk and ensuring timely delivery in coordination with global logistics partners.

● Cultivated and maintained high-quality customer relationships through responsive issue resolution and detailed order management, ensuring service-level adherence and client retention.

● Utilized order and fulfillment data to detect bottlenecks and propose adjustments, supporting risk reduction and proactive service planning.

Customer Service Representative / Accounts Payable Specialist Yusen Logistics 2015 – 2017

● Monitored inbound container vessels and ensured full compliance with U.S. Customs, FDA, USDA, and Hazardous Materials regulations by preparing and validating all required documentation prior to port arrival.

● Processed high volumes of inbound vendor invoices by securing appropriate departmental approvals and accurately entering payment data into JD Edwards (JDE) ERP system, ensuring timely disbursements.

● Audited and reconciled outstanding balances on past due accounts to confirm invoice accuracy and resolve discrepancies, supporting accurate financial reporting and vendor relations.

● Maintained comprehensive invoice logs and organized accounting documentation to support internal audits and cross- departmental visibility, improving data traceability and reporting accuracy.

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