Sales & Client Relations Leader with 28+ Years Experience

Tamilmaran Devadas

Block *** Stirling Rd, #**-***7, Singapore, SG • 80281891 • *********@******.*** • linkedin.com/in/dtmaran57

Inventory Controller, Logistics Management, Training & Development, Property Management With over 28 years of experience, I specialize in sales, client relationship management, and brand engagement. As a Sales Associate at World Books, I am dedicated to promoting educational materials that empower learning and knowledge-sharing. My mission aligns with the company's commitment to fostering education through high-quality resources. I bring a customer-focused mindset and a collaborative approach to delivering tailored solutions that meet the needs of diverse clients. At World Books, I contribute to sales growth and brand visibility through effective client engagement and participation in high-impact book fairs. By cultivating strong relationships with clients and understanding their unique needs, I enable personalized recommendations that drive customer satisfaction. My efforts are rooted in my dedication to service delivery, continuous improvement, and fostering meaningful connections that enhance the organization's success. WORK EXPERIENCE

WORLD BOOKS 01/1997 - Present

Sales Associate Singapore

• Promoted and supported sales of educational books at World Books Inc. through cold calling. • Actively participated in book fairs to enhance brand visibility and engage with potential customers. • Developed strong relationships with clients to understand their needs and provide tailored solutions. Legal One Property Management 01/2004 - 01/2011

Property Manager Oakland, California, United States

• Managed 30 apartments and additional rental properties across the Greater Bay Area, ensuring optimal occupancy rates. • Oversaw all paperwork related to leasing, including showing vacant units and application verification. • Handled financial and accounting matters for multiple properties, ensuring accurate record-keeping and reporting.

Legal One Property Management 01/2004 - 01/2011

Legal One Property Management is a dynamic organization in the Bay Area, managing rental properties and providing housing in California, covering these cities: San Francisco, Oakland, Hayward, and Livermore. It also provides legal services to prospective property owners. Property Manager • Full-time Oakland, Ca

APL 06/1985 - 10/2006

Training Manager Oakland, California, United States

• Developed and delivered comprehensive training programs for frontline operations employees across three West Coast terminals. • Strategically designed training initiatives to enhance employee performance in Seattle, Oakland, and LA/LB. • Collaborated with cross-functional teams to ensure alignment with operational goals and industry standards. Job Process & Systems Trainer Oakland, California, United States

• Evaluated training needs to develop programs enhancing employee skills and performance. • Provided comprehensive job process mapping and systems training for both short and long-term initiatives. • Collaborated with various departments to ensure training alignment with organizational goals. Pricing Analyst Oakland, California, United States

• Reviewed and processed rate requests from sales associates for transatlantic trade lane services. • Provided competitive rate pricing for breakbulk, specialty, and refrigeration cargo. • Collaborated with cross-functional teams to ensure timely and accurate pricing solutions. • Developed strong analytical skills while navigating complex pricing structures in the shipping industry. Global Equipment Controller Oakland, California, United States Regional Equipment Controller - South East Region Singapore

• Forecasted and projected inventory requirements for the South East Asia region, addressing both short and long-term needs. • Provided weekly support and supply of inventories to align with export forecasts and demand. • Delivered ongoing training and support to frontline field staff, enhancing operational efficiency.

Executive Assistant Singapore

• Managed documentation and licensing clearances for relay/transshipment containers at APL's regional hub. • Coordinated customs and port clearance processes for efficient freight and cargo movement. • Ensured compliance with various governmental agency regulations to facilitate smooth operations.

PSA Singapore 01/1983 - 06/1985

Operational Specialist Singapore

• Provided comprehensive operations services at the container freight station, ensuring efficient daily stuffing and unstuffing. • Supervised local daily labor, enhancing team productivity and operational effectiveness. • Coordinated with customs authorities and local governmental agencies for timely submission of essential documents.

Maritime and Port Authority of Singapore (MPA) 10/1978 - 06/1985 Operational Specialist Singapore

• Planned and executed container ship operations to ensure seamless logistics. • Supervised truck drivers and labor teams to maintain operational efficiency. • Coordinated stevedoring services to optimize cost savings and enhance service delivery. American President Lines, Ltd

APL specializes in delivering advanced supply chain solutions to the U.S. Government, prioritizing streamlined cargo management across more than 160 countries. Global Equ

EDUCATION

Associate's degree in Human Resources Management/Personnel Administration, General University of California, Berkeley • GPA: A 01/1998 - 01/1999 Associate's degree in Mass Communication/Media Studies Management Development Institute of Singapore • GPA: Certificate 01/1991 - 01/1992 Bachelor of Business Administration - BBA in Business Administration and Management, General

Holy Names University

CERTIFICATIONS

Certified Apartment Manager (CAM) 07/2007 - Present Apartment association of California

Certified Professional Facilitator (CPF)

APL

VOLUNTEERING & LEADERSHIP

SF Bay Sierra Club 01/1997 - Present

Hike Leader

Trained and qualified hikers leader to organise and lead group hike for the Gay and Lesbians Sierras club chapter around the greater Bay Area open space, state parks. Plan, organise and lead group camping trips to Lassen National Park annually. Member of the GovCom Committee from 1997 until 2002 Elected treasurer from 1998 until 2000. Plan, budget and maintain accounting books for the chapter. Association for Talent Development (ATD) 01/1999 - 12/2000 Vice President of Membership

Organised membership drive monthly to promote the local chapters and increase its membership. Offer talks at institutions and organisations to promote membership for ATD Contra Costa County Crise centre 02/1996 - 10/2000 Volunteer

Manage hotline and provide attentive listening, referral to other services provided by the county social and human services.

NAMES PROJECT FOUNDATION 05/1996 - 05/1997

Volunteer

Catalogue all quilts. Prepare each quilts for storage or transportation for display as needed. Provide other administrative service to ensure smooth operation at the centre. SOS 01/1989 - 06/1995

Volunteer Leader

Managing hotline and provide attentive listening, provide face to face interview for potential clients who need counselling, and other services. Train new boozing and provide peer to peer guidance. Singapore club San Francisco, CA

Newsletter Editor

Organise social events for Singaporean living in the greater Bay Area. Provide a local newsletter to promote connections within the community

San Francisco Botanical Garden

Volunteer

Volunteer at the nursery, weekly for 3 hours managing, caring for the plants at the fern section Association for Talent Development (ATD)

Secretary

Provide secretarial service to the local chapter governing body. Attend all chapter boards meeting, take minutes, prepare agendas for upcoming meetings and coordinate all enquirers, correspondence and calls related to the chapters affairs.

Junior Achievement USA

Volunteer

Conduct JA program across from elementary, middle and high school. Deliver prepared presentations on economic subject with activities and hands on games and exercises. Aids Ride San Francisco

Volunteer

Volunteer with the Camp Signage group to assist with placing signage at each camp on the route from SAN Francisco to Los Angeles during the ride Assist with other aspects of the event in customer service, public liaison, and medical recovery unit.

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