Administrative Assistant

AARON MILLER

San Diego, CA ***** 540-***-**** ******.*********@*****.***

PROFESSIONAL SUMMARY

Highly disciplined and versatile professional with over 5 years of U.S. Navy leadership and a proven history in high-stakes operational environments, recognized for precision, organizational management, and excellent communication. Expertly manages complex administrative tasks, accurate documentation, and detailed record-keeping, honed through military service, call center operations, and front desk administration. Seeking to apply strong organizational skills, time management, and meticulous attention to detail to a challenging role.

CORE COMPETENCIES

Category

Skills Focused on Admin/Research

Administration & Organization

Detailed Documentation, Accurate Record Keeping, Scheduling Systems, Office Technology Proficiency, Time Management, Multitasking

Data & Analysis

Data Collection & Analysis, Reporting Skills, Research Documentation, Attention to Detail, Quality Control (QA)

Communication & Support

Exceptional Customer Service, Active Listening, Problem Solving, High-Volume Communication, Team Collaboration, Confidentiality Management

Discipline & Leadership

Critical Thinking, Emergency Response, Safety & Risk Management, Technical Proficiency, Training & Mentorship

PROFESSIONAL EXPERIENCE

UFC GYM San Diego, CA

Administrative Receptionist 08/2024 – Current

Served as the primary point of contact, delivering exceptional customer service and managing member relations effectively.

Managed administrative tasks including scheduling, membership enrollment, payment processing, and utilizing office technology and scheduling systems for accurate daily operations.

BD San Diego, CA

Production Tester 05/2024 – 08/2024

Performed quality control testing and inspection on finished products, ensuring strict adherence to specifications and technical standards.

Maintained accurate research documentation and reporting on test outcomes, minimizing errors and maintaining product integrity.

United States Navy, USN San Diego, CA / Yokosuka, Japan

Aviation Boatswain's Mate, Fuels (E-4, Petty Officer Third Class) 03/2019 – 02/2024

Operational Documentation: Maintained meticulous records, logs, and reports detailing fuel transactions, inventory control, and consumption rates for mission-critical planning and financial accountability.

Leadership & Organization: Managed operational logistics and safety protocols in high-pressure environments, receiving multiple awards for excellent leadership from Commanding Officers and an Admiral.

Technical Maintenance & QA Laboratory: Ensured operational readiness by performing equipment maintenance and technical checks, demonstrating expertise in a quality assurance lab, repair shop, flight operations and equipment function.

Navy Federal Credit Union Winchester, VA

Call Center Representative 02/2018 – 08/2018

Handled a high volume of member communication, providing customer-focused service, problem resolution, and financial support.

Demonstrated accuracy and attention to detail when processing financial transactions and managing confidential customer accounts within call-center systems.

EDUCATION & TRAINING

Grossmont College El Cajon, CA

Associate of Science in Cybersecurity/Networking & IT/Information Systems

(Currently enrolled. Expected Graduation: December 2025)

Concord University Athens, WV

Bachelor of Arts in Psychology

Graduated: 05/2017

HONORS & ACTIVITIES

2025 Hall of Fame Inductee at Concord University.

I received a full athletic scholarship, playing basketball for 4 years at Concord University before playing professionally in England, demonstrating high levels of dedication and time management.

REFERENCES

Todd May: 740-***-****

Kent McBride: 304-***-****

Michael Smith: 540-***-****

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