Compassionate CNA/DSP with Customer Focus
Resume:
Corkney Taylor
Wilson, NC *****
*************@*****.***
Professional Summary
The ability to efficiently deliver high-quality service and promote customer loyalty. Dedicated to team and business success. Strengths in customer service, multi-tasking, time management and training as a Certified
Nursing Assistant. An excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in any career. Work Experience
DSP (Direct Support Professional)/CNA
SKILL CREATIONS-Wilson, NC
May 2021 to Present
I work as a DSP/CNA I work with mental behavior clients and also helps them through their everyday needs such as bathing feeding and much more. Since working there I have learned additional skills such giving Documenting information into tablet and giveing medication CERTIFIED NURSING ASSISTANT
PRIMARY HEALTH CHOICE
August 2019 to Present
• Obtained client medical history, including medication information, symptoms and allergies.
• Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
• Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
• Cleaned and prepared rooms between patients, using aseptic technique to prevent infections and cross- contamination.
• Helped patients effectively manage routine bathing, grooming and other hygiene needs.
• Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
SALES ASSOCIATE
ROSES DISCOUNT STORES
December 2017 to April 2018
Communicated accurate information about promotions, customer programs and products, providing exceptional customer service and driving retention.
• Improved operational efficiencies while managing customer's requests, store inventory, transactions, new purchase orders and pricing needs.
• Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
• Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
• Monitored sales floor and merchandise displays to ensure presentable condition, taking corrective action such as restocking or reorganizing products. RESTAURANT CREW MEMBER
WENDY'S
April 2017 to December 2017
• Maintained clean, sanitized and well-organized food preparation zones.
• Checked completed orders for accuracy and bagged meals for easy carrying.
• Performed shift change tasks each day to keep store efficient and neat.
• Processed payments and counted change to complete transactions. DSP (Direct Support Professional)
Education
Administrative Medical Assistance (CERTIFICATION)
Fast Track
June 2025 to July 2025
HIGH SCHOOL DIPLOMA
HUNT HIGH SCHOOL
2007
High school diploma or GED
Skills
• Behavioral health
• Leadership
• Climbing
• Dementia care
• Team management
• Salesforce
• Classroom experience
• Microsoft Word
• Patient assessments
• Routine management
• Skill development
• Clinic experience
• Older adults
• Manufacturing
• Microsoft Office
• Vital Signs
• Home care
• Supervising experience
• Microsoft Excel
• Working with people with disabilities
• Marketing
• Patient evaluations
• Patient care
• Teaching
• Computer skills
• Computer literacy
• Group home
• Customer service
• Van driving
• Cleaning and sanitizing
• Customer service excellence
• Microsoft PowerPoint
• Medical assisting
• Microsoft Outlook
• GPS
• Records review
• Caregiving
• Communication skills
• Safe equipment operations
• Management
Languages
• English
Certifications and Licenses
Certified Medical Administrative Assistant
July 2025 to Present
CCMA Certification
Driver's License
Certified Nursing Assistant (CNA)
Certified Medical Assistant
CPR
CPR Certification
CNA
State Tested Nursing Assistant
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