Reapplying: Experienced Administrative Professional Resume
Resume:
CZ
OBJECTIVE
To obtain position to
utilize my talents.
SKILLS
Computer proficiency
Communication skills.
People skills.
Problem solving abilities.
Critical thinking.
Flexibility
Creativity.
Ability to work remotely
or in office.
Self-motivated.
CAROLYN ZENDER
2034 BORLAND ROAD
PITTSBURGH PA 15243
*******.**********@*****.***
EXPERIENCE
PATIENT ACCOUNTING ASSOCIATE • ST CLAIR HEALTH • NOVEMBER 29TH 2021-
– TO PRESENT
Apply Insurance and Patient payment to accounts, Customer Service, complete refunds to patients daily via computer system, Complete requests for itemized statements, UB04 requests, handle Insurance claim issues. Explain coverage with patients. Handle petty cash, replenish and reconcile the pay station money/parking machines. Balance those pay stations for finance. Deposit transactions made throughout day with bank. Handle Brinks pickup and deposits. Receive phone calls, handle payments via phone and in person in professional manner.
COLLECTION ANALYST FOR FOREIGN AND DOMESTIC CHECKS • BANK OF NEW YORK MELLON. AUGUST 2017 TO AUGUST 29TH 2021
Complete processing of foreign and domestic checks in a timely manner.
Handle internal issues associated with various checks. Customer service.
MORTGAGE ASSISTANT (HANDLING CALLS FOR MORTGAGES)
PNC MORTGAGE- JANUARY 2015- AUGUST 2017
Verify flood determination, handle calls for loan processor and loan officers, handle issue pertaining to mortgage process, refinances, CAROLYN ZENDER
2
closing and underwriting. Calls were monitored and maintains high score of 100%.
GARNISHMENT ANALYST-PNC BANK JANUARY 2014 TO
JANUARY 2015.
Handled garnishments for the bank. Worked with attorneys and customers alike to maintain garnishments or try to solve issue before garnish of wages.
EDUCATION
BA ECONIMICS AND GENERAL BUSINESS • EDINBORO UNIVERSITY OF PA • VOLUNTEER EXPERIENCE OR LEADERSHIP
Organize group meetings for Creative Writing class during Covid and after
Meeting in person.
CAROLYN ZENDER
3
Volunteer to Meet and Greet at Charity function for St Clair hospital July 15th 2022.
Contact this candidate