Data Entry Specialist with Salesforce Expertise
Resume:
ARLINGTON, US, ***** • ******************@*****.***
LISA JOHNSON
PROFESSIONAL SUMMARY
Dedicated Data Entry Specialist with extensive years of experience managing high-volume data tasks accurately and efficiently. Skilled in Salesforce, Microsoft Office Suite, and digital platforms. Proven ability to streamline data processes, reduce errors, and support organizational goals through meticulous data handling. EMPLOYMENT HISTORY
DATA INFRASTRUCTURE ANALYST - REMOTE Sep 2021 - Feb 2024 7-11 Corporate Irving, TX
CONTROL OFFICE SPECIALIST Oct 2017 - Jan 2020
Thryv / formerly Dex-YP DFW Airport, TX
INTERNET CONSULTANT Jun 2004 - Oct 2017
Dex-YP / formerly Supermedia, Idearc and Verizon Dallas, TX EDUCATION
BACHELOR OF BUSINESS ADMINISTRATION IN MANAGEMENT
Northwood University Cedar Hill, TX
SKILLS
Data Entry, Data Analysis, Salesforce, CRM Systems, Microsoft Office, Problem Solving, Multitasking, Time Management, Data Integration, Sharepoint, Data Ingestion, Data Management, Data Verification, Workflow Optimization, Attention to Detail. Managed daily merchandising requests, ensuring priority alignment with effective dates. Resolved submission errors promptly, maintaining accuracy and timeliness. Ensured data accuracy post-completion, supporting seamless store operations. Escalated issues swiftly for timely resolution, upholding operational efficiency. Processed daily cancellations, ensuring data accuracy and timeliness. Entered and updated contracts in multiple systems, enhancing workflow efficiency. Edited client updates for digital platforms, improving customer engagement. Handled contract modifications for geographical targets, optimizing service reach. Assisted with special reports, contributing to informed decision-making. Processed customer orders in Internet Operations System, ensuring accuracy and efficiency. Audited high-tier accounts, enhancing order quality and reducing errors. Resolved customer and sales escalations, improving client satisfaction. Collaborated via email with sales teams, streamlining communication. Managed client chats, addressing portal and listing issues effectively.
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