Care and Admin Assistant with Caregiving Experience

** ******* ****• BIRMINGHAM • B** BJL

PHONE 078******** • E-MAIL: ************@*******.***

Miss Amal Hassan

Career summary:

Business Administrator

One World Utilities, Birmingham

May 2015 to June 2016

During the period of May 2015 to June 2016 I was employed by a leading broker company that supplies gas and electricity to small/medium sized businesses. At One World I worked within the administration team, my responsibilities included: ensuring all data is formatted on spreadsheets, answering inbound and outbound calls as well as making them, contacting advisors via email or telephone and dealing with any enquiries that we receive here at the head office. As well as enquiries, I also dealt with complaints from customers and their agents or gas/electricity suppliers.

Foreign Exchange Cashier

SomeXchange Bureau, Birmingham

April 2014 to June 2015

My duties included: foreign exchange operations, recording all foreign exchange transactions, checking the authenticity of the money coming in, and handling cash. SomeXchange is my most valued experience, with over 1 years working experience at this place I have been well trained and have enjoyed gaining a valuable insight, this has allowed me to thrive in a busy team environment and work to the best of my ability every working day.

Senior Care Assistant

Adept Care

July 2016 to August 2017

My most recent employment was at a care home called Bowood Court & Mews, located in Redditch. I was given medication administration training at the start of my employment therefore my role involved: administrating medication to residents on time, leading and co-ordinating a team of care workers, contacting paramedics, out of hours etc, ordering medication that may be out of stock, reporting to the management as well as completing a handover at the end of every shift, administrating and counting controlled meds before signing the inventory book, making sure residents are happy comfortable and given outstanding care.

Receptionist/Administrator

ARC LTD, Birmingham

September 2013 to March 2014

As a receptionist I had the basic duties of: greeting clients, dealing with enquiries over the phone and also in person, providing refreshments and keeping the reception area clean. I was also responsible for making a note of incoming and outgoing mail, faxing, printing and connecting calls.

Education

GCSE: Grade A in English

International School - Birmingham

2008 to 2013

GCSE: Grade C in Mathematics

The International School - Birmingham

2008 to 2013

GCSE: Grade C in Science

International School - Birmingham

2008 to 2013

Additional Information

I am a dedicated, organized and ambitious individual. I have good interpersonal skills, with excellent communication skills, able to thrive within a team and independently. I am always keen and willing to learn and develop new skills. I am reliable and dependable, often seeking new responsibilities within a wide range of employment areas. I have an innovative and dynamic approach to work, I aim to get tasks done to the best of my ability. I am determined and decisive, always looking to utilize any opportunities and use my time efficiently. Since leaving school I have had several professional jobs which I have very much enjoyed. I am trained as a foreign exchange cashier with a year working experience, I have also worked as a receptionist for several months, which has allowed me to enhance my knowledge in this area of work. I am currently working as a skilled administrator and have gained relevant experience within this field.

Skills

• Leadership

• Excellent communication skills

• Organized

• Time management skills

• Being able to work as part of a team and independently

• Able to communicate concepts and strategies clearly to colleagues.

• Enthusiastic and self-motivated.

• Passionate and self-motivated.

• Quick learner and always willing to adjust to new situations/change.

• Ability to work under pressure under time constraints.

• Willingness to take immediate responsibility.

• Quick and accurate keyboard skills.

• Excellent time management skills.

• Goals-orientated

• Proficient in MS Word and MS Excel.

• Easy to work with and willing to help train and develop other staff.

• Ability to approach and deal with diverse groups of people.

References available if required.

Contact this candidate