Office Manager & Bookkeeping Specialist

JASMINE WILLIAMS

OFFICE MANAGER, BOOKKEEPER, RECEIVABLE & AP

469-***-**** ***********@*****.***

PROFESSIONAL SUMMARY

Detail-oriented and proactive Office Manager and Bookkeeper with over 8 years of experience in administrative operations, accounts payable/receivable, and financial recordkeeping. Skills in QuickBooks, Microsoft office Suite, and payroll management. Recognized for improving workflow efficiency, maintaining accurate financial data, and ensuring smooth day-to-day office operations.

CORE SKILLS:

Office Administration

Accounts Payable/Receivable

Bookkeeping

Payroll Processing

QuickBooks

Vendor Management

Budget Tracking

Invoicing & Billing

Expense Reporting

Bank Reconciliation

Financial Reporting

Customer Service

Staff Supervision

Process Improvement

EDUCATION

Henry Grady Spruce Highschool

Westlink College- 2025

El Centro College Business

Certifications

QuickBooks Certification

Bookkeeper

OSHA

EXPERIENCE

Paycom Payroll

Tax Specialist- August 2022- May 2025

Took charge of collecting and submitting tax payments

Took charge of processing payments and applying them to customer tax accounts

Researched tax issues and completed due diligence to resolve issues in a timely manner

Created, utilized and maintained tax reports that included variety of metrics and account data

Adhere to documents storage guidelines

Assist with Keeping forms up to date

Communicated with the agencies as necessary to retrieve and/or verify state IDs, frequencies, rates or account status. Input information into the system to reflect all accurate information verified

Demonstrated initiative by constantly looking for and recommending ways to improve Paycom’s operations and/or customer service

Worked with several states and assisting filing multiple clients during quarter 1-3 of the filing period

Navigated numerous systems within the company to properly research, respond and resolve incoming tax issues and tax notices

Assisted the Bank Reconciliation department when they were backed up

HOUSEOFYUSUFKEE LIMITED LIABILITY COMPANY

OFFICE MANAGER/ BOOKKEEPER- April 2019- August 2022

Manage day-to day administrative operations for a janitorial company serving 50+ commercial clients

Coordinated work schedules and routed for 25+ cleaning staff, ensuring coverage and client satisfaction

Process payroll, maintained employee records, and handle invoicing and accounts payable using QuickBooks

Tract supply usage and order inventory to prevent shortage while reducing cost by 15%

Respond to client inquiries, resolve service issues, and maintain strong customer relationships

Prepare monthly financial reports and assist management with budgeting and forecasting

KELLY SERVICES

ACCOUNTS RECEIVABLE SPECIALIST-January 2016-April 2019

Managed invoicing and payments using QuickBooks and CTM

Create reports and send collection emails for past-due clients

Upload invoices and ensure weekly billing accuracy

KELLY SERVICES

JUNIOR PAYROLL TAX ASSOCIATE –March 2013- January 2016

Research, track, and resolve tax issues as needed

Maintain communication and coordination

Collecting and submitting tax payments

Register companies for new tax accounts as necessary

Completing projects on behalf of management team

Filing federal and state tax returns

ADDITIONAL EXPERIENCE

APPLE ONE TEMP AGENCY

ACCOUNT RECEIVABLE SPECIALIST

Handled full-cycle accounts receivable, including generating invoices, posting payments, reconciling accounts

Monitored aging reports and communicated with clients to resolve past due balances

Processed client payments via ACH, credit card, and check, ensuring accurate application in QuickBooks Desktop

Collaborated with tax and accounting teams to maintain accurate revenue records and client accounts

Assisted in implementing a digital filing system, reducing data retrieval time by 40%

DCW JANITORIAL SERVICE

OFFICE MANAGER/ BOOKKEEPER

Maintain accurate bookkeeping records using QuickBooks online, including accounts receivable, accounts payable, and payroll

Prepared and process invoices, payments, and expense reports, ensuring timely collections and vendor payments

Conduct monthly bank and credit card reconciliations to ensure accuracy in financial statements

Support management budget tracking, financial reports, and year-end audit preparation

Improving billing and payment collection processes, reducing outstanding invoices by 25%

TECHNICAL SKILLS

Software: QuickBooks (Online & Desktop) CTM, TelCor

Microsoft Excel, Word, Outlook, ADP, Gusto, suite, V-LOOKUP

State & Federal Tax Codes

Vendor & Contract Management

Office Administrative & Clerical Support

10 Key by Touch

Forecasting

Leadership

Journal Entries

General Ledgers

Management Systems

Bookkeeper

Customer Billing

Budget Managment

Payroll systems & Payroll processing

Exceptional communication & Client Relations

Budgeting & Expense Tracking

OSHA Compliance

Record Keeping

Staff Scheduling & Coordination

Financial Reporting

Inventory Software

Data Entry

Office Management

AR/AP, Payroll

Financial Statements

Workspace

Accounts Receivable

Accounts Payable

Accounting Assistant

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