Property Manager with 10+ Years of Experience
Resume:
Shawn Bort
Property Manager
Apollo Beach, FL ***72
************@*******.***
Professional Summary
I would like to obtain a position with a company that I can grow with and that demonstrates a positive culture.
Willing to relocate to: Jacksonville, FL
Authorized to work in the US for any employer
Work Experience
Property Manager
Pacifica Management Company-Tampa, FL
September 2023 to July 2025
• Managed and oversaw daily operations of the property.
• Oversee a team of six employees.
• Implemented cost-effective maintenance strategies.
• Developed and maintained positive relationships with tenants, addressing concerns and inquiries promptly.
• Conducted regular property inspections to identify maintenance needs, safety hazards, ensuring a well- maintained and safe living or working environment.
• Enforced lease agreements, rules and regulations and company policy.
• Complete 3-day notices, late rent notices and 7- day notices to residents as needed.
• Complete move outs statements.
• Collaborated with contractors and vendors to coordinate property repairs and improvements, ensuring high-quality work and cost-effectiveness.
• Implemented a proactive rent collection process, reducing delinquency. Most improved delinquency in my Regional Managers portfolio.
• Utilized property management software to streamline administrative tasks, track lease agreements, and generate financial reports.
• Handled tenant disputes and conflicts professionally and effectively, maintaining positive relationships and minimizing legal complications.
• Processed monthly invoices.
• Organized and maintained the maintenance turnkey board.
• Worked closely with the Maintenance Supervisor to ensure apartments were move in ready.
• Met with Maintenance Supervisor daily to go over daily task, workorders and supplies needed. Property Manager
Axiom Realty-Lakeland, FL
January 2017 to April 2023
• Managed up to four properties in-between South Tampa and Lakeland. Supervised staff of 8.
• Responsible for accounts receivable and payables.
• Ensured move in inspections were completed and apartment is move in ready.
• Completed move out inspections and move outs statements.
• Weekly unit inspections.
• Enforce the rules, regulations and company policies.
• Completed weekly and monthly reporting.
• Supervise all purchasing to ensure expenses are within the annual budget.
• Assisted the Regional Manager with annual budgets
• Responsible for all rent collections and filing evictions in a timely manner. Contributed to resident retention.
• Walk and inspect property & grounds.
• I coordinated renovations and major improvements such as repaving of the parking lot, exterior paint projects for 2 properties.
• Received Most Income Growth Award 2021.
Property Manager
Pacifica SD Management-Riverview, FL
January 2015 to December 2016
• Manage the daily operations.
• Manage staff of 6.
• Demonstrate knowledge of tax credit policies and procedures.
• Complete monthly reports including the Program Report for tax credit compliance.
• Worked with the Tampa Housing Authority, Section 8 program, dealt with the inspections department for The Housing Authority and the property was Tax Credit.
• Ensured all recertifications and renewals were completed.
• Increased occupancy from 77% to 100 % with a waitlist.
• Complete resident ledger corrections accurately.
• Assisted maintenance with make ready schedule.
• Ordered all supplies and created PO's.
• Ensured all income was collected and evictions were filed in a timely manner.
• Researched invoices for past due bills and organized them and ensured they were paid. Created vendor files and utilized them.
• Demonstrated a positive attitude toward staff and uplifted a let's get it done mind set. Assistant Property Manager
WRH Realty Services Inc.-Jacksonville, FL
March 2008 to January 2010
• Assist the Property Manager with any task requested.
• Collected rent, posted rent, and post all other fees.
• Research and correct residents' ledgers.
• Complete 3-day notices, late rent notices and 7- day notices to residents.
• File evictions in a timely manner.
• Inspect models and market ready units.
• Demonstrate knowledge of tax credit policies and procedures.
• Complete move out inspections and completed move out statements.
• Send all collection accounts to the collection agency.
• Update rent changes for Jacksonville Housing Residents. Business Manager
The Clarkson Company/Apogee Residential-Jacksonville, FL August 2006 to January 2008
• Collected rent, posted rent, and posted fees.
• Made bank deposits on a daily basis.
• Researched and corrected residents' ledgers.
• Resolved resident issues.
• Ensured all applications, lease paperwork, and addendums were tax credit compliant.
• Completed renewals and re-certifications.
• Completed notices to residents and ensure they were distributed in timely manor.
• Filed evictions with county court in accordance with state and local laws
• Take resident service request for unit repair.
• Marketed apartment community utilizing various media.
• Assisted maintenance with make ready schedule.
• Inspected models and market ready units.
• Scheduled carpet cleaning and replacement.
• Organized and completed the SAIL report and Bond report.
• Conduct all leasing in accordance with Ameri National Community Services, Inc.
• Demonstrated knowledge of tax credit policies and procedures Assistant Property Manager/Leasing Agent
JARS Management LLC-Jacksonville, FL
August 2004 to August 2006
• Greeted prospective residents and conducted office in accordance with company policies.
• Toured market ready apartment homes with prospects.
• Completed the application verification process.
• Completed all lease paperwork including addendums correctly.
• Collected rent and posted payments.
• Made bank deposits and ordered all office supplies.
• Organized and completed renewals.
• Completed accounts payable and other reports whenever the manager was absent.
• Maintained awareness of local market trends.
• Distributed notices to residents when needed.
• Inspected models and market ready units then scheduled carpet cleaning or replacements.
• Responsible for keeping mold and mildew log up to date. Leasing Consultant
Flagship Property Management-Jacksonville, FL
August 2001 to August 2004
• Greeted prospective residents professionally
• Assisted with application verification and notify prospective residents of results
• Showed market ready apartment homes
• Completed all certification paperwork correctly
• Take service request
• Collected rent
• Assisted residents with filing for financial assistance
• Completed re-certifications
• Distributed notices to residents when needed
• Inspected models and market ready units
• Conducted all leasing in accordance with Florida First Housing Tax Credit Policies and procedures Education
High school diploma or GED
Liverpool High School-New York, NY
Skills
• General ledger accounting
• Project coordination
• Safety regulations
• Landlord-tenant law
• Customer service
• Microsoft Outlook
• Typing
• Task assignment
• Microsoft Word (10+ years)
• Team development
• Rent late fee assessment
• Accounts payable
• Computer operation
• Windows
• Property Leasing
• Account management
• Conflict management
• Office Management
• Fair Housing regulations
• Section 8
• Data entry
• Negotiation
• Attention to detail
• Yardi
• Organizational skills
• Achieving sales targets
• Accounts receivable
• Communication skills
• Budgeting
• Team management
• Accounting software
• Computer skills
• Assistant Manager Experience
• Microsoft Excel
• Expense management
• Accounts Payable
• Writing skills
• Employee relations
• Contracts
• Customer relationship management
• Property Management (10+ years)
• Maintenance management
• Sales
• Filing
• Property management tools
• Rent roll report preparation
• Office experience
• Microsoft Office, Excel, AMSI, Rent Roll, Microsoft Word, Yardi, ResMan
• Microsoft Office (10+ years)
• Accounting
• Customer retention
• English
• Leadership
• Multifamily properties
• Contract management
• Vendor relationship management
• Housing and Urban Development (HUD) regulations
• Administrative experience
• Office management
• Operations management
• Supervising experience
• Time management
• Computer literacy
• LIHTC
• Remote work experience
• Driving
• Problem-solving
• Marketing
• Documentation review
• Phone etiquette
• Management
• Team motivation (leadership skill)
Certifications and Licenses
Driver's License
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