ANGELA
S. CASE
******.*.******@*****.***
La Fontaine, IN 46940
Bold Profile
To obtain a challenging position, where high performance and teamwork are essential.
Knowledgeable [Desired Position] with solid background in managing billing operations and ensuring accuracy and efficiency. Successfully led teams to streamline processes and improve billing cycles. Demonstrated expertise in financial analysis and problem-solving. Billing professional dedicated to achieving optimal results through efficient billing processes and maintaining high standards of accuracy. Known for fostering strong team collaboration and adaptability in dynamic environments. Proficient in financial analysis and customer service.
Experienced with managing comprehensive billing operations, ensuring accuracy and timely invoicing. Utilizes problem-solving skills to optimize billing processes and resolve discrepancies swiftly. Knowledge of financial analysis and team leadership.
OBJECTIVE
SKILLS
I have many skills on the
computer and have been CPR
certified in the past.
•
• Multitasking
• Attention to detail
• Time management
• Problem-solving
• Customer service
• Teamwork
• Willing to learn
• Billing review
• Payment posting
• Cash flow forecasting
• Invoice processing
• Medical billing expertise
• Collections
• HIPAA
• Insurance verification
• Team building
• Staff training and development
• Training and mentoring
• Claims processing
• Accounts receivable management
• Personnel oversight
Real Alloy Recycling - Office Administrator
Wabash, IN • 05/2024 - 07/2025
Bowen Center - Skills Coach
Wabash, IN • 01/2024 - 05/2024
WORK HISTORY
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
•
Maintained electronic and paper filing systems for easy retrieval of information.
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Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
•
Tracked office supplies and restocked low items to keep team members on-task and productive.
•
Contributed to a positive work environment by fostering strong working relationships among colleagues.
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Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
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Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
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Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
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Identified and addressed skill gaps in clients, leading to marked improvements in their performance.
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Expanded clientele base through effective networking strategies and referrals from satisfied customers.
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Implemented tracking system for clients' progress, making adjustments to coaching plans as necessary for optimal outcomes.
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Improved communication skills among team members through targeted group exercises and role-play scenarios.
•
• Increased employee retention rates by fostering a positive and
• Audit support
I have many skills on the
computer and have been CPR
certified in the past.
•
Ivy Tech
Kokomo and Wabash
General education classes
University of St Francis
01/2000
General education classes
EDUCATION
CERTIFICATIONS
• CPR/ AED Training -
• blood born Pathengens
Grant Creek Express - Co-owner
La Fontaine, IN • 05/2018 - 12/2024
Midwest Eye Consultants - Cash Application Specialist Wabash, IN • 04/2018 - 06/2022
supportive work environment for skill improvement. Developed and implemented innovative coaching techniques, significantly improving learning outcomes for clients.
•
Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
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Collaborated with co-owner on strategic planning initiatives for long-term business success.
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Improved customer satisfaction ratings by consistently delivering high-quality products and services.
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Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
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Ensured accurate record-keeping for financial transactions, maintaining organized documentation for easy reference during audits or other inquiries.
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• Established foundational processes for business operations. Networked with other businesses and customers to increase sales opportunities and contacts.
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Promoted a positive work environment by collaborating with colleagues and sharing knowledge on best practices in cash application processes.
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Reduced manual entry errors for increased accuracy in cash applications.
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Sorted payments into batches by segmenting each payment by business unit and scanning into database.
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Enhanced team productivity by providing training on best practices and new software tools.
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Worked in paperless environment to accomplish assignments electronically.
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Maintained thorough documentation of all cash applications, ensuring a clear audit trail for financial review purposes.
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Improved cash application efficiency by implementing automated systems and processes.
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Assisted with month-end close procedures, including account reconciliations and variance analysis reporting.
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Shelly, Snyder, 260-***-****
REFERENCES