Regional Operations Director with Proven Growth Leadership

JIMMY LINDSEY

Las Vegas, NV ***** 903-***-**** *****.*********@*****.***

Professional Summary

Results-driven Regional Director of Operations with 8+ years of experience overseeing high-performing teams, optimizing business operations, and driving revenue growth across multiple locations. Proven expertise in operations management, budgeting, HR, performance improvement, and strategic planning. Recognized for excellent customer service, employee development, and operational excellence. Adept at leading change, reducing turnover, and maximizing profitability in fast-paced, high-stakes environments.

Core Competencies

Regional Operations Leadership

P&L Management & Budgeting

KPI Tracking & Data-Driven Strategy

Staff Development & Training

Human Resources & Talent Management

Process Improvement & Efficiency

Customer Retention & Relationship Building

Inventory & Supply Chain Management

Risk Mitigation & Compliance

Strategic Planning & Execution

Professional Experience

Del Taco Las Vegas, NV

Regional Director of Operations

October 2016 – Present

Lead operations across multiple locations, overseeing budgeting, staffing, and performance management for a multimillion-dollar region.

Reduced employee turnover by designing and implementing robust incentive and training programs.

Ensured compliance with all local, state, and federal regulations.

Created and executed strategic policies and procedures to streamline operations and improve productivity.

Directed regional HR functions including hiring, training, performance evaluations, and disciplinary actions.

Conducted regular executive meetings to align goals, review KPIs, and drive operational excellence.

Established strategic client relationships to support business growth and customer satisfaction.

Implemented new technologies and systems to increase efficiency and service quality.

Developed and tracked key performance indicators to measure and improve operational success.

Oversaw inventory control and vendor relationships to maintain optimal stock levels.

Led cross-functional collaboration initiatives and fostered open communication across teams.

Provided coaching and mentorship to location managers, fostering a culture of accountability and performance.

Analyzed financial statements and operational reports to drive data-informed decisions.

Technical Skills

Microsoft Office Suite (Excel, Word, Outlook)

POS & Inventory Management Systems

Data Analysis Tools

HR & Payroll Software

Professional Highlights

Successfully led a team of regional managers and store-level staff to exceed performance goals year over year.

Improved regional profitability by implementing cost-saving measures and operational efficiencies.

Created high-impact training programs that increased employee engagement and retention.

Maintained high standards of customer satisfaction and quality assurance across all locations.

Education:

Southern Arkansas University

-Studied Business Management (2008-2009)

Strayer University

-Studied Business Management (2009-2011)

Remington College

-Studied Criminal Justice (2011-2014)

Training:

ServSafe Certification

Above Store

Contact this candidate