Part-Time Patient Care Specialist (Non-Nursing)

Summary

Accomplished Registered Nurse with **+ years of experience dedicated to quality care of diverse patients. Skillfully blend hands- on skills with advanced background in multiple settings including the ER, ICU, PACU and Hospice. Work effectively with all levels of healthcare providers, physicians and administrators to address patient needs. Experience

Care Manager

CVS HEALTH AETNA • New Albany, Ohio

06/2025 - Present

Communicated with physicians and other nurses regarding any medical concerns. Detailed and recorded patient histories in electronic medical records Educated patients on the proper use of their medication Registered Nurse

Genesis Healthcare System • Zanesville, OH

06/2022 - Present

• Utilized critical thinking skills to prioritize nursing interventions based on patients' acuity levels and individual needs. • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary. • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention. • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs. • Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills. • Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery. RN Case Manager

Zusman Hospice • Bexley, OH

06/2021 - 11/2025

• Created individualized care plans based on nursing diagnosis and incorporated appropriate nursing methods to achieve positive outcomes. • Performed evaluations on consistent basis to address changes in patient needs, conditions and medications, altering care plans when required. • Effectively communicated with physicians regarding patient needs, performance, medications and changes. • Updated patient charts with data such as medications to keep records current and support accurate treatments. • Prepared clinical notes and updates for review by primary physician. Registered Nurse, Emergency Department

Diley Ridge Medical Center • Canal Winchester, OH

10/2017 - 11/2025

• Provided direct patient care, stabilized patients and determined next course of action. • Administered medications via oral, IV and intramuscular injections and monitored responses. • Collected blood, tissue and other laboratory specimens and prepared for lab testing. • Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity. • Monitored patient reactions to drugs and carefully documented f indings.

Director of Nursing

Primrose Retirement Communities LLC • Lancaster, OH MAURA HELSER

***********@*****.*** / 740-***-**** /

08/2016 - 11/2025

• Collaborated with staff, management and external groups to coordinate patient care. • Established new policies and updated existing policies to improve standard of care for patients. • Identif ied department issues to recommend corrective actions. • Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection. • Evaluated work performance of 30 nursing personnel to determine wage increases and implement discipline. • Participated in management team meetings to discuss resident status, census changes and resident complaints or concerns.

Registered Nurse

Fairfield Medical Center • Lancaster, OH

02/1998 - 11/2025

• Administered medications via oral, IV and intramuscular injections and monitored responses. • Provided direct patient care, stabilized patients and determined next course of action. • Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds and thoracic trauma. • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use and disease management. • Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation. • Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity. • Reviewed post-operative orders and continuously monitored patients' post-operative vitals, set up PCA and fluids and oriented patients to unit. • Collected blood, tissue and other laboratory specimens and prepared for lab testing. • Managed care from admission to discharge. Skills

Care Coordination, Critical Thinking, EMR Documentation, Medication Administration, Crisis Intervention, Patient Advocacy, Blood Draw, EKG Monitoring, Wound Care, Infection Control, Emergency Medicine, Team Leadership, Clinical Documentation, Case Management ., Patient Assessment Education

NURSING

Hocking College • Nelsonville

12/1997

Certificates

RN License, PALS Certification, ACLS Certification

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