Dedicated Administrative and Customer Support Professional

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NIKELWA LINDA MALOYI

Date of birth: **August *988 · Email: *************@*****.*** ·Mobile: 079******* Address:732 Nadastria Street Katlehong Germiston 1431 PROFILE

I am an ambitious female who is prepared to achieve the desired goals of the Job description. I am a hard worker, self-motivated, goal oriented individual who is always looking for a challenge to enhance my skills and knowledge, I like to interact with other people and adapt easily to different kinds of environment. I am able to work under pressure. I can speak isiXhosa, Zulu and English fluently.

EDUCATIONAL BACKGROUND

Year: 2017-2017

Qualification: Occupational Health and Safety Certificate Institution: Oxbridge Academy

Subjects: SHE Awareness

SHE Representatives

SHE Incident Investigation

Safety Audit Inspection

HIRA

Year: 2014

Qualification: Matric

Institution: Fourways Adult Centre

Subjects: ISixhosa, English, Geography, Economics, Biology,Physical Science Year: 2009

Qualification: Office Assistant Certificate

Institution: Boston Business College

Subjects: Introduction to PC

Microsoft Word 2007

Microsoft Excel 2007

General Office Practice

Reception and Switchboard

WORK EXPERIENCE

Year 2015June 25 to 2017January 27 Sales Assistant at Mr Price

• Welcome and greet the customers.

• Work with customer service team to enhance and improve customer satisfaction.

• Monitor the sales floor to make sure that sales shelves and displays are organized and products are easily to find.

• Assist with stocking shelves and removing outaded stock from shelves.

• Handle customer questions and resolve customer service issues. 2

• Collaborate with sales staff to highlight sales floor promotions or add positive energy to seasonal displays.

• Inspect items and products for any breakage or damages. 2019 February to 15 March 2020 Filing Clerk at First Coast

• Document Arrangement, copy,scan and store documents.

• Inventory comparison with the physical files.

• Remove staples,flag pages,fix bent or torn corners and sort documents according to client specifications.

• Edit and amend incorrect information.

• File documents in physical and digital records.

• Manage the flow of documentation within the organisation.

• Maintain confidentiality around sensitive information and terms of agreement.

• Often perform general clerical duties such as answering phones, taking messages,making copies and other duties as assigne.

2023 May Document Controller at Veritas Digital Engineering and Project Management

• Document Arrangement, copy,scan and store documents.

• Inventory comparison with the physical files.

• Remove staples,flag pages,fix bent or torn corners and sort documents according to client specifications.

• Edit and amend incorrect information.

• File documents in physical and digital records.

• Manage the flow of documentation within the organisation.

• Maintain confidentiality around sensitive information and terms of agreement.

• Capture paperwork in designated places securing the important documents. SKILLS AND COMPETENCIES

Time management, Communication skills,Team player, Service excellence, Hard working, Extreme attention to detail, Telephonic skills, Detail orientated and highly observent REFERENCE'S

Name: Thomas

Designation: Manager at First Coast Company

Contact Number: 011*******

Name: Melford Maila

Designation: Manager

Contact Number: 011*******

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