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Sales & Customer Service Professional with 16 Years Tile Experience

Location:
Atlanta, GA
Posted:
December 03, 2025

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Resume:

<html><head></head><body style="overflow-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Myrna Shaw<div>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;991 Brandon Lane&nbsp;</div><div>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Stone Mountain Ga 30083</div><div>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; 404-***-****</div><div>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;*************@*****.***</div><div><br></div><div><br></div><div><br></div><div>**OBJECTIVE&nbsp;</div><div>*Seeking a position as a sales representative or Customer Service Representative.</div><div><br></div><div>**SUMMARY OF QUALIFICATIONS</div><div>*Fourteen Years successful experience in selling online sales&nbsp;</div><div>*Sixteen years successful experience in direct sales of all Natural stones, porcelain, Glass and&nbsp;</div><div>&nbsp; Mosaic Tiles &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</div><div>*Extensive and Practical hands-on experience as showroom sales person.</div><div>*Motivated and Enthusiastic about developing good relations with clients.</div><div>*Effective working alone or as a cooperative team member.</div><div>*Proficient with a range of presentations and displays.</div><div>*Professional in appearance and presentation.</div><div><br></div><div>**RELEVANT SKILLS&nbsp;</div><div>*Handled face to face contacts with new and established customers&nbsp;</div><div>*Made cold calls and follow up visits to retail establishments&nbsp;</div><div>*Handled all aspects of order taking and processing&nbsp;</div><div>*Promoted products at locale trade shows</div><div><br></div><div>**EMPLOYMENT HISTORY&nbsp;</div><div>January 2011 - Present. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Online Sales. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;eBay and Poshmark&nbsp;</div><div>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;*Online Business&nbsp;</div><div><br></div><div>October 2004 - July 15th 2010. &nbsp; &nbsp; &nbsp;Design consultant. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Walker &amp; Zanger</div><div>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; *Work extensively with Designers, contractors, builders, architectural reps as well as &nbsp; &nbsp; &nbsp;&nbsp;</div><div>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;* Homeowners in selections of all hard surface needs for new or remodeled homes&nbsp;</div><div>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;* Handled a large volume of inbound calls</div><div><br></div><div>December 2001 - 2003. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Showroom sales Rep. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Tile &amp; Marble Collection&nbsp;</div><div>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;* Worked with designers, contractors and landscapers etc in the selections of all hard &nbsp; &nbsp; &nbsp; &nbsp;</div><div>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Surface needs etc.</div><div>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; *Handled a large volume of inbound calls</div><div><br></div><div>January 2001 - December 2001. &nbsp; &nbsp; &nbsp; &nbsp;Customer service Rep. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Drama Marble Co.</div><div>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;* &nbsp;Increased sales by making cold calls&nbsp;</div><div>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; * All Customer Service related projects&nbsp;</div><div><br></div><div>January 2000 - December 2000. &nbsp; &nbsp; &nbsp;Showroom Sales Rep. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Atlanta Tile Supply</div><div>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;* Showroom sales Rep</div><div>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; * Increased sales by personally assisting customers in all hard surface needs for new</div><div>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Or remodeled homes</div><div><br></div><div>April 1997 - November 1999. &nbsp; &nbsp; &nbsp; &nbsp; Customer Service Rep. &nbsp; &nbsp; &nbsp; &nbsp;utilities Protection center&nbsp;</div><div>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; *Handled a large volume of inbound calls&nbsp;</div><div>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; *Managed several problem cases at once</div><div><br></div><div>January 1994 - December 1996. &nbsp; &nbsp; Showroom Sales Rep &nbsp; &nbsp; &nbsp; Ceramic Tile International&nbsp;</div><div>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; * Assisted showroom sales manager in all showroom duties&nbsp;</div><div>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;*Assisted in training of all new employees&nbsp;</div><div>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; * Assisted Residential clients with selections of flooring needs</div><div>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;*Worked extensively with Builders and Contractors&nbsp;</div><div><br></div><div>**Education&nbsp;</div><div>*Dekalb Technical Institute. &nbsp; &nbsp; &nbsp; &nbsp; Real Estate. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;1995</div><div>*R.M.Bailey High School &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Nassau Bahamas. &nbsp; &nbsp; &nbsp; &nbsp; 1980-1983</div></body></html>



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