Customer Service & Title Specialist with Admin Skills

Peggy Bradley

Indianapois, IN***** ***********@*****.*** 317-***-****

I have several years of customer service experience. I have skills in the Insurance and Vehicle Title fields.

I also have extensive computer skills.

CORE STRENGTHS

Strong organizational skills Customer service expert

listening skills Telephone inquiries specialist

Courteous demeanour Adaptive team player

Energetic work attitude

Work Experience

Associate

Circle K

Sept 2025-present

Run cash register, clean store, stock if needed, etc.

Lead Assistant Manager

Speedway,LLC

May 2022 to July 2023

Ran the store when the manager was away. Did the DSR paperwork, opened and closed the store, delegated work to employees, ran register, etc.

Prep Cook/Line Cook

CHARLIE BROWN'S - Indianapolis, IN

May 2019 to April 2021

I did prep for the cooks & when needed I cooked, washed dishes, cashier & hosted.

Title Clerk

DVS - Indianapolis, IN

March 2007 to March 2017

Processing repo titles using DMV System.

Processing titles back into banks name.

Entering all title information into computer (data entry) and answering phones.

Administrative Support Operator

Liberty Mutual Insurance - Indianapolis, IN May 2016 to August 2016

Answering incoming calls and transfer to correct department or agency, take payments and answer general questions regarding policies.

Administrative Dispatcher

Ken's Beverage - Indianapolis, IN December 2014 to May 2015

Dispatched technicians t locations for beverage machine repairs, answered phones and kept track of technician times and location logs.

Title Clerk

Adesa - Carmel, IN

July 2013 to August 2014

Processing Titles for Toyota Financial Services and Lexus Financial Services by filling out all the titles to the customers and making sure liens were signed off on.

Possess Indiana Notary and power of attorney to sign off on all liens.

Kept track of all titles in computer system.

Made sure all information on the titles was correct such as buyer name, mileage and state of title. Customer service by answering phones and questions regarding titles or the auction process

CSR

Pinnacle Partners - Carmel, IN

January 2013 to July 2013

Processing Titles for Toyota Financial Services and Lexus Financial Services.

Answering phones for Dealer Direct at Adesa

Parcel Assistant

FedEx Smartpost - Indianapolis, IN November 2011 to March 2012

Scanning packages using RF Scanner and placing them on correct skids to be sent to the customers.

CSR

Copart Auto Auctions - Indianapolis, IN September 2005 to November 2006

Verifying title accuracy for auction preparation.

Removed all liens and completed form correctly.

Processing of payment and answering phones while providing exceptional customer service.

CSR

Farm Bureau Insurance Indianapolis, IN

August 2003 to June 2005

Taking customer insurance payments while answering phones. Assisting agents with policy paperwork during business hours Transportation of nightly deposit to bank.

Education

GED

Mooresville High School - Mooresville, IN 1989

Skills

•Auto Insurance

•Shipping

•Warehouse Associate

•Forklift

•Shipping Receiving

•Title Processing

•RF Scanner

•Customer service

•Food Preparation

•Typing

•Pallet Jack

•Administrative Experience

•Kitchen Experience

•Order Picker

•Microsoft Office

•Remote access software

•LAN

•Windows

•Live chat

•Customer support

•Microsoft Excel

•Microsoft Word

•Clerical experience

•Computer literacy

•Basic math

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