9259646745

PEGGY KRUSEE

**** ********** ****, ***. # ***, Davison MI 925-***-**** *******@*****.***

Summary

Seasoned Executive Administrator and Strategic Partner with years of experience across healthcare, technology, non-profit, and education sectors. Proven track record in mentoring teams, developing and implementing policies, and improving operational efficiency. Adept at leading high-level administrative functions, proficiency managing complex projects, Ability to adapt quickly to ever changing circumstances, and providing strategic support to CEO/C-suite executives. A compassionate leader with a deep commitment to fostering growth, collaboration, and resilience within organizations. Expertise in financial management, process improvement, and ensuring compliance with industry standards.

Skills

Strategic Partnership

Leadership

Mentorship

Policy Development

Process Improvement

Administrative Operations

Project Management

Budgeting and Financial Management

AP/AR Reconciliation

Vendor and Contract Management

Event Planning and Coordination

Calendar Management

Co-Chair for HIPAA Compliancy

Travel Coordination

Stakeholder Communication

Team Collaboration

Microsoft Office 365

Google Suite

QuickBooks / Quicken

Paylocity

Stripe

DocuSign

Adobe Photoshop Elements

Virtual Phone Systems

Online Credentialing Systems (FSMB, Verisys)

Experience

Executive Administrator/Office Manager 04/2020 to Dec. 2024

GenieMD, Inc & GenieMD Medical Group

Remote since 2020 - In a standalone position, including but not limited to:

Online direct support to CEO (24/7).

Act as a strategic partner to the CEO, ensuring the company's focus remains on high-impact priorities. Provide insights and manage multiple initiatives that drive the company's success with the Telemedicine end and Corporate C suite.

Administrative tasks supporting CEO/C Level/Partner/ and Providers, for conferences/training/webinars/seminars/ and offsite suite conferencing/demos and events. Coordination or travel/lodging/seminar/event attendance logistics.

Lead project management for new business opportunities, overseeing provider recruitment, credentialing, and locum placement.

Manage financial processes, including bi-monthly reporting through Paylocity, year-end 1099 filings, and overseeing refunds through Stripe.

Develop, write, and implement corporate and departmental policies and procedures that streamline operations and enhance efficiency.

Lead a customer support team, ensuring 24/7 case resolution and maintaining high levels of customer satisfaction.

Mentor administrative staff, fostering a collaborative and growth-oriented work environment.

Executive Assistant/Office Manager 10/2019 to 02/2020

Police and Fire: The Fallen Heroes-Non-Profit

Supported the CEO, Board of Directors, and volunteer committees with comprehensive administrative and operational oversight.

Authored and implemented policies and procedures that streamlined office operations, eliminated inefficiencies, and improved workflows.

Organized and led logistical planning for major fundraising and community events, collaborating with media, local Chambers, and volunteers.

Managed financial responsibilities such as AP/AR and web donations, working closely with the Treasurer for accurate reporting and budgeting.

Developed and maintained strong relationships with key stakeholders, including board members, volunteers, and community leaders.

Executive Assistant/Manager 09/2002 to 11/2019

Birthday Angels a Division of the Schaeffer Foundation

Provided administrative support to the Board of Directors, organizing volunteers and coordinating charitable activities for three assisted living facilities.

Planned and executed fundraising events, such as annual lunches, dinners, and foundation celebrations, ensuring successful outcomes.

Managed all aspects of AP/AR, including tracking expenditures, preparing reports, and ensuring accurate account balances.

Set up bi-monthly board meetings, coordinated action items, and maintained detailed minutes for follow-up and distribution.

01/2013 to 06/2018

Witt Kieffer Emeryville, California

Executive Assistant/Project Manager/Office Manager-Assistant

Provided high-level administrative support to Senior Consultants and Senior Partners, managing multiple complex projects simultaneously.

Coordinated client presentations, proposals, and reports, ensuring confidentiality and accuracy while delivering high-quality products.

Managed event logistics for candidate and client interviews, including travel, video conferences, and relocation arrangements across the United States.

Reconciled consultant and candidate expenses, ensuring compliance with company policies and accurate financial tracking.

Assisted with internet research, gathering data for writing reports, proposals, and client presentations in both print and online formats.

06/2012 to 10/2012

24 Hour Fitness San Ramon, California

Executive Administrator/Office Manager: Procurement – Contractual

Provided administrative support for the Procurement Department, including two directors, one VP, and 13 staff members, coordinating daily operations.

Trained and mentored new administrative hires, focusing on improving workflow efficiency and time management.

Managed heavy calendaring and liaison between departments for resolving action items, ensuring deadlines were met across the organization.

Led contract negotiations with vendors, ensuring timely delivery of services and cost-effective procurement strategies.

Coordinated on-site/off-site conferences, including logistics, travel arrangements, and equipment setup.

Executive Administrator/Office Manager, Personal Assistant 05/2009 to 01/2012

Sister Company, Real Estate Law Firm Santa Cruz, California

Managed daily office operations and provided executive-level administrative support, including legal correspondence, contract management, and research.

Assisted with legal research and the preparation of bid submissions for land acquisitions and new construction projects.

Managed multiple deadline-driven projects to completion, ensuring all legal documents and contracts were prepared accurately and on time.

Oversaw confidential filing systems, AP/AR, and facility maintenance for the law firm, ensuring smooth operations.

Executive Administrator/Office Manager 06/2007 to 12/2008

California Section of the American Chemical Society San Leandro, California

Managed all aspects of the non-profit organization's operations, including financial management, event planning, and member coordination.

Co-authored and maintained the organization's public and member-facing publications, including the “Vortex” newsletter.

Handled budgeting and financial reconciliation, preparing bank deposits, managing AP/AR, and ensuring compliance with organizational policies.

Coordinated and planned events, including meetings for the Board of Directors, Executive Board, and Executive Committee.

Led website maintenance and content management, ensuring information was current and accessible to members.

Co-Founder 09/1997 to 01/2007

JK Software Aptos, California

Co-founded a consulting and programming company, managing a team of eight subcontractors supporting the IBM AS400 system.

Led nationwide database analysis for employment opportunities, generating leads and establishing relationships with corporations and agencies.

Designed and published a semiannual newsletter, telemarketer with potential clients, and managed all public relations, hiring, and budget forecasting.

Executive Administrator to VP of Human Resources 04/2000 to 12/2002

SanDisk Corporation Milpitas, California

Managed the daily workflow of the HR department, handling sensitive communications and heavy calendar management for the VP.

Assisted in the development of employee health and safety programs, including risk management and workers' compensation.

Created and implemented departmental policies to improve workflow efficiency and employee engagement.

Represented the VP at internal meetings, analyzing logistics and action items for follow-up and execution.

Education

Paralegal Studies 2000

West Valley College Saratoga, California

English Literature 1995

UC Santa Cruz

AS Degree: English Literature 1994

West Valley College Saratoga, California

Honor - Alpha Gamma Sigma Society

Medical Background

Medical Assistant – Pediatric – Dr.’s Sanfillippo, O’Neil and Bullock

Medical Assistant/Office Manager – Cardiology – Dr. Francis Kelley

El Camino Hospital – Pediatric – Dr. Small

Contact this candidate