Operations and Training Specialist with Finance Experience

David Juliano

Email: ***********@*****.***

Mobile: 386-***-****

OBJECTIVE

To apply my experience and education to further my career.

QUALIFICATIONS AND SKILLS

* ***** ** ********** ********* and franchise learning and development

Over a decade of on-the-job training experience

Fast learner with great attention to detail

10 years of live steel combat experience

5 years as treasurer on a board of directors

16 years experience using interpersonal communication with a direct emphasis on problem solving and customer service

Public Speaking Expertise

Proficiency with Microsoft Office

Can type 40 wpm

Bachelor’s Degree in Theatre Studies

WORK EXPERIENCE

Batteries Plus – Orlando, Florida

Repair Technician March 2023 – Present

Responsibilities:

Repair And process any phone, tablets, or laptops as they come in

Assist customers with satisfying their battery and/or lighting needs

Cut and program key fobs

Install automotive batteries

Handle cash

Receive inventory shipments

Prepare cash deposits

Asurion/UBIF Franchising Co. – Orlando, Florida

Senior Training Assistant August 2017 – August 2022

Responsibilities:

Assist in the facilitation of Franchise Training in regards to the Business, the Brand, and the Basics of the tech repair industry

Guide new Franchisees on the best practices of repairing technology

Reset the classroom between each class

oAssure all of the devices are ready for the next class

oArrange the workstations for optimal use

oCount inventory and re-order parts/devices when needed

oFinalize any and all work orders

Present realistic repair scenarios in order for the students to properly practice

Collaborate with the trainers to improve the content as new technologies arise

Spend time in a store environment to be able to impart that experience

Orlando Renaissance Festival, inc. – Orlando, Florida

Treasurer and Board Member Mar 2015 – August 2021

Responsibilities:

Manage the finances for the 3 day festival

Staff and oversee the revenue operations of the event

Give creative input on any theming

Coordinate solutions for any issues that would arise during the run

Mythical Metals – Orlando, Florida

Assistant Manager May 2008 – August 2017

Responsibilities:

Train new employees on sales techniques, use of the machinery, and other daily operations

Control inventory with daily counts and improving the paperwork

Manage daily cash flow

Oversee general merchandising and product display

Promote, sell, and create custom minted coins in a high traffic, theme-park environment

EDUCATION

University of Central Florida, Orlando, FL

Bachelor of Arts in Theater Studies, Minor in Business – 2012

Daytona Beach Community College, Daytona Beach, FL

Associate of Arts degree – 2007

Atlantic High School, Port Orange, FL

High School Diploma – 2002

oGraduated Cum Laude

oGraduated Honors Thespian

RELEVANT VOLUNTEER EXPERIENCE

Myrrlag, inc. – Orlando, FL

Training Officer January 2015 – Present

Responsibilities:

Teach any new recruits the basics of melee armed combat, with an emphasis on safety

Upskill current fighters on any new techniques that arise

Give live feedback as needed

Command a group of fighters for tactical advantage

Stay updated on new developments from relevant archeological finds

Support the Styrsman (the leader) in creating an effective, yet safe, fighting force, reminiscent of the Viking Age

References available upon request

Contact this candidate