Reliable Administrative Professional with Healthcare Experience
Resume:
Pembroke Pines, Fl *****
*************@*****.***
TAMARA SPATES
SKILLS
● Ability to provide professional and courteous assistance to visitors, clients, and callers.
● Familiarity with office software (e.g., Microsoft Office Suite) and ability to learn new systems quickly.
● Respect for the confidentiality of sensitive information and ability to handle confidential documents and discussions with discretion. Keen eye for detail to ensure accuracy in data entry, proofreading documents, and managing records.
● Flexibility to adjust to changing priorities, handle unexpected challenges, and keep composure in high-pressure situations.
EXPERIENCE
Tforce Logistics Inc, Miramar Fl — Independent Medical Courier September 2025 - PRESENT
● Transported medical specimens between hospital laboratories, ensuring timely and secure deliveries in compliance with HIPAA and OSHA standards.
● Performed STAT runs to support urgent patient care needs, maintaining accuracy and speed under strict time constraints.
● Picked up prescriptions from pharmacies and delivered medications directly to patients’ residences with professionalism and confidentiality.
● Maintained proper handling protocols for blood samples, lab specimens, and other sensitive materials.
● Coordinated routes efficiently to maximize delivery times while ensuring adherence to safety regulations.
● Built and maintained strong professional relationships with hospital staff, laboratory personnel, and patients.
5th & Liberty LLC, Pembroke Pines Fl — Assistant Property Manager July 2022 - August 2025
● Inspected vacant units prior to move-in and move-out to find any damage or needed repairs.
● Kept tenant and office files organized, properly supported, and secured.
● Responded to tenant inquiries and complaints in a timely manner.
● Maintained correct records regarding leases, rent rolls and security deposits. Opasbw LLC, Miami Fl — Property Manager
December 2021 - May 2022
● Oversee regular maintenance and repairs of the warehouse structure, equipment, and systems (e.g., HVAC, plumbing, electrical).
● Ensure compliance with safety regulations and standards.
● Serve as the primary point of contact for tenants.
● Handle lease agreements, renewals, and terminations.
● Address tenant concerns and complaints promptly.
● Prepare and manage the warehouse budget.
● Oversee expense reports and financial records.
● Implement and manage security measures (e.g., surveillance cameras, alarm systems).
● Control access to the facility, ensuring only authorized personnel can enter.
● Negotiate and manage contracts with vendors and service providers (e.g., cleaning services, maintenance contractors).
● Ensure the warehouse complies with local, state, and federal regulations.
● Handle legal issues related to property management, such as evictions or lease disputes.
RCL Management Services Inc, Miami Fl — Assistant Property Manager October 2017 - May 2022
● Supports the facility manager in daily operations.
● Helps with administrative tasks, customer inquiries, and facility maintenance.
● Handles customer inquiries, reservations, and payments.
● Provides information about storage unit sizes, availability, and pricing.
● Resolves customer issues and ensures positive customer experience.
● Manage U-Haul reservations, check-ins, and returns, and explain rental terms and insurance options.
● Process payments for U-Haul rentals, including deposits, mileage fees, and fuel charges.
Two Men & Truck, Davie Fl — CSR
October 2015 - June 2016
● Answer phone calls, emails, and online inquiries promptly and professionally.
● Provide detailed information about moving services, including pricing, availability, and service operations.
● Prepare and provide accurate moving estimates based on the customer's inventory and specific requirements.
● Schedule moving dates and times, ensuring coordination with the logistics team. Competition Services, Miami Fl — Front Desk
December 2009 - September 2013
● Handling customer inquiries via phone, email, or in-person.
● Assisting clients with account management, transactions, and financial products/services.
● Resolving customer complaints and issues promptly and courteously.
● Providing information about financial products, services, and company policies.
● Processing customer requests accurately and efficiently.
● Maintaining customer records and documentation.
Imperial Electric & Lighting, Davie Fl — Receptionist August 2007 - November 2009
● Greeting and welcoming visitors and clients.
● Answering and directing phone calls.
● Managing incoming and outgoing mail.
● Assisting with administrative tasks and providing support to other departments.
● Keep the reception area tidy and presentable.
EDUCATION
McArthur High School, Hollywood Fl — High School Diploma August 1996 - June 2000
CERTIFICATES
Online HIPPA Awareness Training Course American Health Training -Remote - July 2025
Online course in Blood-borne Pathogen (BBP) NationalCPRFoundation - Remote - July 2025
Transportation Worker Identification Credential (TWIC Card) - July 2025 Property Management - Gold Coast Professional Schools, North Dade - September 2023
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