Compliance & Data Management Specialist (Part-Time Open)

SUMMARY

Kitchener, Ontario

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TEHMINA BASHARAT +1-647-***-****

Compliance/Data Management Specialist

Highly accomplished and detail-oriented Operations Specialist with 8+ years of experience in high-volume document and data management within the financial services and insurance sectors. Proven expertise in maintaining 98%+ accuracy in compliance-critical environments, ensuring regulatory adherence for sensitive client and contract files. Exceptional proficiency in internal systems (WealthServe, DSS, AWD, Mainframe) and I have exceptional product knowledge spanning various insurance types including ILC, Specser, Affinity, GIC, and IPF. committed to enhancing workflow efficiency and data integrity to drive successful business outcomes.

SKILLS

Document/Data Management

Financial Systems: AWD,

Mainframe, WealthServe, DSS

Software Proficiency: Microsoft

Office Suite (Word, Excel,

Outlook), Advanced

Keyboarding, Data Entry Tools

Time Management

Teamwork

Effective Communication

Critical Thinking

Licenses and certificates

H&R Block- Fundamentals of

Income Tax (Level 1)

EDUCATION

Bachelor of Arts (BA)

2000

Punjab University

PROFESSIONAL EXPERIENCE

Compliance & Risk Mitigation: Maintained a consistent accuracy rate of 98% or better when processing sensitive client and insurance documents, ensuring strict adherence to compliance and regulatory standards to prevent audit errors.

High-Volume Data & Document Management: Expertly managed and processed high volumes of critical financial documents, including complex insurance contracts, applications, return mail, and payable client cheques.

System and Data Integrity: Utilized specialized financial systems

(e.g., AWD, Treasury, Infor, Mainframe, WealthServe, DSS) to accurately input, verify, and track sensitive client data and system updates.

Operational Efficiency: Proactively managed document workflows to ensure seamless and efficient business operations, contributing to process improvement initiatives and documentation updates. Investigations & Support: Collaborated with internal teams

(including sales administration and individual life insurance) to investigate and resolve complex client and document issues, enhancing overall client and advisor support.

Document Manging Associate - Manulife

Client Coordination & Service: Coordinated directly with clients to determine service needs, manage scheduling of appointments and phone calls, and ensured a positive client experience. Record Keeping & Reporting: Maintained accurate daily sales records and developed sales routes, contributing to clear financial tracking and operational oversight.

Tax Documentation Support: Assisted clients with essential documentation, including accurately filling out CPP forms. Administrative Assistant - Royal Oak Tax

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