Versatile Operations Professional with 37+ Years Experience

CV of Jacquelene “Jacqui” Abrahams (nee Davis)

*. SUMMARY

I am an all-rounder with experience in administration, clerical work, debtors, girl Friday, office management, personal assistant, radio show production, receptionist, research, secretarial, typing, etc. in the corporate, media and community sectors. I have been working for more than 36 years.

I get my energy from exceeding expectations. I work diligently, take initiative, and have good interpersonal skills. I can take initiative, be creative, and work well both individually and in groups. I'm a fast learner, have the ability to multi-task, and am willing to learn new skills. I am confident that I possess the abilities to carry out the task at hand competently and perform above expectations.

2. PERSONAL DETAILS

Name : Jacquelene “Jacqui” Abrahams (Nee Davis)

Age : 56 (2024)

Date of Birth : 21st September 1968

Area of Residence : Newclare, Johannesburg

Nationality : South African

Languages : English, Afrikaans

Marital Status : Married

Availability : Within 1 month or over

3. EDUCATION

Primary School : Newclare Primary School

High School Coronationville Senior Secondary School Dates 1982 – 1985

Subjects English, Afrikaans, Economics, Accountancy, History, Typing Institution : Academy of Learning

Qualification : Typing Diploma

Date : 1986

4. TRAINING, SEMINARS & WORKSHOPS

Metro Group - MultiMate, WordPerfect, Personal Assistant The Star Newspaper - Professional Skills for Executive Secretaries and Effective Business Writing 2day Transition to Project Manager on 26 & 27 July 1999

Professional Skills for Executive Secretaries and Effective Business Writing @ Rosebank College / Basic of Better English – 17 - 19 May 2004 – (IAJ–Institute for Advance Journalism) Personal Assistant & Secretarial Communications Workshop 1 day–16 February 2005 Secretaries MBA – 2 days – 7& 8 Sept 2005.

Microsoft Publishers – 1 day - 11 October 2006.

Basic Fire Fighting Course – 1 day - Tuesday 9 September 2008 5. BOARD ACTIVITIES, COMMUNITY & PROFESSIONAL AFFILIATIONS Lay Counsellor /Drug Counsellor Voluntarily - 2012 – Present Asst Secretary for the Survivors Old Age Club – Voluntarily – 2018 – 2020 Founder and Owner of Social Community Care Centre NPO 6. SUMMARY OF MAJOR SKILLS / COMPUTER TRAINING

Appelmac, Dyco, Email, Flowmaster, Freelance Graphics, Harvard Graphics, Internet Research, Lotus 123, Mailbox, Microsoft Excel, Microsoft Outlook, MicroSoft PowerPoint, MicroSoft Publisher, MicroSoft Schedule, MS Word (basic and advanced), MultiMate 2 and 4 (basic and advanced), Parys System (capturing of employee’s details), Print Master, Visio, Word Perfect 6.1 for windows (basic and advanced), WordStar. Also did the International Computer Diploma Licence course in 2002 @ PC Business & Training College Carlton Centre) Didn’t write my final tests and exams, because the HR Dept. (The Star) not paying due to budget constraints). Jetweb BMS System database / Sage 50C Pastel Partner / OwnCloud, Activeview, EBS Active Views, IrisAMS, Sage Evolution / IQ Retail software / Quicksell Software

Other Experience: -

Dictaphone typing, Shorthand–knowledge–course in complete–Student’s dropped out-not enough students Switchboard Experience: -

Metro Head Office and Divisional Office, Main Switchboard EMS 601 (about 30 incoming and 40 outgoing lines. Bitronic (about 10 incoming lines and23 extensions) Diplomas / Certificates Obtained /Courses: -

Metro Group - MultiMate, WordPerfect, Personal Assistant. The Star Newspaper - Professional Skills for Executive Secretaries and Effective Business Writing, 2day Transition to Project Manager on 26 & 27 July1999. / Professional Skills for Executive Secretaries and Effective Business Writing @ Rosebank College. / Basic of Better English – 17 - 19 May 2004 – (IAJ–Institute for Advance Journalism). Personal Assistant & Secretarial Communications Workshop 1day–16 February 2005. / Secretaries MBA – 2 days – 7& 8 Sept 2005. / Microsoft Publishers – 1 day - 11 October2006. / Basic Fire Fighting Course – 1 day - Tuesday 9 September 2008 CV of Jacquelene “Jacqui” Abrahams (Nee Davis)

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Career Summary

Name Of Company : Rademeyer Attorneys

Dates Of Employment : August 2023 – Present

Position(S) Held : Debtors Administrator

Reason For Leaving : Looking for a company that offers benefits / career growth and to develop my skills Name Of Company : Activetrack (Security Guarding Equipment Industry) Dates Of Employment : February 2022 – July 2023

Position(S) Held : Frontline Manager

Reason For Leaving : Company Restructuring

Name Of Company : Simsgas (Energy Industry)

Dates Of Employment : September 2021 – January 2022 Position(S) Held : Clerk

Reason For Leaving : Temporary Post – Better offer at Activetrack Name Of Company : Autofin Assist (Finance Industry) Dates Of Employment : April 2021 – September 2021

Position(S) Held : Loan Consultant

Reason For Leaving : Temporary - Better Offer at Simsgas Name Of Company : Sensabill (Payments Gateway Industry) Dates Of Employment : November 2020 – December 2020 Position(S) Held : Office Coordinator / Office Manager Reason For Leaving : Part-Time Role

Name Of Company : Stem Business (Science, Technology, Engineering, Maths Industry) Dates Of Employment : September 2019 – November 2019 Position(S) Held : Marketing Coordinator

Reason For Leaving : Part-Time Role – 2020 Expo Did Not Take Place Due to Covid Name Of Company : Philips Central Warehouse SA (Consumer Industry) Dates Of Employment : May 2015 – November 2015

Position(S) Held : Warehouse & Distribution Financial Admin Controller Reason For Leaving : Temping Through Kelly Industrial – Warehouse Outsourced Name Of Company : KofifiFM & Kofifi Media Group (Radio Media Industry) Dates Of Employment : March 2012 – November 2013

Position(S) Held : Office Manager / Show Producer / Presenter / Counsellor Reason For Leaving : No Salary Paid for Months

Name Of Company : Conquest For Life Youth Organization (Youth Industry) Dates Of Employment : November 2011 – March 2012

Position(S) Held : Office Manager

Reason For Leaving : Working Environment Was Not Conducive to Professional Growth Name Of Company : Kwagga Holdings (Construction / Civil Engineering Industry) Dates Of Employment : November 2011 (ongoing)

Position(S) Held : Office Manager

Reason For Leaving : Temporary Whenever Needed

Name Of Company : Western Sun Newspaper/Legadima Comms (Media & Comm Ind) Dates Of Employment : August 2011 – November 2011

Position(S) Held : PA / Office Manager

Reason For Leaving : Company Was Not Making Money – I was only paid R2000pm Name Of Company : Liberty Life (Financial & Insurance Industry) Dates Of Employment : April 2011 – July 2011

Position(S) Held : Executive PA to the Marketing and Comms Team (Properties) Reason For Leaving : Temp Assignment

Name Of Company : ClassicFM Radio Station (Radio Media Industry) Dates Of Employment : November 2009 – March 2011

Position(S) Held : Producer - Classic Business Show Reason For Leaving : Unhappy

CV of Jacquelene “Jacqui” Abrahams (Nee Davis)

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Name Of Company : The Star Newspaper (Print Media Industry) Dates Of Employment : May 1995 – October 2009

Position(S) Held : PA to all the Editors of Business Report (August 1997 – October 2009) Secretary / Receptionist Hr Dept (May 1995 – July 1997) – transferred to Editorial Reason For Leaving : Better Offer at ClassicFM

Name Of Company : Metro Group Limited (Wholesale & Retail Industry) – Systems Department Dates Of Employment : March 1994 – April 1995

Position(S) Held : Secretary / Receptionist to Systems Dept. Director Reason For Leaving Superior relocated/transferred to Bloemfontein – Offer @ The Star (Sue McDiarmid) Name Of Company : Metbuild Cash & Carry (Building Div of Metro Group (Wholesale & Retail Industry) Dates Of Employment : Secretary / Receptionist

Position(S) Held : January 1993 – March 1994

Reason For Leaving : Company closed - Superior left company so I transferred to Systems Dept. @ H/O Name Of Company : Metro Group Limited (Wholesale & Retail Industry) – Training Centre Dates Of Employment : May 1992 – December 1992

Position(S) Held : Secretary / Receptionist to Training Centre Director (June 1992 – December 1992) Reason For Leaving Transferred to Metbuild

Name Of Company : National Autoparks Parking (Automotive Parking Industry) Dates Of Employment : August 1991 – February 1992

Position(S) Held : Secretary / Receptionist

Reason For Leaving : Personal Issues and also didn’t like the area (Hillbrow) Name Of Company : Metro Group Limited (Wholesale & Retail Industry) – HR Dept - Training Centre Dates Of Employment : 1990 – 1991

Position(S) Held : Secretary / Receptionist to HR Director @ Training Centre (Sept 1990 – Aug 1991) RFL – Company Restructured – I was retrenched

Name Of Company : Gerald Collin (Fabio Milano) (Clothing Manufacturer Industry) Dates Of Employment : March 1988 – September 1990

Position(S) Held : Clerk

Reason For Leaving : Better Offer at Metro Group

Name Of Company : Grand Supermarket H/O - Score House (Supermarket Chain Industry) Dates Of Employment : September 1987 – February 1988 Position(S) Held : Secretary/Receptionist/ Clerk/Sales Lady Reason For Leaving : Better Offer at Gerald Colin

Part-Time Roles Between May 1986 - August 1987

Name Of Company : Olympic Truck and Car Hire (Transportation Industry) Dates Of Employment : January 1986 - April 1986

Position(S) Held : Receptionist

Reason For Leaving : Company Liquidated

Professional Experience

1. RADEMEYER ATTORNEYS

Rademeyer Attorneys was founded in 2003 and is committed to service excellence and providing expert legal advice in not only intellectual property matters but also in general legal matters and in complex litigation. Rademeyer Attorneys was established by Kim Rademeyer and Monty Rademeyer, in partnership, and has subsequently merged with McCallum Rademeyer and Freimond. The firm boasts over 56 years of combined experience. Practice Areas: - Commercial Law / Copyright / Correspondent Work / Debt Collection/ Designs / Domain Names & Disputes / Estates / Family Law / Internet & Cyber Law / Labour Law/ Lease & Rental Disputes / Patents / Plant Breeders' Rights / Trade Marks / Wills

DEBTORS ADMINISTRATOR – August 2023 – Present

Key Dimensions

• Reports to : Kim Rademeyer (Please do not call now) CV of Jacquelene “Jacqui” Abrahams (Nee Davis)

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• Number of Staff : 31

Key Achievements

• Dealing with customers daily (queries, compliments, complaints, etc.) Debtors Administrator / Accounts Collections Responsibilities: I am responsible for collecting the maximum amount of overdue funds from clients, which may include a variety of collection techniques, negotiating settlement terms, and legal process and to also know the client’s payment cycles and advise management/accountant accordingly. Key Outputs

• Obtaining information from accountant’s age analysis/other departments to ensure records are accurate. Updating and capturing the customer information on Jetweb BMS System database

• Managing and tracking past / due invoice payments by contacting/tracking the customers telephonically, via WhatsApp and sending email reminders following up on outstanding accounts and unfulfilled promises to pay/ settle their debt.

• Investigate and resolve customer queries relating to non-payment of invoices as well as negotiating and implementing payment plans. Responding to all inquiries/queries - answering and follow up on customer questions about billings and payments - resolving payment discrepancies

• Monitoring and maintaining a comprehensive record/summary report of all discussions with customers regarding payments and account statuses, ensuring that the accounts are up to date and the debts status is accurate

(compared with the age analysis) and are settled timeously. Preparing monthly reports to management (write explanations for reconciling and recording accounts/ payments to ensuring accuracy of customer accounts / discussing overdue amounts with management). Maintaining precise records of all incoming payments

• Weekly meetings are held with management/accountant to review and update them on the account’s statuses, client payments, credit history, and develop new or better repayment plans for the customers. Sharing and maintaining debtors' payments statuses/information database with management weekly/fortnightly detailing aging of outstanding accounts and explanation of overdue accounts (ensuring that the database is maintained).

• Administer and maintain account details, specifically customer details, discounts, settlement discounts, terms, write-off, etc. as well as escalating of defaulting debtors to management for handover where necessary

• Monitoring slow moving accounts to identify negligent debts and take necessary action to recover the debts.

• Following up/requesting proof of payments to verify that the accounts are paid

• Performing administrative and clerical tasks, such as filing, data entries, scanning and emailing of statements, invoices, information, making calls daily (local and sometimes international calls to obtain deceased estates information when required).

• Generating / creating / capturing of customer invoices on Sage 50C Pastel Partner (almost every second day). In addition, we s email the invoices and statements to the clients (both month and upon request). Checking captured invoices against Invoice Summary List every month-end

• Debt escalation - follow legal requirements during debt collections to avoid legal issues. Assist the company to take legal action against debtors by providing necessary information. (i.e., notifying/ reporting them to the legal practice council)

• Capturing the Debit Notes information on Excel

• Other accounting tasks: Helping with other accounting tasks as needed. Working collaboratively with accounts payable and other accounting staff to ensure accuracy in finances

• Overdue payments - following up and contacting customers about overdue payments as well as monitoring accounts: Keeping an eye on customer accounts for late payments

• Reconcile differences between payment amount and invoice amount notifying the clients /accountant of any short/over payment or query.

• Statements - after sending out current statements I make telephonic contact directly with the clients to follow up on payments due. Where telephonic contact may not be obtained ensure that email is used effectively. Deceased Late Estates Administration Duties

Reporting the estate to all relevant stakeholders, including the Masters office Make sure that the necessary paperwork is acquired, accurate and completed Filling out J193 form and submit to the Government Gazette & Local Newspaper office for publishing Follow up and make sure it appears on both media channels Respond to any inquiries from the master's office, the families, etc. Patent Administration Duties

CV of Jacquelene “Jacqui” Abrahams (Nee Davis)

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Provide administrative support to patent attorneys by assisting with record-keeping, data entries, downloading and saving and filing electronic documents in folders)

2. ACTIVETRACK

Active Track was founded in 2013 in response to a need for an affordable, transparent guard monitoring solution. Active Track partnered with EBS Poland to bring the Active Track guard monitoring device and FPX10 biometric reader to South Africa, reserving the right to distribute throughout Africa. The parties have enjoyed a good working relationship which has seen Active Track South Africa grow to be EBS Poland’s largest customer globally. FRONTLINE MANAGER - February 2022 – End July 2023

Key Dimensions

• Reports to : Denzil Udraj, Stephen Boulton or Kasia Plaska (Manager)

• Number of Staff : 11

Key Achievements

• Learning new software and gaining a new skill (OwnCloud, Activeview, EBS Active Views, IrisAMS, Sage Evolution)

• Employee support and making an informed decision about improvements in the Department

• Dealing with customers daily (queries, compliments, complaints, etc.) Key Outputs

• Answering phones and connecting calls to the proper depts as well as taking messages and passing them on.

• Assisting with minor technical support and referring them to the correct parties.

• Being ready for any other administrative tasks that are required.

• Communicating with suppliers and ordering of goods (batteries, cradles, chargers, tags, stickers, glue etc.).

• Daily Customers Cancellations Report Monitoring using a spreadsheet to track.

• Data capturing (daily) of all workflows.

• Educating clients about what products/services are available and how to purchase them.

• Ensure logging and delivery of all courier parcels to various destinations across South Africa (delivery & collections).

• Ensure that employees are, at all times, attentive, friendly, helpful, and courteous to all customers and other employees.

• Evaluates the job performance of each employee.

• Following up on outstanding accounts and using spreadsheets/Smartsheet to track expenses.

• Giving feedback on office efficiency and suggesting possible improvements.

• Interacting with customers regarding queries and complaints either on the phone or in person and building relationships with them.

• Keeping all employee leave records and processing all leave applications.

• Keeping computer databases up to date (Dropbox, Excel, Smartsheet etc.).

• Keeping well-organised files and records of business activity.

• Learning about the company's mission and available products/services.

• Maintain an organised and comprehensive filing system with documentation of Customer Files.

• Maintains working relationships and communicates with all departments.

• Monitor damaged goods reports.

• Monitoring of progress of deliveries of goods including liaising with suppliers and shipping companies as necessary.

• Monitoring Technicians daily activities.

• Ordering office stationery and other supplies.

• Participating in office meetings and taking meeting minutes (at times). CV of Jacquelene “Jacqui” Abrahams (Nee Davis)

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• Perform other duties as requested by management

• Prepare performance reports related to office staff.

• Processing of invoices for payment.

• Providing office support including customer and employee support

• Receive and check incoming stock shipments and update stock figures.

• Reports and tracking logs.

• Researching company data and archived reports/emails etc.

• Resolves customer problems quickly, efficiently, and courteously.

• Sending messages via (social media platforms) emails, WhatsApp, teams, etc.

• Supervises and divides the workload amongst the staff

• Updating all client contact details in respect of e-mail addresses and contact numbers as this information changes.

• Updating the accessories price list so these items can be recharged as required. 3. SIMSGAS

SimsGas is a well-established and recognised accredited agent, as well as a distributor of Petroleum Products for BP South Africa. Our dedication to our business equips us to form larger satisfied customer-bases in a particular region. OFFICE CLERK / RECEPTIONIST - September 2021 – January 2022 Key Dimensions

• Reported to : Irshad Patel or Fatima Patel

• Number of Staff : Plus-minus (7 office staff and the rest in the yard) Key Achievements

• Learning new software and gaining a new skill

• Provided general support to managers and co-workers

• Acting as the first point of contact for customers and visitors and providing them with information Key Outputs

Office Support

• Receptionist, answering and directing calls (Yealink switchboard – 6 ext.). Accounts- Debtors

• Call customers for new and future orders.

• Daily cash sales (on IQ Retail software).

• Debt collection via phone, SMS, email, or WhatsApp to recover outstanding monies.

• Made follow-up calls to customers.

• Kept records of payments made (in month and year order).

• Kept track and follow up on proof of payments and outstanding payments.

• Statements – sorted by customers, saved in pdf format, and emailed to customers monthly Taking telephonic orders daily and invoicing and processing them for delivery (on Quicksell software).

• Updated daily transaction list daily from invoices schedule and daily sheets.

• Main gate access controlling/operating (staff and customers). General administration

• Filing and scanning.

4. AUTOFIN ASSIST

Autofin Assist is a vehicle finance provider. We assist you with finding the perfect finance solution required for your needs. LOAN CONSULTANT - April 2021 – September 2021

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Key Dimensions

• Reported to : Anthea Acka (Office Manager)

• Number of Staff : 10

Key Achievements

• Learned the guidelines and a lot over the few months as a loan consultant and managed to grow a loan portfolio for my target

• Developed and maintained relationships with my clients

• Met a few clients face to face

Key Outputs

• Assisted (telephonically/via Email/WhatsApp) all borrowers (clients) by informing them of available loans and credit options that suit his/her requirements, as well as the terms of service.

• Telephonic pre-approval application interviews with applicants to obtain their information and complete the form.

• Collected and reviewed required documentation/ information of the clients and reviewed his/her financial records and history to determine affordability and how much loan amount can be allocated to him/her and whether he/she will be able to pay it back.

• Offered other loan options and payments to clients who have a bad/tarnished credit record. Preparing loan documents and forward to the manager for bank approvals or declines.

• Informed clients about the credit decision that has been made by the Banks/Lender and provided details regarding the steps that need to be followed further and conditions that were essential to close the loan Provide knowledge to the rejected clients regarding how the credit quality can be improved in case a loan needs to be approved in the near future by the Banks/Lender.

• Made efforts to retain the customers who have requested to cancel their loans or have requested payoffs. Maintained hard copies and electronic records on file of all loan documents, agreements, and correspondence. 5. SENSABILL

Sensibill is a solution for financial institutions and banks to collect, synthesize, and action customer spend data to personalize at scale.

OFFICE COORDINATOR / OFFICE MANAGER - November 2020 – December 2020 Key Dimensions

• Reported to : Sue Hendricks

• Number of Staff : 3

Key Achievements

• Singlehandedly managed the office

• Introduced the concept of an index and electronic filing system, database administration system

• Improved ties with agencies and customers consequently by implementing unique communications and outreach initiatives.

Key Outputs

• Finance, accounting, and billing duties – managed all office expenditures.

• Kept office clean and organized to promote an efficient working environment.

• Managed and maintained files and records, processes documentation - agreements, contracts, staffing etc.

• Managed correspondence with service vendors, clients, members, etc.

• Ordered and maintained of stationery and other office supplies.

• Organized relevant office events.

• Provided business administrative duties to ensure that the office processes ran smoothly.

• Responded to telephonic/WhatsApp and email all inquiries.

• Responsible for incoming and outgoing mail.

• Schedules meetings and appointments.

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• Set up all kinds of files, documentation, and data. 6. STEM BUSINESS

Stem provides clean energy solutions and services designed to maximize the economic, environmental, and resiliency value of energy assets and portfolios. Our leading AI-driven enterprise software platform, Athena, enables organizations to deploy and unlock value from clean energy assets at scale.

MARKETING COORDINATOR - September 2019 - November 2019 Key Dimensions

• Reported to : Amalia Hendricks

• Number of Staff : 8

Key Achievements

• Creates innovative new ways to properly market the brand

• Brand awareness

• Maintaining in-depth records and information regarding sales, tracking, and public relations. Social media marketing campaign

Key Outputs

Schools Invite Logistics Project

• 500 teachers & learners from various schools were invited to the STEM Conference & Career Expo 2019 Event.

• Sent out invites, follow-up confirmations, chasing them, and sending reminders daily.

• Arranged the Dietary Requirements.

• Follow-up Winners for Prize-giving competition Learners Consent Forms – follow-up/chase daily.

• Parking bookings made for RSVPs (Vehicles and School Buses etc.).

• Post Conference – follow-up on surveys/reports etc.

• Programs put in place for the 2 days.

• Volunteers – followed up on surveys, arranged transport - pick-up & drop-offs, arranged lunches Volunteers arranged to assist for the 2 days – briefed on the program for the 2 days. Admin and Accounts and Finance

• Set up appointments and meetings with creditors/debtors and liaised with clients, vendors, and schools.

• Stock control and inventory.

• Attended to client requests/queries etc.

• Calculated, prepared, and issued documents related to accounts such as bills, invoices, inventory reports, account statements, and other financial statements.

• Calculated and checked to ensure payment amounts and records were correct.

• Contact clients and send reminders to ensure timely payments, control credit, and chase debt and outstanding payments

• Coordinated with Bookkeeper / Finance and HR teams in the preparation of financial reports and statements.

• Data-capturing of spreadsheets, daily transactions, etc.

• Identified and resolved invoicing issues, accounting discrepancies, and other financial-related issues.

• Kept records of invoices, orders, quotes, statements, and payments.

• Kept organized records of everything in the office.

• Managed all bill payments and customer invoicing as per the deadlines as well as monitoring accounts receivable and payable.

• Obtained quotations, invoices, statements, etc. from exhibitors, vendors, and clients.

• Prepared finance reports and account reconciliation reports.

• Processed payments to external partners and maintained updated records of invoices and receipts. CV of Jacquelene “Jacqui” Abrahams (Nee Davis)

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• Reconcile transactions/accounts – financial statements, accounts payable and receivable, payroll, purchase orders, invoices tracking and payments, requisitions, credit card statements, and bank statements and the maintenance of this. Reported on the status of accounts payable and receivable. Reviewed and processed reimbursements.

• Updated internal accounting databases and spreadsheets. HR, Administration & Other Functions

• Administrative support - typing, filing, making phone calls, handling mail.

• Filing systems development and maintenance (maintaining filing systems on all laptops).

• Maintained inventories and all databases.

• Payroll, expenses, leave, staff contracts etc.

• Performed office administration duties and other duties as required.

• Provided customer service - responded to customer inquiries, maintained good customer relations, and solved problems.

• Responded to emails.

• Typed documents (letters, emails, correspondences) etc.

• Scheduled meetings between owners and clients.

• Sorted out incoming and outgoing daily email.

• Took messages and helped direct inquiries / calls. 7. PHILIPS CENTRAL WAREHOUSE SA

Koninklijke Philips N.V., commonly shortened to Philips, is a Dutch multinational conglomerate corporation that was founded in Eindhoven in 1891. Since 1997, it has been mostly headquartered in Amsterdam, though the Benelux headquarters is still in Eindhoven.

WAREHOUSE & DISTRIBUTION ADMIN CONTROLLER - May 2015 – November 2015 Key Dimensions

• Reported to : Xanthe Dresser

• Number of Staff : 40

Key Achievements

• Learning new software and gained a new skill (SAP – raising purchase orders)

• Admin Management

• Accomplishing my daily goals

Key Outputs

• Arranged new temp staff (forklifts and reach truck drivers).

• Assisted with all ad hoc duties as assigned by the relevant managers and any other duties that may be required from time to time for the smooth running of the warehouse.

• Captured and created POs (purchase orders) on SAP, managed and control of outstanding PODs.

• Checked and processed invoices for payments, queries, and follow-ups.

• Checked and actioned emails daily and responded to them.

• Controlled and allocated freight invoices.

• Excessive scanning, photocopying, faxing, and filing of documents.

• Kept databases of PODs, grocery stock, stationery, etc.

• Managed all warehouse paperwork (filing system).

• Managed and captured all the inbound and outbound (pallets, boxes, orders) and update it daily/weekly.

• Managed staff (ALL – payments, leave, queries, contracts, etc.).

• Ordered and managed the use of office stationery and groceries (stock control).

• Ordered each truck (forklift) for drivers.

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• Provided admin support to the warehouse team Resolving queries and complaints. 8. KOFIFIFM & KOFIFI MEDIA GROUP

KofifiFM – Community Radio Station - Kofifi Media Group (Pty) Ltd consists of diversified specialists focusing on specific targeted media segments such as *Broadcasting (Radio and TV) *Advert. OFFICE MANAGER / SHOW PRODUCER / PRESENTER / COUNSELLOR - March 2012 – November 2013 Key Dimensions

• Reported to : Milton Featherson / Peter Faver

• Number of Staff : 12

Key Achievements

• I was one of the first staff members to work at the Radio Station.

• Singlehandedly managed operations of the entire office and

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