Admin Assistant
Resume:
Contact
jocelynhudgins**@yah
oo.com
Skills
Finance
Healthcare
Medical Terminology
Office Administration
Dementia
HIPAA
medical software
Communication Skills
Electronic medical records
Languages
Jocelyn Hudgins
Desk Clerk- Admin Assistant
I Am looking for a postion in healthcare/customer service representative that promotes professionlaism and will utilize my excellent communication skills .
Professional Experience
English
Female 14th December, 1994
United States of America, Calumet City
Front Desk Receptionist & Call center
Pinnacle Dermatology
Dec 2020 - Dec 2023
Perform Registration and basic insurance verififcation, ensuring collection if crucial data elements necessary for proper patient identification and billing .
identify and update patient demographic information on nextech system/ema as defined by departmental policy and procedures. with with HMO patients on obtaining referral information collect appropriate co pays, co insurace, or deductibles at the time of service .
obtain patient signatures for consent to treat .
maintain inventory control of paper/forms/supplies at front desk area .
Desk Clerk
The University Of Chicago
Nov 2018 - Present
Customer Service Phone Etiquette Scan & Distribute Mail Complete Incident report if needed
Customer Service-Admissions Coordinator
Bria STRIVE Center for Rehabil
Sep 2018 - Mar 2019
Greet Each patient upon admission
Complete admission forms with patient/family
Tour of facility
Manage complaints and concerns
insurance Verification
EMR
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Educational History
Certifications
Receptionist- Concierge
Villa Healthcare
Aug 2016 - May 2018
Assist Admission with Tours
Phone Etiquette
Receptionist
Guaranteeing patient satisfaction by ensuring top notch customer service, listening to the voice of th epaient, resolving complaints and providing advice and recommendation based on patient needs . Front Desk Receptionist
Aperion Care
Mar 2015 - Aug 2018 Part-Time
Phone etiquette, multi tasking with multiple
lines
Assist visitors with tours & inquiries
Assist with Admissions
Data Entry
EMR
Homecare Aid
Addus Homecare
Oct 2014 - Present Part-Time
Provides assistance with daily living activities for seniors and people with disabilities including persnal care, companionship, meal preperation, light housekeeping, and transportation to appointments . Medical Administrative Assistant
Everest College
Sep 2013 - Jul 2014
Caregiving
allison
Apr 2025
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Personal
Mastery
10/10 Being Assertive 10/10
Work
Structure
10/10 Being Positive 9/10
TOP WORKPLACE PERSONALITY STRENGTHS
Accounts Receivable Management
Allison
Feb 2025
Page 3 of 3
Contact this candidate