Customer Support & Administrative Specialist

Location:

Posted:

December 01, 2025

JOSEPHINE KAFUA

Grandview, Missouri

Email: *****************@*****.***

Skills Summary

• Strong communication skills with the ability to support customers with patience and clarity

• Excellent multitasking abilities; able to manage home, work, and school responsibilities effectively

• Experienced in handling administrative tasks such as scheduling, record-keeping, and email management

• Detail-oriented and organized, with a strong commitment to accuracy and professionalism

• Fast learner with the ability to adapt quickly to new tools, software, and procedures

• Friendly, calm, and solution-focused when handling customer concerns

• Comfortable working independently and in fast-paced environments Education

High School Diploma

Experience

Manaka Coffee — Assistant Manager

Employer: Neo Maleko

• Assisted with daily store operations including customer service, inventory checks, and opening/closing procedures

• Supported management with scheduling, task delegation, and basic administrative duties

• Handled customer inquiries and concerns professionally, maintaining a welcoming and positive atmosphere

• Helped train new staff members and ensured smooth teamwork

• Maintained cleanliness, organization, and product displays to company standards Additional Information

• Reliable, hardworking, and dedicated to providing excellent service

• Passionate about growing in remote customer support or administrative roles

• Available for part-time or flexible online work to balance responsibilities as a stay-at-home mom and student