Inside/Outside Sales & Family Services Counselor
Resume:
Family Rene Service Mejia Counselor
Dallas, TX **211
***********@******.***
Inside and Outside Sales Professional who translates business vision into selling initiatives that improve performance, profitability, growth, and employee engagement. Empowering leader who supports companies with an appreciation that human capital is every organisations greatest asset. Genuine influencer who thrives on tough challenges, translates visions, and strategies into actionable value-added goals. Willing to relocate: Anywhere
Authorised to work in the US for any employer
Work Experience
Family Service Counselor / Personal Planning Advisor Carriage Services – Resthaven Memorial Park and Funeral Rockwall May 2023 to Present
Meet with client families on a pre-need basis to ensure that they’re presented with all options pertaining to the type of disposition being a traditional funeral and/or cremation services. Work from home independently away from the location to solicit new leads, referrals, and sales opportunities two days out of my week. Establish professional relationship with client families to ensure that all needs are being met. Any relating questions are answered. Represent the company in a professional and caring manner, maintaining a professional personal appearance and employing honesty, integrity with every presentation. Provide new prospects and community-based contacts through various methods, such as cold calling, seminar presentations, and referrals. Always having a positive and productive communication and cooperation with all departments to make sure our services go smoothly. Inside sales role with leads provided via walk-in traffic and inbound calls when I’m on a duty rotation every other week.
Family Service Counselor
SCI INCORPORATED - Dallas, TX
June 2022 to April 2023
• Applying sales skills presents pre-need services and products to consumers and influences the importance of pre-need. Completes electronic sales contract and closes the sales.
• Answer customer questions about products, prices, and availability
• Contact new or existing customers to discuss how specific products or services can meet their needs
• Complete paperwork neatly and accurately, including all interment verification procedure
• Answer inquiries about products and services for both pre-need planning and at-need preparation
• Call and confirm all arrival times for current day memorial services
• Set up meetings with clients to help review potential services
• Explain all options of pre-need property, merchandise and services to families Inside/Outside Sales Rep
Surplus Building Materials - Farmers Branch, TX
April 2020 to May 2022
• Handle customer inquiries and order requests via online chat providing information about the products-and stock availability.
• Conduct price quotes, process orders and returns, develop excellent product knowledge in ResidentialBuilding Materials such as flooring, kitchen and bathroom cabinets, Exterior and Interior doors and other residential departments.
• Provide excellent customer service to all potential and current customers. Regarding there current-order to following up with order details. Inside Sales Specialist
Daico Supply Co - Carrollton, TX
April 2018 to April 2020
• Conduct price quotes, process orders and returns, develop excellent product knowledge in Drywall,Metal Framing, Insulation, Acoustical Ceilings, Door and hardware departments.
• Creating purchase orders based on forecast and demand, ensuring inventory stock levers are maintained, On-going inventory review to adjust and revise orders for optimal inventory levels. .
• Orchestrate multiple tasks such as merchandising inventory in house, create material estimates in a-timely manner, synchronise deliveries and handling will-call orders.
• Build a strong pipeline and maintain a great relationship with customers.
• Coordinating and collaborating with vendors to resolve product and transportation issues.
• Collect, track and organise data in order to provide performance feedback to operations.
Shipping Lead
VIRA Insight LLC - Coppell, TX
February 2017 to December 2017
• Manage the shipping team ensuring that customer orders are manufactured, packed, shipped, and/or stored in accordance with company specification.
• Conduct operations in a manner promoting safety.
• Resolve product or service issues: clarify all customer complaints, determine the cause of the problem,and explain the best solution to solve the problem then follow up to ensure resolution.
• Maintain customer records and update account information on a day to day basis. Office Clerk II
South Texas Dental - Dallas, TX
March 2008 to November 2016
• Insure all PPO insurance has been verified and abide by HIPPA regulations.
• Manage the front office and answer all incoming calls.
• Meet monthly production goals for the office.
• Give all patient a superior customer service experience. Education
High school diploma
W.H. Adamson High School - Dallas, TX
August 2005 to May 2009
Contact this candidate