Information Services Director with 20+ Years Leadership
Resume:
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DEBRA WOOD
Information Services Director
PROFESSIONAL SUMMARY
Insightful Information Services Manager with 20+ years of IT leadership experience, including oversight of infrastructure, application support, and security services. Dedicated to end-user satisfaction with a focus on delivering technical solutions. Proven leader in directing operations, maintenance, and support of complex systems for municipal government.
EMPLOYMENT HISTORY
INFORMATION SERVICES DIRECTOR Oct 2024 – Oct 2025
City of Glenpool
Works closely with management to plan, develop and execute technical strategies aligned with city’s vision.
Identifies computer hardware and network system issues, performing troubleshooting techniques for remediation
Oversee development and implementation of improvements to support and network operations
Play key role in ongoing network design, reevaluation and optimization to keep pace with company growth and network development\
Lead and assist with technical upgrade projects for end users by working in coordination with consultants and developers for integrations
I am skilled at working independently and collaboratively in a team environment
Lead for software implementations and upgrades for Police, Fire and General Operations
Proven to be successful working with tight deadlines and managing many projects at once
Responsible for the budget preparation and spending for all city IS needs INFORMATION SERVICES MANAGER Oct 2002-Oct 2024
City of Sand Springs
Same job duties as City of Glenpool
Software Implementations and Support
Central Square ERP
Motorola FLEX (911 Dispatch and Police)
Locution (Fire)
Human Resources Platform
Rec Pro
Golf Now
First Due (Fire)
ESRI (Engineering)
AutoCAD
SKILLS
Application Implementation, Project Management, Performance Improvement, Account Reporting, Customer Satisfaction, Time Management, Tool Management, Budget Management, ROI Analysis, Invoice Examination, Incident Management, Network Operations, Complex Problem-Solving, Staff Scheduling, Cost Savings. Accounts Payable, Accounts Receivable, Payroll, General Ledger, Budget, and Utility Billing
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