Professional Summary
Facilities Operations Support Supervisor with 25+ years of progressive experience in operations support, telecommunications, and maintenance planning. Proven ability to lead multi-disciplinary teams, streamline procurement and work order processes, and deliver cost-effective solutions. Recognized for developing SOPs and Quick Reference Guides, mentoring staff, and partnering with cross-functional stakeholders to ensure operational excellence.
Core Competencies
Facilities & Operations Management
Team Leadership & Coaching
SAP / Ariba Procurement Systems
Vendor & Contract Management
Budgeting & Inventory Control
Process Improvement & SOP Development
Maintenance Planning & Scheduling
Customer Service & Stakeholder Engagement
Safety & Compliance
Professional Experience
Purdue University – Operations & Maintenance (O&M)
Facilities Operations Support Supervisor
Feb 2025 – Present
Supervise three operational teams: Work Request Center (call center), Material Expediters, and Storeroom staff.
Provide daily operations support, including procurement oversight, inventory control, and vendor coordination.
Lead team training, professional development, and performance management.
Standardize processes through SOPs and Quick Reference Guides, reducing rework and improving workflow consistency.
Streamlined procurement workflows, reducing delays and PO cycle times.
Partner with Procurement, Accounts Payable, and external vendors to resolve invoicing, PO, and PR issues.
Purdue University – Operations & Maintenance (O&M)
Electronics & Telecommunications Maintenance Planner
Mar 2023 – Jan 2025
Planned and scheduled maintenance activities for electronics and telecom systems.
Estimated project costs, acquired and staged materials, and coordinated resources.
Authored Quick Reference Guides and standardized reporting procedures (Planner Index, WRC reports).
Streamlined procurement workflows, reducing delays and PO cycle times.
Caterpillar Inc.
Main Line Sub-Assembly Technician
Oct 2022 – Feb 2022
Built and tested sub-assemblies for large-scale production lines.
MEBULBS / JM Lighting, Indiana
Sales Representative & Owner
Nov 2018 – Jul 2022
Marketed, sold, and installed commercial and industrial lighting solutions.
Managed client relations, contracts, and small business operations.
Wabash National Corporation, Lafayette, IN
Telecommunications Coordinator
Jun 2004 – Jul 2018
Coordinated telecommunications services across 46 locations.
Led structured cabling projects from budgeting and vendor RFP through implementation.
Provided backup support for network and voice engineers.
Brand Electric & Telecommunications, Lafayette, IN
Electrical & Telecommunications Foreman
Oct 1993 – May 2004
Installed, maintained, and supported electrical and telecom systems.
Managed crews, training, inventory, and jobsite coordination.
Rostone Corporation – Press Operator (1991–1993)
Press operation for injection molding.
Burger King (Al-Dan, Greg Smith Owner, Lafayette, IN) – Assistant Manager (1987–1991)
Supervise and support daily operations.
Inventory control
Ordering
Training and Development
PROFESSIONAL STUDIES AND CERTIFICATES
Forklift License Caterpillar, Stand Up and Sit Down. Wabash National Sit down
Crane Operator License Caterpillar
BICSI Learning Academy – PM101: Introduction to Project Maintenance
BICSI Learning Academy – PM103: Advanced Tools for ICT Project Management
BICSI RTPM: Registered Telecommunication Project Manager (Currently studying for this exam)
AOTMP University – Intro to Telecom Management
AOTMP University – Inventory Specialty Certificate
AOTMP University – Efficiency First
AOTMP University - Silver Level Certified
American Management Association – How to Communicate Professionally with Diplomacy, Tact and Credibility
Cisco ICDN1 – Expired
Cisco – Administering Cisco IP Telephony Solutions
Global Knowledge – Introduction to Project Management
Global Knowledge Communication and Negotiation Skills
Global Knowledge – Management and Leadership Skills for New Managers
Many others have been achieved but due to the timing being more than 8 years old or older I did not list. I will be glad to provide a full list upon Request
REFERENCES
Available upon request.