HR Director - SHRM-CP - Strategic Talent & Labor Relations

Mary Elizabeth Mullins

719-***-**** *************@*****.*** Monroeville, PA

PROFESSIONAL SUMMARY

A trusted advisor to senior executives, aligning labor strategies with organizational objectives, builds a culture of collaboration, transparency and accountability. Ability to partner with executives and with the workforce for grievance resolution, conflict management, workforce engagement and operational excellence.

SKILLS

● Strategic Leadership

and vision alignment

● Compensation for

benchmarking and

analysis

● Executive coaching and

mentorship

● Team building and

collaboration

● Cultural awareness and

DEI advocacy

● Labor relations and

contract negotiations

● Safety and compliance

programs

● Risk management and

workplace investigations

● Employment law

● Problem-solving and

critical thinking

● Employment Law

Compliance

● Executive to employee

development

EXPERIENCE

● Collaborates, counsels, and partners with executive leadership to define the organization’s long- term mission and goals; identifies ways to support this mission through employee engagement, talent management, and HR processes

● Leads change through employee relations in counseling and training, corrective actions, development of managers, and listening.

● Hire, mentor, support, coach, and develop and train teams for performance

● Develops and executes departmental goals, standards, processes, and objectives, which drives the strategic plan and vision of the organization.

● Strategically plans and executes operations, ensuring alignment of vision and goals of the organization – patient care, educational needs, community training, and organization needs.

● Establish and leads mentoring and partnership programs for conflict and problem-solving mitigating risk.

● Ensures compliance with labor laws, regulations, and best practices in employment law, human resources, and talent management.

● Foster a high-performing, collaborative team, ensuring team members feel valued, empowered, and motivated to deliver excellence.

● Initiated community outreach, marking of brand, and bridging communication with community and like organizations. Community outreach and marketing

● Identifies key performance indicators for the organizations human resource and talent management functions; assesses the organizations success and market competitiveness based on these metrics

● Ability to effectively communicate across all team and organization levels. Excellent oral, written, and interpersonal skills.

● Direct, instruct, counsel, and guide supervisory and management-level subordinate employees.

● Set policy, proactively identify and address issues, appoint committee members, and meet organizational and strategic goals of the WLRC.

● Collaborate with stakeholders within the state government, guardians and Protection and Advocacy System, Inc,. in planning and implementing a comprehensive care system.

● Negotiates, manages, and structures compensation and benefit packages and department budget

● Coordinates and leads open enrollment and creates and leads new employee orientation

● Manages all leave and process working with employee and managers; manages benefit compliance and cost effectiveness: FMLA; CO FAMLi; Military; LOA

● Manages and ensures HRIS is compliant – FSLA; Personnel files; medical files; I9; Backgrounds; CAPs; and other records

● Ensures compliance with employment, benefits, insurance, OSHA, EEOC, and other laws, regulations and requirements.

● Lead on regulatory agencies audits for the organization – TJC; CARF; CMS; State audits and standards.

● Partnered with State and regulatory agencies to bring organization into compliance within 90 days with action plan and execution of plan with active certifications and education.

● Maintained retention at 100% for 7 months until RIF. Converted all contract workers to employees – saving over $500,000 in contract costs by eliminating contract employment.

● Brought retention up from 12% to 92% through education, relationships, employee voice, and restructuring policy, processes, and job expectations.

● Own the HR employee lifecycle, from conceptualization to delivery, focusing on user-centric design, scalability, and process efficiency.

● Develops departmental budget, ensures processes developed adhere to regulatory compliance, organization’s contracts, and vendor relationships

● Develops organization’s policies and procedures to optimize efficiency, compliance, and consumers’ experience

● Knowledge of finance, cost analysis, cost reporting, and revenue cycle for facility operation leadership, budget, human resource concepts, principles and practices.

● Research develops, and implements competitive compensation, benefits, performance appraisal, and employee incentive programs.

● Creates curriculum and strategizes and trains executive, management, and employee professional development

● Partner with Talent Acquisition and Learning & Development teams to create seamless employee experiences

● Achieves retention and growth of own through succession planning programs, education programs, and development of managers and executives.

● Creates, trains, and develops manager and employee performance improvement processes and risk management.

● Contributed to a diverse and inclusive workplace with fair and equitable application of human resources standards.

● Created and conducted new employee orientation programs, created and managed skills labs for licensed professionals and other staff.

● Brought HR and credentialing into compliance with regulatory requirements. Human Resource Director

AIMED Human Services 11/2025 - present

Human Resource Director

Southeast Colorado Hospital District, 2/2024 - 08/2025 Maintained trust and listened for resolution - employee relations and compensation reviews Created a safe environment

Human Resource Director and Administrator on call

Medical Behavioral Hospital of Clear Lake, 2023-2024 Sole HR, Set up skills labs, engagement, employee relations and growth opportunities Human Resource Manager

RMB Products Manufacturing 2021-2023

Went from 90% contract to all employees and maintained retention Changed culture, negotiated benefits less cost/bigger plan, Built trust and relationships Human Resource Director – Assistant Administrator

Westside Habilitation, 2020-2021

Created an HR department for employee count of 700. Human Resource Director and Assistant Administrator Provisions Group Homes 2019-2020

Human Resource Director

Apollo Health 2017-2018

HR Generalist/Office Manager/Front Desk

Drax Biomass 2017

Worked with POs and contracts, vendors, buyers, sellers, ensured compliance Interviewed, screened candidates

Employee engagement, payroll, conflict management

Executive Admin Assistant/HR Generalist (Contract) ACS Defense, Lockheed Martin, Logicon, General Dynamics 2003 - 2007 Trainer/Scheduler (Contract)

Hewlett Packard 2002-2003

HR Generalist

NeoCore LLC 2000-2002

CHRO and School Principal

Grace Academy, 1996-1999

EDUCATION

Master of Healthcare Administration

Innovation and Change

Colorado State Global 07/2018

Bachelor of Science

Education

Baptist Bible College, Clarks Summit PA

Certificate in HR Management

Louisiana State University, 2018

Liberty University was in doctrinal program for Strategic Leadership 2019 - 2020 CERTIFICATIONS

SHRM-CP

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