Senior Sales & Operations Leader with Training Expertise
Resume:
John Funk
Commerce City, CO 80603
****.*******@*****.***
Cell: 303-***-****
Computer Skills:
Microsoft Products, HubSpot, Pipedrive, Power Point, Word Perfect, Lotus, Excel, DU/LP, 10 Key by Touch (9K), 45-55 w.p.m.
Proven Record of Development:
Across Corporate Functions: I am skilled in all areas of management, including developing operations, building and exceeding Prospects relationships. Building premier networks and facilitate training and meetings. Exceeded Corporation goals as internal sales force.
Developed and Trained: Working closely with internal operation, help configure and implement new training techniques. Organize training and development of teammates to exceed expectations, as well as my ability to properly motivate and lead representative success.
Provided Strategic Planning: I have been fortunate to enjoy sales and operations careers; which would include key and top performing companies throughout the sales industry. I have professional growth in such positions as Senior Sales Executive, Senior Consultant, Manager, and Lead.
Job Descriptions:
Station Automation (dba PSTrax)
Renewal Coordinator
August 2021 to March 2025
Job Duties: Oversee the entire renewal process, including preparing renewal documentation, negotiating terms, and ensuring timely follow-ups. Maintain strong relationships with customers, understand their needs and usage of the product/service, and address any potential issues that could hinder renewal. Analyze renewal metrics, usage patterns, and feedback to identify at-risk accounts, forecast renewals, and strategize on retention. A SaaS company serving first responders, would likely involve ensuring the continued use and value of their operational checking and tracking software.
Dish Network-Work At Home
Inside Sales
April 2018 to September 2021
Job Duties: Build quick rapport with existing customers using your assertiveness and confidence to educate them on the value of a DISH customer. Apply sales methodologies and problem-solving strategies to best position DISH’s products and services while providing long-term, individualized solutions to customers and closing all sales with integrity. Use web-based tools to stay current on industry-wide products, features, and services.
Freedom Mortgage
11800 Ridge Pkwy,
Broomfield, CO 80021
Quality Control Specialist-Customer Advocate
January 2018 to February 2018
Job Duties: To communicate between the title borrowers and Freedom Mortgage on closing time, paperwork, and balance sheet. Communicate between the underwriters, loan officers and upper management to complete the closing package and deliver the documents in a timely manner. Train new employees that has completed training and set them up with step by step process of the new software within Freedom Mortgage.
David Allen Capital-Self Employed
5278 Grosbeak Street
Brighton, CO 80601
Small Business Agent
February 2017 to January 2018
Job Duties: To market my business in the online world and local business community. Develop relationships with business owners and establish DAC within the community. To gather and organize loan documents to be submitted to underwriting for submission and to close the loan in a timely manner. Continue networking within small to large business owners. Commit to 300,000 to 500,000 dollars in total volume per month.
Education:
Barnes Business College
B.S. Degree (Equivalent)
Accounting / Management
Denver, CO
Graduated June 1994
Colorado State University
Courses – Education
Fort Collins, CO
May 1991
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