Administrative Coordinator with Payroll & Scheduling Expertise
Resume:
Halethorpe, MD *****
***************@*****.***
OBJECTIVE
Dynamic Administrative
Coordinator at MedStar Health with
expertise in payroll administration
and project support. Proven track
record in optimizing scheduling
processes and enhancing team
productivity through effective
conflict resolution. Skilled in data
analysis and report development,
driving informed decision-making
and operational efficiency.
Committed to maintaining high
standards of customer service and
confidentiality.
SKILLS
• Advanced in Microsoft systems
• MS office suite
• Project Support
• Policy development
• Payroll administration
• Employee training
• Data analysis
• Project management
• Conflict resolution
• Customer service
• Time management
• Scheduling coordination
• Research skills
• Telephone etiquette
• Report development
Paige Parks
EXPERIENCE
November 2025 - Current
Medical Administrative Secretary MERCOR Halethorpe, Maryland October 2021 - November 2025
Administrative Coordinator MedStar Health Washington, DC January 2019 - October 2021
Scheduling Associate MedStar Georgetown Hospital Washington, DC Created engaging content for various digital platforms to attract target audiences.
•
• Collaborated with editors to refine drafts and maintain quality standards. Managed multiple writing projects simultaneously while meeting tight deadlines.
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Ensured that all written work met quality standards before submission deadlines.
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• Generated ideas for new stories or topics to write about.
• Performed extensive research prior to writing any article or post. Applied strong writing, editing and proofreading abilities to each assignment to produce best possible content.
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• Provided assistance during special projects or events as needed.
• Process payroll for contract personnel.
Handle scheduling for standardized patients for simulation events and programs.
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Answered phone calls, provided information and connected callers to appropriate personnel.
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Generated status reports for senior management activities critical to meeting project and departmental goals.
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• Created expense reports using company software applications. Managed confidential employee and company documents, ensuring they are securely stored and handled.
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Compiled data from multiple sources into spreadsheets or databases for analysis.
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Assisted executives with personal tasks and scheduling to optimize their time management and productivity.
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Handled sensitive information with discretion, maintaining confidentiality and compliance with relevant laws and policies.
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Conducted research and summarized findings for executive review, supporting decision-making processes.
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Performed systems readiness tests and inspections to verify adherence to specifications.
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• Prepared reports detailing the results of each simulation session. Executed systems readiness tests to establish design or fabrication parameters.
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Handled incoming calls and directed callers to appropriate department or employee.
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Created spreadsheets in Microsoft Excel for record-keeping and reporting.
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• Quality assurance
• Workflow planning
• Customer database systems
WEBSITES,
PORTFOLIOS, PROFILES
• @paigejohnson
December 2013 - November 2018
Administrative Supervisor/ EMT AMR Washington, DC Coordinated and scheduled appointments with clients, vendors, and other stakeholders.
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Maintained accurate records of all meetings and events in the scheduling system.
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Updated calendars on a regular basis with any changes or additions to existing schedules.
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Utilized customer service skills when interacting with clients over the phone or via email.
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Responded quickly and efficiently to urgent requests for schedule changes or modifications.
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• Verify insurance and eligibility.
• Schedule surgeries, post-op, and routine appointments. Developed and maintained a comprehensive scheduling system to ensure timely completion of projects.
•
Collaborated with internal teams to ensure appropriate personnel were assigned to each meeting or event.
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Analyzed data from previous months' schedules in order to identify areas of improvement for future plans.
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• Processing payroll.
Developed work schedules according to budgets and workloads, covering priority tasks.
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Reviewed employee timesheets regularly to ensure hours worked were accurately recorded.
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Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
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Responded promptly to customer inquiries via phone or email ensuring excellent customer service standards were met.
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Resolved conflicts among employees by investigating complaints thoroughly and taking appropriate disciplinary action when necessary.
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Developed administrative team to support corporate growth and objectives.
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Managed multiple projects simultaneously while adhering to tight deadlines.
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Educated patients on pre-hospital treatment techniques such as bleeding control methods.
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Assisted in the transport of patients from accident scenes to medical facilities.
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Monitored inventory levels of office supplies to ensure adequate stock was available at all times.
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Coordinated with other supervisors, combining group efforts to achieve goals.
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Supervised a team of administrative professionals including hiring, training, scheduling, evaluating performance and providing feedback.
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EDUCATION
Expected in April 2027
BS Business Management, Human Resource Management CAPELLA UNIVERSITY
June 2009
HS DIPLOMA
SUITLAND HIGH SCHOOL
• Graduated with Honors
• GPA: 3.5
REFERENCES
Available upon request.
CERTIFICATIONS
• CPR Instructor
• Heartsaver Instructor
Contact this candidate