Data Entry Clerk-Remote, High-Volume Records Management

STEFANIE STEHLING

Fredericksburg, Texas *********@*****.*** 520-***-****

PROFESSIONAL EXPERIENCE

Reservation Specialist, Augusta Vin Winery 2025-2025

• Manage and coordinate guest reservations via phone and email, ensuring prompt, courteous, and professional communication

• Advise guests on wine tasting experiences and tour options, providing detailed descriptions and personalized recommendations

• Collaborate with corporate clients to design and organize custom wine tours and private events tailored to group needs

• Maintain accurate records of guest interactions, bookings, and special requests using reservation management software

• Serve as a key point of contact for customer inquiries, ensuring satisfaction and timely resolution of issues

• Demonstrate in-depth knowledge of winery offerings, local attractions, and hospitality services to enhance guest experience

Deputy Director of Development, Admiral Nimitz Foundation 2020-2025

• Worked with the President & CEO to engage major donors, strengthen relationships, and secure continued support for ANF and NMPW objectives

• Extensive use of Foundation Search as a key research tool to expand the prospect pipeline and support the development of competitive grant applications

• Secured grant funding for strategic initiatives, including the Ballroom Renovation and Children’s Exhibit

• Designed and executed the Tributes Department fundraising campaign, surpassing revenue targets with innovative commemorative plaque and bench offerings

• Served on the Nimitz Golf Classic Committee, collaborating with board members and staff to plan and execute a successful annual fundraiser, including procuring auction items, managing the online auction platform, and coordinating the dinner event

• Worked on the Nimitz Dinner Committee to plan all aspects of the dinner, from securing the venue and designing invitations/programs to coordinating event logistics

• Oversaw donor recognition initiatives such as the Cumulative Giving Wall and online/print acknowledgments, as well as the annual Cumulative Giving Dinner

• Managed and analyzed CRM data (Salesforce, Altru, Salsa) to identify prospects, maintain accurate donor records, generate campaign reports, and ensure data integrity.

• Assisted the Membership Department by identifying potential corporate members, writing and editing monthly newsletters, and verifying Sons & Daughters membership details

• Developed customized digital campaigns and stewardship plans, including thank-you communications, impact reports, invitations, and recognition programs

• Mentored colleagues and led coordination across departments to execute high-impact donor and cultivation events

• Co-organized community engagement programs, including Holiday on the Homefront, Music at the Museum, and veterans’ recognition events

• Represented the Foundation at community events and donor functions, strengthening partnerships locally

• Proficient in the use of AI and with proper prompt optimization as a tool to supplement grant research, grant writing, and brainstorming ideas

COMMUNITY SERVICE/VOLUNTEERING

Pedernales Creative Arts Alliance, Board Member 2022-Present

• Collaborate with the Board of Directors to create and approve the yearly budget.

• Organize and manage Oktoberfest, focusing on effective fundraising and event coordination.

• Approve community-supporting college scholarships and local grants.

• Served as Co-Chair of the Oktoberfest Wine Booth, overseeing booth operations and managing volunteers.

• As the Co-Chair of the Souvenir Committee, tasked with sourcing and purchasing souvenirs, and identifying 120 volunteers for Oktoberfest. EDUCATION

University of Texas at San Antonio – English (30 Hours from completion) SKILLS & EXPERTISE

• Fundraising & Development Strategy: Major gifts, planned giving, campaigns, grants, donor engagement

• Leadership & Management: Board collaboration, event planning, cross-functional teamwork

• CRM & Technology: Salesforce, Altru, Salsa, Commerce7, Microsoft Office Suite, ChatGPT

• Communication: Case-making, proposal writing, storytelling, public speaking REFERENCES

Greg Shrader Karen Stevenson Stephanie Hagee

Chairman Board of Directors Chief Executive Officer Director of Tributes Admiral Nimitz Foundation Museum of Science and History Admiral Nimitz Foundation ********@****************.*** *******@********.*** ******@****************.***

830-***-**** 713-***-**** 830-***-**** ext. 215

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