Professional

Deanne Turner

Operations Manager Panama City Beach, FL

n 859-***-**** )n ***********@*****.***

Professional Summary

Reliable and detail-oriented professional with extensive experience in property inspections, quality control, and customer service. Over 20 years of combined expertise in claims adjusting, property review, and operations oversight, with a proven ability to identify maintenance needs, ensure cleanliness standards, and deliver excellent guest and client satisfaction. Known for efficiency, follow-through, and a proactive approach to maintaining safe and welcoming environments. Core Skills

Property & Room Inspections Maintenance & Quality Control Vendor & Staff Supervision Guest Relations / Client Communication Issue Resolution & Reporting Team Coordination Time Management & Scheduling Health & Safety Compliance Professional Experience

Quality Reviewer / Property Inspector – Various Properties & Rentals (2019 – Present) Conduct detailed property inspections, ensuring standards for cleanliness, function, and presentation. Verify maintenance, safety, and inventory readiness prior to client occupancy. Communicate directly with property owners and management regarding inspection results and improvement needs. Supervise linen cleaning operations, ensuring accuracy, quality, and on-time delivery. Claims Adjuster – Independent / Agency (2015 – 2019) Managed property claims from initiation through resolution, verifying damage reports and coordinating with contractors and clients. Delivered high-accuracy assessments while maintaining strong customer communication and documentation compliance.

Office Manager – RUS & Cintas (2011 – 2015)

Oversaw daily office operations, team scheduling, and logistics for one of the largest uniform service providers in the world. Streamlined workflows and maintained client service quality standards. Administrative Clerk – Bay County Tax Collector & Washington County Clerk of Court (1998 – 2011) 13 years of administrative and record-keeping experience, maintaining accuracy and confidentiality. Supported daily operations, documentation processing, and inter-department coordination. Education & Training

Ongoing professional development in property management, inspections, and quality assurance. References available upon request.