Versatile Caregiver and Recruitment Professional

William F. Dettis III

*** ******, ****** **, ***** 714-***-**** ********@*****.***

PROFESSIONAL EXPERIENCE

AMFM Healthcare – San Juan Capistrano, CA 11/2024 – 03/2025

Mental Health Technician (Client Coordinator)

Residential care assisting in the individual treatment process ensuring that clients received the care, guidance, and support they needed: transportation and safety, behavioral observation, medication support, environment maintenance, group activities, and emergency response.

Senior Helpers – Costa Mesa, CA 03/2024 – 09/2024

Caregiver (Alzheimer’s Patient) – In Home Care

Experienced in all forms of caregiving: care planning, behavioral management, memory care, companionship, emotional support, family support, mobility assistance, safety, health, exercise therapy, medicine, nutrition, meal preparation, transportation, appointments, communication, tracking, and reporting.

Commercial Insurance Recruiter – Irvine, CA 2020 – 10/2023

National Recruiting Specialist

Experienced in workers compensation, general liability, casualty, property, construction, commercial transportation, bodily injury, marine, professional and management liability, surety, and attorneys.

Placement of adjusters, underwriters, account managers, and senior level executive management.

CRM database management of strategic candidate and client contact profiles.

Created and executed business development and strategic marketing vehicles.

Uber Rideshare Driver - Irvine, CA 2016 – 2020

Professional Rideshare Driver (Top 2% of drivers nationally in 2018)

Achieved Top Driving Performance Award in 2018 ranking among the top 2% of drivers nationally.

4.8 average customer review score: delivered best-in-class customer service accurately, timely, safely, and comfortably to passengers in five counties, 250 miles per day and 50 hours per week.

Accident and ticket-free during four years of employment.

Family Caregiver - Irvine, CA 2009 – 2014

Primary Caregiver – In Home

Provided home care: healthcare, medication, meal preparation, cleaning, and daily activities.

Epson America, Inc. – Long Beach, CA 2007 – 2009

Multinational manufacturer of computer printers, projectors, scanners, and imaging products

Inside Sales Representative

Top Epson national sales representative in 2008, 159% achievement o sales goals with $12.2M revenue.

First year 2007, six-month achievement of 133% to sales goal with $6.8M revenue.

Developed major e-commerce, retail and reseller account base in California and Pacific Northwest.

Conducted sales trainings, vendor fairs, tradeshows, and onsite support at customer events.

Managed average quarterly budget of $30K to create and execute strategic sales, marketing, and promotional campaigns to drive incremental sales, brand awareness and partnerships through both the national distribution channel and direct sales.

William F Dettis III Page Two

Ingram Micro – Santa Ana, CA 1995 – 2005

Leading Worldwide Distributor of Information Technology Products and Services

Product Sales Specialist II (2003-2005)

Proactively engaged and supported both Lexmark and NEC Display peripheral lines with Ingram Micro sales, product management and marketing organizations to increase revenue and enhance profitability.

Partnered with Lexmark Field Sales organization and Ingram Micro sales teams through utilization of special bid pricing to close key incremental sales opportunities totaling $12M in 2005.

Established LexmarkStore.com web fulfillment house, which resulted in $7M in revenue in 2004.

Transitioned two major NEC Display accounts from the competition totaling $6M in revenue in 2004.

Increased year over year NEC Display revenue by 32%, $107M from 2003 to 2004.

Product Sales Specialist I (2000-2003)

Proactively engaged and supported Maxtor (Hard Drives) with Ingram Micro sales, product management and marketing organizations to increase sales and enhance profitability.

Engaged with Maxtor Field Sales and Ingram Micro Account Executives to close major sales opportunities, including average quarterly broker deals of $2M each in revenue.

Managed and launched Maxtor’s VIP Program and pricing initiative to strategic account base resulting in record sales of $43M in 2001.

Product Manager / Purchasing / Marketing (1998-2000)

Developed and facilitated profitable partnerships and effective product management within the storage business unit for Quantum, Fujitsu, Hitachi, and Samsung.

Established and drove strategic direction, business development and marketing plans for each vendor.

Vendor Sales Representative (1997-1998)

Proactively engaged and supported Quantum Hard Drive, Tape Drive and Media lines with Ingram Micro sales, product management and marketing organizations to increase sales and enhance profitability.

Increased average daily sales 115% to $423K over a one-year period.

Achieved record sales quarter of $25M in Q1, 1999 and grew customer base to over 1,700 resellers.

Software Licensing Program Specialist (1996-1997)

Identified, coordinated, and implemented policies and procedures for Corel WordPerfect start-up software licensing program. Managed West Coast sales for corporate, government and educational markets.

Generated $3.2M sales and $310K profit in Q2, 1996.

Business Development Representative (1996)

Managed over 40 reseller accounts with a monthly quota of $500K.

Exceeded 100% of gross profit and revenue goals for April 1996.

Account Support Representative (1995)

Actively supported general sales pool and account managers.

Surpassed monthly sales quota at $147% of revenue and 135% profit goal for Q4, 1995.

EDUCATION

BA Communications (Advertising) California State University, Fullerton, CA

AA General (Business Administration) Orange Coast College, Costa Mesa, CA

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