Versatile Underwriter, HR & Admin Professional

HILARY ALDERETTE

Underwriter • HR & Administrative Professional

559-***-**** • ***************@*****.*** • Clovis, CA 93619 PROFESSIONAL SUMMARY

Versatile Underwriter, HR Support Specialist, and Administrative Professional with 20+ years of experience at Aetna. Skilled in underwriting, human resources support, office administration, compliance, and customer relationship management. Known for exceptional multitasking, strong communication, and organizational abilities that streamline operations, strengthen workforce support, and enhance team efficiency.

CORE SKILLS

• Underwriting & Risk Assessment

• Human Resources Support

• Administrative Operations

• New Hire Onboarding Assistance

• Customer Relationship Management

• Regulatory Compliance

• Performance Tracking

• Data Entry & File Management

• Problem-Solving & Critical Thinking

• Time Management & Multitasking

• Team Collaboration

PROFESSIONAL EXPERIENCE

Sales Coordinator — Aetna, Fresno, CA

February 2020 – October 2023

• Supported HR activities including onboarding scheduling, employee communication, and maintaining departmental documentation.

• Processed administrative paperwork and coordinated workflow across sales and support teams.

• Generated leads and maintained prospective customer databases.

• Resolved customer concerns while maintaining positive relationships.

• Organized meetings, trainings, and company events to support team development.

• Collaborated with multiple departments to execute successful campaigns.

• Analyzed sales data and performance metrics to improve strategy outcomes.

• Coordinated product presentations, demos, and trade show logistics. Insurance Underwriter — Aetna, Fresno, CA

February 2000 – October 2020

• Reviewed and interpreted underwriting policies to ensure regulatory compliance.

• Completed full file audits, documentation reviews, and quality-control checks.

• Managed administrative documentation and maintained accurate digital filing systems.

• Built strong relationships with clients, brokers, and internal partners.

• Documented underwriting decisions according to policy and compliance standards.

• Assessed high-value risks and determined accurate policy pricing. ADMINISTRATIVE & HR-RELATED TASKS

• Supported HR with file maintenance, employee documentation, and compliance tracking.

• Assisted with onboarding coordination, background documentation, and scheduling.

• Managed high-volume data entry, record updates, and digital organization.

• Provided departmental administrative support, including calendars, email handling, and workflow organization.

EDUCATION

Bachelor of Science (B.S.) in Business

Fresno State — February 2002

Contact this candidate