Strategic HR Leader with Transformation Expertise

STRATEGIC HUMAN RESOURCES EXECUTIVE

CULTURE & CHANGE MANAGEMENT LEADER M&A & HR TRANSFORMATION EXPERT Transformational 20+ year HR executive with experience in healthcare, biotech, banking, and logistics. Expertise in M&A, change management, and HRIS implementations. Adept at building HR functions from scratch, influencing leadership, and driving strategic workforce transformation. Skilled in employee relations, learning & development, and reducing turnover in complex environments. Passionate about fostering collaboration and aligning HR strategy with business success. STRENGTHS & COMPETENCIES

Human Resources Management

Strategic Planning

Change Management

Mergers & Acquisitions

Recruiting, Training & Retention

Performance Management

Employee Relations, Union Avoidance

HRIS System Implementations

Executive Influence

HR Compliance, Employment Law

Payroll & Benefits

HR & Culture Transformation

PROFESSIONAL EXPERIENCE

LC CONSULTING HR ADVISORY SERVICES 2022-PRESENT

Principal Consultant

Drives HRIS implementations and leadership training across multiple organizations, collaborating with HR teams and vendors to enhance system capabilities. Spearheads process improvements, ensuring seamless transitions and operational efficiency.

• Orchestrated full-suite ADP HRIS upgrade for Children’s Miracle Network Hospitals, serving as primary liaison with ADP and optimizing talent acquisition, payroll, and performance management.

• Implemented Workday HRIS system for the American Cancer Society’s Hope Lodge, streamlining HR operations and improving data accuracy.

C.R. ENGLAND, INC. GLOBAL TRANSPORTATION COMPANY 2013-2022 Executive Vice President, Human Resources

Established HR vision and mission aligned with business objectives, spearheading HR functions for 10K+ employees. Built HR department from the ground up, introducing compliance, talent strategies, leadership programs, and cultural initiatives to enhance workforce engagement, retention, and safety. Expert in state employment laws and union-free strategies.

• Transformed company culture by designing and launching a safety program with incentives, reducing turnover and workers' compensation claims.

• Optimized medical benefits program, slashing costs by $3M through strategic evaluation and redesign.

• Implemented an HR Business Partner model, elevating HR functionality and alignment with business needs.

• Developed leadership and learning programs to empower workforce growth and career progression.

• Championed company-wide engagement initiative, "One Program," linking transportation to social impact.

• Mitigated unionization risks by proactively leading union avoidance efforts and fostering direct employee engagement. ZIONS BANCORPORATION REGIONAL BANK & FINANCIAL SERVICES PROVIDER 2011-2013 VP, Human Resources & Org Effectiveness

Directed strategic and tactical HR operations for 11.5K employees across multiple national branches, driving alignment in staffing, training, development, compensation, and workforce planning. Led succession planning for 500+ managers, 50 executives, and 300 frontline leaders. Transitioned a decentralized HR structure into a cohesive corporate model to enhance efficiency and scalability.

LISA CALLISTER

818-***-**** **************@*****.*** https://www.linkedin.com/in/lisa-callister-76042519/

• Championed business growth by resolving complex employee relations issues and EEOC claims through innovative HR programs.

• Decreased turnover by 15% within two years by implementing comprehensive talent retention strategies.

• Enhanced employee motivation through culture-focused training, recognition programs, and change management initiatives.

• Enriched organizational effectiveness by optimizing HR processes, policies, and leadership development frameworks.

• Increased compliance and mitigated risks by overseeing regulatory reporting, EEOC audits, and AAP implementation.

• Led HR integration for M&A transactions, including the acquisition of several small banks. GRIFOLS, INC. BIOPHARMACEUTICAL COMPANY 2008-2011 SVP, Human Resources

Served as strategic advisor on all HR matters for U.S. and global corporations with 12.5K personnel. Designed and executed HR initiatives across talent management, compensation, leadership development, and compliance. Led a global team of 10+ managers, driving performance, culture transformation, and operational efficiency. Reported to the Chief Legal Officer.

• Developed and launched the first comprehensive leadership program, fostering cultural alignment and executive readiness.

• Cut turnover by 20%, saving $2M, by implementing a structured performance management system and employee engagement strategy.

• Redesigned onboarding to align new hires with organizational mission, improving retention and productivity.

• Integrated ADP payroll and HR management system, streamlining processes and enhancing data accuracy.

• Optimized performance tracking by deploying an innovative evaluation framework, linking behaviors to success metrics.

• Led HR transformation through two complex M&As, standardizing policies, processes, and systems.

• Revamped recruitment by introducing ADP ATS, resume housing tools, and a relocation policy, elevating candidate quality.

• Spearheaded a targeted HR marketing campaign, increasing awareness and adoption of HR services.

• Established a real-time management reporting dashboard, improving transparency and decision-making efficiency. PRIOR RELEVANT EXPERIENCE

Countrywide Financial Corporation, Los Angeles, CA Demonstrated career progression from Vice President of Employee Relations to First Vice President of Organizational Effectiveness in the Correspondent Lending Division, and ultimately to Senior Vice President of Human Resources for the Capital Markets Global Division, gaining deep expertise in HR strategy, organizational effectiveness, and employee relations. EDUCATION

Bachelor of Science in Behavioral Science, University of Utah, Salt Lake City, UT PROFESSIONAL AFFILIATIONS

SHRM and PIHRA (Professionals in Human Resources Association) — Member Instructor, University of Utah Business School, Salt Lake City, Utah LICENSES & CERTIFICATIONS

● SPHR - Senior Professional in Human Resources / GPHR – Global Professionals in Human Resources

● UCLA Organizational Development/Effectiveness Certification

● DDI Leadership, Vital Smarts Leadership, & Achieve Global Leadership Trainer Certifications

● MRT Trainer Certification (Moral Reconation Training)

● Advanced Human Resources Management Studies Program, University of Utah

Contact this candidate